Quick verdict
- What it is
- Store information collected; an Apoku editorial summary is not yet published.
- At a glance
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- Free to download
Categories and search queries
Official categories
- Travel
- Travel & Local
Apoku categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Free app | Yes | Free | Context-specific | Store published |
| Apple Wallet | Unknown | Unknown | Scope unknown | Store published |
Screens
6 store screenshots
6 store screenshots
Pricing & paywalls
- Free to download
- Free to download
Ratings & reviews
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5/5Affordable luxury
My wife, a close friend and I recently travelled to Helsinki from New York and eventually to Thailand. As always a great experience all throughout, the food, the smooth & timely landing, all luggage in tact and received. Once again.. Well done! It can’t be all luck, you all are doing something right. Thank you and looking forward to another journey with Finnair. 😊😊😊
rafaywasay · 30 Oct 2026
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1/5Useless!!!
This app is completely useless. No boarding pass, every time I click on the seat button to change my seat it gives an error message saying “problem uploading that information, please try again later.” I’ve been trying for days, and all day. Never works. All it’s good for is to show you your flight, that’s it. Everything and anything else you must do through the website, which honestly isn’t that much better; I’d give it 2 stars! Website won’t add my trip via the reference number, keeps saying “something went wrong, try again later.” It will find it under the find my trip. Problem with that is you have to keep typing it back in to find it. Just a waste of an app! And again, the website isn’t that much better. Finnair, do better. Makes no sense at all in this day an age of available tech for you to be this terrible with your online and app options for your airline! SMH…
jtissel · 30 Oct 2026
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2/5Weird averaging
When I scroll thru, I get about 6 4 star reviews or better, and then a couple 3 stars and then a bunch of 1 star reviews. THAT’S A BUNCH of one star reviews, but yet the average comes out 4.3? Is this new math or something? This app does more to make you feel things are going wrong than things are going right. Checkin seems like a backward, forward chain of failures. Gives Finnair a very amateurish appearance. I’m sure their aircrews love getting negatively prejudiced passengers because of this app when their inflight service is very much the opposite.
Etxxx · 30 Oct 2026
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2/5Terrible app
This app is terrible. It doesn’t update regularly and often has wrong information. If you are a group traveling you cannot see the information for other travelers which is crazy if you are traveling with kids who don’t have a phone. Maybe 5 years ago this was acceptable but today apps should have pull to refresh and should at lease work as well as Google. I found searching my flight number in Google was more accurate.
JesseS80 · 30 Oct 2026
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5/5Nordic quality
Excellent fleet, Nordic quality, functional app. Until you manage all your needs digitally, everything works just perfectly. When you need human custom support, you are in trouble. Even being on a gold membership tier.
PenuAksel · 30 Oct 2026
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2/5
App itself is easy to use and realiable most of the time. But recently I was booking a flight and there was some error when I got to payment section, which forced me to start booking from beginning. And then the prices had gone up :/ It's not ok to lead people astray like this when it comes to pricing, especially with flights since the pricing model is already complex enough.
Elmo Kilkki · 30 Sep 2026
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1/5
App fails to let me check in on GrapheneOS
Dylan Bartlett · 30 Sep 2026
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1/5
2FA keeps failing all day, therefore I cannot log into it. It is by far the worst airline app.
Maurizio Crespi · 30 Sep 2026
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5/5
Everything was clean and seamless. Whatever the problems may have been, they are no longer present
Sami Muuriaisniemi · 30 Sep 2026
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1/5
logs out constantly and new login keeps failing although web page works
Jani Mäenpää · 30 Sep 2026
Privacy & accessibility
Privacy
- Data Linked to You — Analytics — Financial Info — Payment Info Developer declared
- Data Linked to You — Analytics — Purchases — Purchase History Developer declared
- Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
- Data Linked to You — App Functionality — Contact Info — Name Developer declared
- Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
- Data Linked to You — App Functionality — Financial Info — Payment Info Developer declared
- Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
- Data Linked to You — App Functionality — Identifiers — User ID Developer declared
- Data Linked to You — App Functionality — Purchases — Purchase History Developer declared
- Data Linked to You — App Functionality — User Content — Customer Support Developer declared
- Data Linked to You — App Functionality — User Content — Emails or Text Messages Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Email Address Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Phone Number Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Physical Address Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Identifiers — User ID Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Purchases — Purchase History Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Usage Data — Product Interaction Developer declared
- Data Linked to You — Product Personalization — Identifiers — User ID Developer declared
- Data Linked to You — Product Personalization — Purchases — Purchase History Developer declared
- Data Linked to You — Third-Party Advertising — Identifiers — User ID Developer declared
- Data Linked to You — Contact Info Developer declared
- Data Linked to You — Financial Info Developer declared
- Data Linked to You — Identifiers Developer declared
- Data Linked to You — Purchases Developer declared
- Data Linked to You — Usage Data Developer declared
- Data Linked to You — User Content Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — App Functionality — Location — Precise Location Developer declared
- Data Not Linked to You — Diagnostics Developer declared
- Data Not Linked to You — Location Developer declared
- Data Used to Track You — Identifiers — User ID Developer declared
- Data Used to Track You — Identifiers Developer declared
- Data Used to Track You — Usage Data — Product Interaction Developer declared
- Data Used to Track You — Usage Data Developer declared
Accessibility
No accessibility labels collected yet.
