Frameify: Wallpapers & Faces

• Weekly — $4.99/week
• Frameify Lifetime — $99.99

Last verified 6 Aug 2026

2.5 2560 ratings · App Store

1. 1/5Very disappointed experience

   Very disappointing experience with Frameify: Wallpapers & Faces. The product does not work as advertised. The main features only work when the app is open, which makes it basically useless for what it is supposed to do. When I contacted them for a refund, they refused it, claiming that because I purchased it under a promotion, their “30 days money back guarantee” does not apply. Instead, they told me to contact my credit card company to get my money back, which is completely unprofessional. On top of that, their customer support is very poor, slow, and unhelpful. Overall, this feels misleading and not a company that stands behind their product. I do not recommend this app at all.

   Frameify · 6 Aug 2026

2. 1/5Misleading Promotion and Refusal to Refund

   Run away from it! I am extremely dissatisfied with this app and the way its promotion was presented. The offer I accepted originated from an Instagram promotion and was misleading in how it bundled the app with an extra watch faces pack, without clear and prominent disclosure of the applicable terms and non‑refundable nature of the promotion. After realizing the issue, I promptly contacted the company’s support to request a refund for both the app and the extra pack, explaining that the purchase flow had not made the conditions transparent. Instead of addressing the lack of clarity or offering a reasonable solution, support simply pointed to generic “Terms and Conditions” and refused any refund, while acknowledging only that my subscription was canceled going forward. In my view as a consumer, this conduct falls short of basic standards of transparency and fair dealing expected in digital marketplaces. The refusal to provide a refund under these circumstances, despite the unclear promotion and the immediate complaint, raises serious concerns about the company’s business practices and respect for consumer rights. Prospective users should be aware that promotional offers tied to this app may not be clearly explained at the time of purchase and that the developer may rely on non‑refundable fine print rather than resolving legitimate concerns in good faith. Based on this experience, recommendation of this app cannot be given.

   SKI! · 6 Aug 2026

3. 1/5Misleading and Deceptive Advertising

   It would be a lot smarter to read reviews and make sure I know what I’m buying. That’s on me, but a company that advertises watch faces should actually provide watch faces that stay on your watch. I was also asked to allow access to health data and location access when they claim to not collect data. Everything about this company is a scam and they should not be allowed to mislead people and then tell them that “After thoroughly reviewing your case, we’ve confirmed that you accepted one of our ongoing promotions, which included the additional watch faces pack. As stated in our Terms and Conditions, promotional offers of this type are non-refundable.” First of all, I never accepted any promotion, nor did I agree to any kind of subscription. DO NOT BUY FROM THAI COMPANY - they will respond with some canned response about contacting help support, but I’ve already done that and they weren’t helpful at all. I will find a way to get apple to pay attention to this developer and take them out of the App Store. Apple does not support deception like this!

   J3di0n3 · 6 Aug 2026

4. 1/5App is not as described and No refunds

   Just want to share my own experience. The watch faces are not regular faces they are an overlay app that doesn’t stay on. There is a hidden subscription, and when I asked for a refund (for an app that doesn’t work as described mind you) I got the following response less than a minute later: “Hey! Thank you for reaching out to the Support Team regarding your concern. After thoroughly reviewing your case, we’ve confirmed that you accepted one of our ongoing promotions, which included the additional watch faces pack. As stated in our Terms and Conditions, promotional offers of this type are non-refundable. We also want to confirm that your subscription has been successfully canceled, and no further charges will be applied going forward. We genuinely apologize for any inconvenience or misunderstanding this may have caused. Please know that we truly value your business and strive to provide the best possible experience to all our customers. If you have any further questions or need additional clarification, please feel free to reach out — we’re always here to help. Unfortunately, we’re unable to make an exception in this particular case, and we sincerely apologize for the lack of flexibility. Kind regards, Support Team’

   Shade2074 · 6 Aug 2026

5. 1/5Watch Is a fraud

   I downloaded this app and immediately attempted to use it on my Apple Watch. Unfortunately, it never progressed past the loading screen. I closed and reopened the app several times, but it still did not function. I contacted customer support right away. Initially, they claimed they did not recognize my email address, even though I used the same email associated with the download. When they finally responded, they stated that they had canceled the subscription but could not issue a refund because the trial is non-refundable. This is unacceptable. The app never worked, yet I am being denied a refund. I would strongly advise others to be cautious before downloading.

   Mafaldadv · 6 Aug 2026

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