FPL

• Free

Last verified 30 Aug 2026

4.5 23189 ratings · App Store

1. 2/5Problem with using app due to FPL not doing their job

   I’ve been using this app for 51/2 years. It normally works well but the usage feature stopped working last month. That feature shows usage plus projected bill which I need for monitoring problems and budgeting. That stopped working so I tried calling FPL. They are very difficult to get through to other than automated which is no help with this problem. I was told a month ago that they were having problems reading our meter which is apparently done electronically, and that it would be resolved soon. A month later the meter still hasn’t been read so I still don’t have the usage feature. How about sending out a technician to read it? I miss the days when you could go to an office to get problems resolved. The app is good when it works. If there’s a problem it’s hard to get FPL on the phone and even then the problem doesn’t get resolved. FPL in general seems to be a good company but customer service gets a D-.

   UTKGrad78 · 30 Aug 2026

2. 4/5Excellent AP to keep you in the electrical know.

   While sometimes difficult to find what you want, the FP&L AP is an excellent resource for today’s electric consumer. Track your monthly, daily hourly use. See the effect of your conservation choices. Learn how to conserve and save big money for a little effort. Learn how to go solar and decrease or eliminate your power bill. Learn about smart meters and net meters. While far from perfect, the AP allows you to take snapshots of use and compare your historical use. I wish you had more control over time periods, durations and other report parameters. But, who can complain, its free. Pay your bill online, see your projected use for the current month, and a whole slew of knowledge base for the consumer to use. Unfortunately, I just found this AP a few months ago. I could have been a wiser consumer and saved myself some money too! Just use it. It will become one of your favorite web pages to visit. But be warned, you may start turning off lights in unused rooms and performing other money saving tasks. Just don’t go OCD!

   stephenrich411 · 30 Aug 2026

3. 5/5Vero beach utilities

   Thank God FPL Purchased our lousy electric company located here in Vero Beach. It’s the greatest thing that ever happened to us. I sat and waited year after year and could not wait until FPL Agreed on a contract. You have a classy company. Your online service is outstanding. The extra extra amenities that you offer is just really good. When Vero Beach utilities operated here in Vero, they had no website. It was absolutely ridiculous. I actually look forward to seeing my bill because I know that you’re not ripping me off. There was 10 trucks from FPL a year ago in Vero Beach at a Winn-Dixie. They were getting ready for a big storm. You also had about 40Pieces of equipment at the Humane Society parking lot on Route 60. I was super impressed to see all the vehicles prepared for the storm. I never once seen that with Vero Beach utilities. Thank you so much you guys are amazing.

   James B Vero Beach, Fl. · 30 Aug 2026

4. 1/5Disrespectful costumer service experience

   I had to call 5 times to finally get the power in my new apartment. It was my first time ever using this service and the lack of communication with all the different employees was tremendous. At first I had to pay the deposit which every other person that I now told me they never had to pay that before and even the internet says that there are some ways to avoid paying it, they didn’t want to help me with that. They never send me the email address were I was supposed to send my ID. Then I called back and they told me we will reply back saying that they recieved it and it will take from few minutes to 4 hours to get the power. Never recieved no email; waited 4 hours and no power, called again saying that I had food on the fridge and I needed the power right now!! But the guy told me again that it will be from few min to 4 hours… after 4 hours from previous call. The guy even told me that I wasn’t listening. And finally got the power, but now I see a new charge of 9 dollars on the account that wasn’t there before. It’s just awful that after paying over 100$ I had to go through all this to get the light. Shame on you FPL!!!

   kikealvarez98 · 30 Aug 2026

5. 1/5FPL review

   This company passing on the expense of building out its own infrastructure through added expense to consumers. The 4 scheduled rate hikes will result in major push back from consumers yet FPL knowing and working towards full monopolization of the Florida energy sector. There are so many data points signaling that FPL will not operate in the best interest of their customers and consumers are left with no other option for providers. The additional charges on everyone’s bill are seldom analyzed by consumers and FPL will and has inflated those to give incrementally to pad their coffers. Monopolies NEVER work to establish competitive and innovative markets, they destroy them. Floridians will rise up and the lobbyist for FPL will continue to push their fraudulent agenda with current administration will soon be getting an ear full and major push back. FPL also trying to take advantage of individuals who have invested in solar grid tie systems when in fact FPL tremendously benefits from the additional energy production their customers have paid for out of their pockets. The list of problems associated with the direction of FPL agendas is concerning and costly to consumers.

   DcmJam · 30 Aug 2026

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