FedEx Mobile

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 30 Aug 2026

4.6 397164 ratings · App Store

1. 1/5Lazy employees

   My orders have been coming destroyed, totally as too the point the boxes are completely open and items missing. I’m home everyday, all day and I record on my security cameras these awful deliveries. They actually , as last review stated, toss your package(s) either from the trunk bed to the ground or toss to your door, steps. My packages are now, currently left up In the ditch by my mailbox or at the neighbors house with fed ex tracking I use I can actually determine where the package is knowing what my neighbors houses and yards look like. I live in a decent neighborhood and don’t really need to worry about stolen packages but it could happen being left in the ditch, the neighbors can say they never got it!! I get tracking and pic delivery so I did receive a pic of a fed ex employees buttocks, more than just the cheeks ! I have filed numerous complaints with these idiots and I have contacted every vendor /company I get delivery from and they also file formal complaints. I send the pics of the packages as well as the video from my security cameras. This fed ex company needs to go and let UPS do its great work. Obviously fed ex can’t handle its work load. Lazy, hate their job, rude to customers. I actually will not order some weeks and go to the store myself, even though I’m miles away from the closest store ( I live on a mountain top range), rescuer of abused animals…so everything I buy is needed asap for care. Needlessly saying again, FED EX , YOUR TEAM IS ABSOLUTELY HORRIBLE. Karma .

   wordddyyy · 30 Aug 2026

2. 2/5terrible app

   I am deeply dissatisfied with this app. I am awaiting a package that is already overdue, and despite being enrolled in Delivery Manager, the filters box fails to display the package. However, it is visible under “view all.” The app is also excessively slow and prone to lagging. The tracking information is inadequate, as FedEx seems to update it only once a day, unlike their competitors who provide constant updates, including live tracking of the driver’s location. I received a delivery exception notification, but it was unhelpfully vague, offering no explanation for the exception. I had to contact FedEx to learn that the real reason was due to increased package volume and the local delivery office needing the package for inventory, which contradicted the app’s message that it was out for delivery. This essentially meant that the package was still being processed. Additionally, attempting to initiate a vacation hold through the app results in an error. The previous design was far superior. It is ironic that FedEx customer support insisted I use the app “for the latest information,” given its numerous failures. Another frustrating aspect is that if you change delivery notifications to SMS, the app persistently prompts you to switch to push notifications. Unlike their competitors, FedEx is unable to support both SMS and push notifications, allowing only one type. Overall, this has been a highly disappointing experience for the customer.

   MoreDonutsPlease · 30 Aug 2026

3. 1/5This app is the absolute worse, but that’s what I’ve come to expect from FedEx

   This app is just as bad as the customer service that I’ve come to expect from FedEx. Updated the app, and couldn’t open it. I eventually had to uninstall it and reinstall it to even get it to open. Then, because I deleted it, my login was cleared. When I tried to recover it, I entered my email address and a message flashed in green at the top of the screen. I said flashed because it disappeared so quickly I had to attempt to screenshot it several times to try to see what it said. It said that *if* that’s a valid email address I’ll receive an email. Never did after multiple attempts. So I had to register a new account. That process, too was glitchy. And I never knew if I successfully registered. Finally, I got an email for that after multiple attempts. Then, the search feature to look up tracking numbers says it will save your recent searches, five minutes later, it’s completely blank which requires looking up my tracking number again. They attempted to deliver my package multiple times during the day when I’m at work, but it requires a signature, so they keep trying to deliver it but don’t get back to the center until after the facility closes. I try to leave delivery instructions but the app tells me an error and supposedly goes back to the tracking screen, but it never loads. Go back to the Home Screen and the screen is blank again.

   TheRovingBear · 30 Aug 2026

4. 1/5Pushy App adds nothing

   I was trying to manage a delivery from the mobile site like I always used to but for some reason “Manage Delivery” showed “unavailable”. I also had to open a separate tab just to log in because FedEx hid the log in option on the mobile tracking info screen. All this was to force me to download the app or go to a desktop browser. So I downloaded the app as I wasn’t near a PC. I was immediately bombarded with questions before being allowed to use the app after logging in. I killed the app and tried again and was mercifully able to avoid the questions. However I was next assaulted with requests to enable notifications. I declined and I was finally allowed to enter my tracking number and magically able to manage my delivery! Wow! I guess the website is just randomly broken, while pestering users to get the app, but the app works! Amazing! Oh and one of the apps best features: every single time you track a package you have to either allow notifications or decline the offer. Every single time until you let FedEx push notifications to your device at will. Guess what? Your app offers nothing novel, your website is broken and your shameless effort to get more information from me and my device is disgusting. I uninstalled the app the moment I made necessary changes. But I guess fedex won and got their app onto my device, however briefly, by making their website unusable.

   GasherPrime · 30 Aug 2026

5. 1/5Updated regularly, but can’t track shipments/no record of any being shipped to me?

   🤔 So how is it that the they claim to update the app regularly when it doesn’t register any shipments to or from me nor can I search a tracking number, and let me see the travel history. Couldn’t send any feedback either like I have in the past. Why’d you guys take that option out? Pretty sure you guys have been essential throughout this pandemic, so certainly it was a deliberate action and you know what you did, shady or not nearly confident in the apps design if you ask me. Only real option is to call a 1 800 number and talk to a rep that doesn’t comprehend English that good, much less speak it fluently and clearly. So that’s no better than the app itself. I had to go on the website to sign up for text alerts, which I can do WITHOUT an account, sounds fimiliar, FedEx? Seems that is the only thing that works. Even in the past if I opted in for text alerts or notifications through the app, it never sends me anything. So the app is a waste of space on our phones since we can’t even manually input a tracking number and let us see the history and so on. Just says tracking request is unsuccessful, kicks me back to where the list of tracked shipments should be, shows it found my shipment, tap on it and won’t let me see the details saying again the tracking request unsuccessful. What’s that all about? You guys gotta get better developers and engineers. The apps had nothing but problems for years. That or they’ve been fixing stuff that isn’t broken. Lousy! Get it together!

   CplMSO · 30 Aug 2026

3.7 296936 ratings · Google Play

1. 5/5

   fabulous

   Eric Smith · 31 Jul 2026

2. 5/5

   Exceptional app, User friendly. thank you

   David Garcia · 31 Jul 2026

3. 1/5

   app hasn't been usable for a while. As soon as I open the app I get a popup about the app not responding and asking if I want to exit the app but it seems like a false error. I get a text for my login code and the code is wrong. Then I get another and it's wrong and that just keeps happening. this has been happening for the past few months now.

   D Rich · 31 Jul 2026

4. 1/5

   they took my package to the wrong place and let someone else sign my name and would NOT go get it back nor show me proof of the signature . Then they would not reimburse me for my package either....,

   Mary E · 31 Jul 2026

5. 1/5

   APP ISN'T WORKING AT ALL

   M. MCCARTY · 31 Jul 2026

Privacy

Accessibility

No accessibility labels collected yet.

Privacy

Accessibility

No accessibility labels collected yet.

• 9.30.2 · 6 Jul 2026
• 9.31.0 · 6 Aug 2026