Quick verdict
- What it is
- Store information collected; independent summary not yet available.
- At a glance
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- Free to download
Categories and search queries
Official categories
- Travel
- Travel & Local
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Free app | Yes | Free | — | Store published |
Screens
Google Play
8 store screenshots
Pricing & paywalls
- Free
- Free to download
Ratings & reviews
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1/5Horrible Customer Service
I booked tickets for a ferry from Corfu to Sarandë for hours after my flight would land but my flight ended up being delayed so I contacted support to change the tickets. I was told that they would contact the ferry company and try to change to the next day for me and that I would receive an email update. Hours later I never received an email update so I went back to the chat, I could see that the person who helped me was online within the last 15 minutes so I went ahead and asked if there was any update. I saw that they read my message, I went out of the app to check my email to come back to see that the chat was no longer there. The employee must have deleted. The integrity of their support employees is really questionable so much that I don’t want to use the app ever again. I was able to call the ferry company myself once in Greece from the hotel phone and they changed it no problem.
MrsMart28 · 28 Jul 2026
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5/5Great for Croatia - has all the ferry lines
This app was fantastic for Croatia ferries to the islands because it has ALL the ferry lines from one port to the next port in departure time order, and gives arrival times too. It also shows the prices up front, and from what I can tell charges the same price as going to the individual ferry line websites. Buying a ticket took just two minutes — I bought two tickets while running for a ferry!
Traveler from US · 28 Jul 2026
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1/5Terrible experience
Me and my wife came to Athens on holiday and had scheduled a flight to Naxos from Athens and to return to Athens on the 28th of February. To our surprise many employees were going on strike on the 28th and due to this no flights were going to operate on that day. We scheduled a ferry to return instead to only find out that the ferries would also be affected by the strike. So to make our further obligations we decided to cancel our Naxos trip all together and requested a refund for our return ferry ride. They refused to refund us the full amount even though we attempted to cancel within 12 hours of booking the ferry and the ferry was three days out. We are extremely displeased that under circumstances outside of our control involving the employees of the ferry company we were not alotted a refund. I will never be using this app again and strongly dissuade others from making this mistake as well.
Username1JZ · 28 Jul 2026
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1/5Don’t use this app
On September 1st, 2025, I booked a ferry from Sorrento to Capri and back through Ferryhopper for a 9:55 AM departure. The experience was a complete disaster. No ferry arrived at the scheduled time, and after waiting 30 minutes under the sun, I was told by Alilauro staff there was no 9:55 AM ferry—information I was never notified about. This left me and my husband stranded and unwell from the heat. To make matters worse, Alilauro staff laughed at me for having online tickets booked via Ferryhopper, which was humiliating. When I contacted Ferryhopper for a refund, they claimed the ferry operator denied it, stating the tickets were "used" and the trip operated—completely false, as no 9:55 AM ferry existed. Ferryhopper then deflected responsibility, telling me to deal directly with Alilauro, who in turn directed me back to Ferryhopper. This back-and-forth is unacceptable for a booking platform. As a third-party service, Ferryhopper failed to advocate for me or ensure clear communication from the operator. Their customer service was unresponsive and unhelpful, leaving me out of pocket and frustrated. I strongly advise against using Ferryhopper—book directly with ferry operators to avoid such chaos and poor support.
mariiamars · 28 Jul 2026
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1/5Horrible Customer Experience — Avoid at All Costs
I’ve never dealt with such an unprofessional and unhelpful customer service team. Ferryhopper closed my support ticket without resolving the issue, and no one bothered to follow up. I was left stranded without my ferry tickets, and every attempt to get help was met with generic, copy-paste responses. The app might look convenient, but when something goes wrong, you’re completely on your own. They do not take accountability, they don’t communicate, and clearly have no process for actually helping paying customers. Save yourself the stress — book directly through the ferry companies instead. Ferryhopper is unreliable, unresponsive, and a total nightmare if you need real assistance.
TravelerWhoDeservedBetter · 28 Jul 2026
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5/5
This app is great. you can book, change and track where your ferry is. very impressed!
Hilary Willans · 31 Jul 2026
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3/5
The vessels tracking is not accurate at all. In reality, it is totally misleading. Other than that, booking a trip is easy and good
Mara Panagopoulou · 31 Jul 2026
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5/5
👍
Liviu Muscalu · 31 Jul 2026
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1/5
tried to import a trip, the pop up was going up and down until the app crashed.
Kleanthi Georgala · 31 Jul 2026
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2/5
Καλή για τα εισιτήρια αλλά μέχρι εκεί. Μην τύχει να πέσεις στην ανάγκη τους για κάποιο πρόβλημα ούτε στην δευτέρα παρουσία δεν θα απαντήσουν!
Spyros Tsaparas · 31 Jul 2026
Privacy & accessibility
Privacy
- Data Linked to You — Analytics — Purchases — Purchase History Developer declared
- Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
- Data Linked to You — App Functionality — Contact Info — Name Developer declared
- Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
- Data Linked to You — App Functionality — Purchases — Purchase History Developer declared
- Data Linked to You — App Functionality — Search History Developer declared
- Data Linked to You — App Functionality — Sensitive Info Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Purchases — Purchase History Developer declared
- Data Linked to You — Product Personalization — Purchases — Purchase History Developer declared
- Data Linked to You — Product Personalization — Search History Developer declared
- Data Linked to You — Contact Info Developer declared
- Data Linked to You — Purchases Developer declared
- Data Linked to You — Search History Developer declared
- Data Linked to You — Sensitive Info Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
- Data Not Linked to You — Analytics — Identifiers — User ID Developer declared
- Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
- Data Not Linked to You — App Functionality — Identifiers — Device ID Developer declared
- Data Not Linked to You — App Functionality — Identifiers — User ID Developer declared
- Data Not Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — Developer’s Advertising or Marketing — Identifiers — Device ID Developer declared
- Data Not Linked to You — Developer’s Advertising or Marketing — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — Product Personalization — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — Diagnostics Developer declared
- Data Not Linked to You — Identifiers Developer declared
- Data Not Linked to You — Usage Data Developer declared
- Data Used to Track You — Identifiers — Device ID Developer declared
- Data Used to Track You — Identifiers — User ID Developer declared
- Data Used to Track You — Identifiers Developer declared
- Data Used to Track You — Usage Data — Product Interaction Developer declared
- Data Used to Track You — Usage Data Developer declared
Accessibility
No accessibility labels collected yet.