Privacy
- Data collected — Analytics — App info and performance — Crash logs Developer declared
- Data collected — Analytics, Fraud prevention, security, and compliance — App activity — App interactions Developer declared
- Data collected — Analytics, Fraud prevention, security, and compliance — App info and performance — Diagnostics Developer declared
- Data collected — Analytics, Fraud prevention, security, and compliance — App info and performance — Other app performance data Developer declared
- Data collected — App functionality — Device or other IDs Developer declared
- Data collected — App functionality — Financial info — User payment info Developer declared
- Data collected — App functionality, Account management — Personal info — Address Developer declared
- Data collected — App functionality, Account management — Personal info — Name Developer declared
- Data collected — App functionality, Account management — Personal info — Phone number Developer declared
- Data collected — App functionality, Advertising or marketing, Account management — Personal info — Email address Developer declared
- Data collected — App functionality, Analytics, Developer communications, Advertising or marketing, Fraud prevention, security, and compliance, Personalization, Account management — Personal info — Other info Developer declared
- Security practices — The developer has committed to follow the Play Families Policy for this app. See the policy — Committed to follow the Play Families Policy Developer declared
- Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
- Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared
Accessibility
No accessibility labels collected yet.
Versions
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2.17.1
New features and improvements: – Rent a car or arrange a private airport transfer at selected destinations. – Minor bug fixes and performance enhancements to improve the app's performance and user experience.
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2.18.0
This important update improves app performance.
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2.18.1
Bug fixes and updates that improve the app's performance.
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2.19.0
New features and improvements - You can now purchase priority services (Priority check-in and security) for an existing booking - You can now easily access a wide selection of hotels via the app and collect Avios for hotel bookings - You can now see your meal and seat preferences from the app - Completely renewed Contact Us screen helps you reach us conveniently and quickly - New Guest screen that explains the Finnair Plus membership program and Avios - We renewed the check-in flow for non-Schengen flights
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2.19.1
New features and improvements - You can now purchase priority services (Priority check-in and security) for an existing booking - You can now easily access a wide selection of hotels via the app and collect Avios for hotel bookings - You can now see your meal and seat preferences from the app - Completely renewed Contact Us screen helps you reach us conveniently and quickly - New Guest screen that explains the Finnair Plus membership program and Avios - We renewed the check-in flow for non-Schengen flights
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2.19.2
Bug fixes and updates that improve the app's performance.
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2.20.0
Bug fixes and updates that improve the app's performance.
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2.21.0
We made improvements that make adding journeys in the app smoother.
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2.21.1
We made improvements that make adding journeys in the app smoother.
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2.22.0
Our chatbot Sisu has been renewed - come chat with us directly via the Finnair app.
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2.22.1
Our chatbot Sisu has been renewed - come chat with us directly via the Finnair app.
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2.22.2
Our chatbot Sisu has been renewed - come chat with us directly via the Finnair app.
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2.22.3
Our chatbot Sisu has been renewed - come chat with us directly via the Finnair app.
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2.22.4
In addition to general app enhancements, we have improved travel-related communication shown in the app.
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2.22.5
We made updates that improve the flight information shown in the app.
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2.22.6
We made updates that improve the flight information shown in the app.
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2.23.0
This update brings new perks for Finnair Plus members and extra security. Here’s what’s new: - Two-factor authentication for safer sign-ins. - Edit travel preferences and passport details directly in the app. - Add your Finnair Plus card to Apple Wallet or Google Wallet. - Platinum and Platinum Lumo members can more easily see how to use their give-away Gold card.
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3.0.0
The flight view has been redesigned and now offers an enhanced user experience. You can conveniently check your flight schedule, view your booking details and add travel extras in separate tabs. We have improved the discoverability of travel extras available for your flight as well as how discounted items are displayed. We have also improved travel-related communication in case of disruptions.
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3.0.1
The flight view has been redesigned and now offers an enhanced user experience. You can conveniently check your flight schedule, view your booking details and add travel extras in separate tabs. We have improved the discoverability of travel extras available for your flight as well as how discounted items are displayed. We have also improved travel-related communication in case of disruptions.
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3.0.2
The flight view has been redesigned and now offers an enhanced user experience. You can conveniently check your flight schedule, view your booking details and add travel extras in separate tabs. We have improved the discoverability of travel extras available for your flight as well as how discounted items are displayed. We have also improved travel-related communication in case of disruptions.
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3.0.3
The flight view has been redesigned and now offers an enhanced user experience. You can conveniently check your flight schedule, view your booking details and add travel extras in separate tabs. We have improved the discoverability of travel extras available for your flight as well as how discounted items are displayed. We have also improved travel-related communication in case of disruptions.
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3.0.4
The flight view has been redesigned and now offers an enhanced user experience. You can conveniently check your flight schedule, view your booking details and add travel extras in separate tabs. We have improved the discoverability of travel extras available for your flight as well as how discounted items are displayed. We have also improved travel-related communication in case of disruptions.
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3.0.5
The flight view has been redesigned and now offers an enhanced user experience. You can conveniently check your flight schedule, view your booking details and add travel extras in separate tabs. We have improved the discoverability of travel extras available for your flight as well as how discounted items are displayed. We have also improved travel-related communication in case of disruptions.
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3.0.6
When you join Finnair Plus, you’ll now verify your email address. This helps protect your account and ensures a safer experience in the app.
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3.0.7
· 22 Jun 2026
Finnair Plus communication preferences have been updated. You can find a link in the account settings to manage them in our privacy portal. In addition, you can now add group bookings in the app.
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3.1.0
Finnair Plus members can now enable and manage two-factor authentication in the app. Enabling two-factor authentication is highly recommended, as it improves the security of your account.
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3.1.1
Bug fixes and updates that improve the app's performance.
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3.2.0
· 8 Oct 2026
Bug fixes and updates that improve the app's performance.
- 3.1.1 · 11 Sep 2026
Alternatives
- Norwegian Travel Assistant — Same category + similar ratings
- LOT Polish Airlines — Same category + similar ratings
Availability by market
- DE
- US
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 30 Oct 2026
- Sources
- App Store, Google Play
- Apoku editorial summary has not been published yet.