First Bank Digital Banking

• Free

Last verified 31 Jul 2026

4.6 6288 ratings · App Store

1. 2/5Extremely clunky and resources are housed elsewhere

   Both in this app and online, it’s very difficult to see everything you need to. First, the page always takes you back to the logging page when you press “return to home” within one card account and you have to re-login. It’s very difficult to get to card statements and manipulate them as they’re in a completely different login system! I’m hoping they make things much more streamlined in the future. Additionally, if you have a card on autopay and try to chip away at charges, it still charges you the total amount that would have been due (neglecting to take in account manual payments), giving you a “credit” on your credit card which defeats the entire purpose, and I’ve never seen that issue with any other bank before.

   Meg_9864 · 31 Jul 2026

2. 2/5Needs more updating

   It’s not as easy and accessible. The format is hard to navigate and also only allowing a certain amount of deposits via online banking makes it very frustrating. If you look at PNc’s online baking you will get a sense of what I’m taking about. Theirs is more navigational and easier to find things. And pre pay with bills etc. you don’t have to add accounts to pay your bills. You get to choose which account and with first bank you have to plug in which one you want to use. Again. Too many steps and not as user friendly. We came to FB bc of the people but I will tell you that th online banking is lacking. We winter in florida so it’s tricky when I can’t get to the bank and make deposits. But I can via the app but it only allows for $1k. I have more reports a month than that.

   flostoria · 31 Jul 2026

3. 3/5It’s Okay

   The app is okay. Maybe 3 1/2 stars. There’s a “Remember Me” toggle switch but even when turned on I still have to type in my password every time. I recently had an issue where mobile check deposits were declined. I called customer support, which was helpful and easy to navigate prompts, and I was told that “within the past month or so” First Bank started requiring you to write your business’s name underneath your signature on the back of the check when endorsing for remote/mobile deposit. There was no message sent to us about this change in the First Bank app, which would have been helpful to avoid over-drafting our account.

   TheH-Ray · 31 Jul 2026

4. 2/5Image capture for mobile deposit rarely works

   Let’s face it, one of the main reasons for having mobile banking is for mobile deposits. It used to work great and then month ago, the camera stopped aligning with the check so it’s like being underwater trying to capture the image. Then it gets kicked back half the time because this messed up orientation turns the photo of your check super tiny. I’ve deleted and reinstalled the app to no avail. Also, the move to have credit card online access on a completely different site that requires email verification every single time if horrible. Terrible for businesses, I had to disconnect it from quickbooks.

   Lightning39blue · 31 Jul 2026

5. 5/5Awesome job

   First Bank has been my go to bank for a few years now. I absolutely love them. I love that I can use the app to check my accounts on the go. I can also call them and go to one of their locations and ask for help about my accounts if I need it. First Bank is truly one of the best banks I have ever used. And the people who work at First Bank treat you like family. They make sure you are taken care of and they are willing to go up and beyond to give you the best customer service possible. First Bank in my opinion, is the absolute best bank to have. Every time I have gone there, the people who work there treat me like family and make sure I get taken care of.

   Madelynne M. · 31 Jul 2026

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