Privacy
- Data collected — Analytics — App info and performance — Crash logs Developer declared
- Data collected — Analytics — App info and performance — Diagnostics Developer declared
- Data collected — Analytics — App info and performance — Other app performance data Developer declared
- Data collected — Analytics — Device or other IDs Developer declared
- Data collected — Analytics — Location — Approximate location Developer declared
- Data collected — App functionality — App activity — In-app search history Developer declared
- Data collected — App functionality — Personal info — Other info Developer declared
- Data collected — App functionality — Personal info — Phone number Developer declared
- Data collected — App functionality, Account management — Personal info — Name Developer declared
- Data collected — App functionality, Analytics, Account management — Personal info — Email address Developer declared
- Data collected — App functionality, Analytics, Advertising or marketing — App activity — App interactions Developer declared
- Data collected — App functionality, Fraud prevention, security, and compliance — Financial info — User payment info Developer declared
- Data shared — Analytics — App info and performance — Crash logs Developer declared
- Data shared — Analytics — App info and performance — Diagnostics Developer declared
- Data shared — Analytics — App info and performance — Other app performance data Developer declared
- Data shared — Analytics — Device or other IDs Developer declared
- Data shared — Analytics — Location — Approximate location Developer declared
- Data shared — Analytics, Advertising or marketing — App activity — App interactions Developer declared
- Data shared — App functionality — Personal info — Name Developer declared
- Data shared — App functionality — Personal info — Other info Developer declared
- Data shared — App functionality — Personal info — Phone number Developer declared
- Data shared — App functionality, Analytics — Personal info — Email address Developer declared
- Data shared — App functionality, Fraud prevention, security, and compliance — Financial info — User payment info Developer declared
- Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
- Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared
Accessibility
No accessibility labels collected yet.
Versions
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3.3.0
Small improvements in the functionality and the interface of the application.
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3.4.1
Enjoy total flexibility with Flexi Plus, our new service that lets you make any trip change up to 4 hours before departure – even switch ferry companies!
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3.5.0
We’ve given our home screen a fresh new look and redesigned the search experience to make planning your ferry trip even smoother.
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3.6.0
We’ve given our home screen a fresh new look and redesigned the search experience to make planning your ferry trip even smoother.
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3.7.0
Minor updates to enhance performance and make your app experience even smoother.
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4.0.0
Minor updates to enhance performance and make your app experience even smoother.
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4.1.0
Minor updates to enhance performance and make your app experience even smoother.
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4.10.0
Minor updates to enhance performance and make your app experience even smoother.
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4.11.0
Minor updates to enhance performance and make your app experience even smoother.
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4.12.0
Stay up to date with enhanced trip notifications, including booking status updates and essential travel information.
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4.13.0
Stay up to date with enhanced trip notifications, including booking status updates and essential travel information.
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4.14.0
Modify or cancel your trips with ease! We’ve redesigned the experience to make it faster, simpler, and clearer—so you always know the status of your booking at a glance.
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4.15.0
• Share your selected ferry trips directly from the app so others can view the same route and continue booking. • Resume your booking from where you previously left off and continue your trip planning more quickly.
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4.16.0
Minor updates to enhance performance and make your app experience even smoother.
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4.17.1
Minor updates to enhance performance and make your app experience even smoother.
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4.18.0
Minor updates to enhance performance and make your app experience even smoother.
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4.19.0
· 14 Jul 2026
Minor updates to enhance performance and make your app experience even smoother.
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4.2.0
Minor updates to enhance performance and make your app experience even smoother.
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4.3.0
Minor updates to enhance performance and make your app experience even smoother.
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4.4.0
• You can now save your discount coupons right to your Ferryhopper account and apply them with a single tap at checkout! • Your e-tickets are now available directly in the app for easy access and stress-free boarding! • Your tickets, right in your pocket! Access your e-tickets directly from the app for stress-free boarding.
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4.5.0
• Stay organized and never miss a ferry again! Now you can easily add your trip to your calendar with just one tap. • We’ve refreshed the app’s colors to make it more accessible for everyone.
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4.6.0
Minor updates to enhance performance and make your app experience even smoother.
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4.7.0
Now you can view prices and pay in multiple currencies
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4.8.0
The app just got a refreshed design – sleek and easier on your battery! Switch between dark theme, light theme, or let the app match your device settings automatically.
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4.9.0
Planning your next trip just got easier: • Use filters in your search to narrow results to the options that work best for you • Get SMS notifications with boarding details and trip updates
- 4.19.0 · 29 Jul 2026
- 4.21.0 · 10 Aug 2026
Alternatives
- Italo: Italian Highspeed Train — Same category + similar ratings
- Rome2Rio: Travel Route Planner — Same category + similar ratings
Availability by market
- US
- DE
- GB
- ES
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 30 Aug 2026
- Sources
- App Store, Google Play
- Independent summary has not been published yet.