FedEx Mobile

Shown for US

• Free

Last verified 30 Aug 2026

Shown for US

• Free to download

Last verified 30 Aug 2026

Shown for US

4.6 397164 ratings · App Store

1. 2/5terrible app

   I am deeply dissatisfied with this app. I am awaiting a package that is already overdue, and despite being enrolled in Delivery Manager, the filters box fails to display the package. However, it is visible under “view all.” The app is also excessively slow and prone to lagging. The tracking information is inadequate, as FedEx seems to update it only once a day, unlike their competitors who provide constant updates, including live tracking of the driver’s location. I received a delivery exception notification, but it was unhelpfully vague, offering no explanation for the exception. I had to contact FedEx to learn that the real reason was due to increased package volume and the local delivery office needing the package for inventory, which contradicted the app’s message that it was out for delivery. This essentially meant that the package was still being processed. Additionally, attempting to initiate a vacation hold through the app results in an error. The previous design was far superior. It is ironic that FedEx customer support insisted I use the app “for the latest information,” given its numerous failures. Another frustrating aspect is that if you change delivery notifications to SMS, the app persistently prompts you to switch to push notifications. Unlike their competitors, FedEx is unable to support both SMS and push notifications, allowing only one type. Overall, this has been a highly disappointing experience for the customer.

   MoreDonutsPlease · 30 Aug 2026

2. 1/5This app is the absolute worse, but that’s what I’ve come to expect from FedEx

   This app is just as bad as the customer service that I’ve come to expect from FedEx. Updated the app, and couldn’t open it. I eventually had to uninstall it and reinstall it to even get it to open. Then, because I deleted it, my login was cleared. When I tried to recover it, I entered my email address and a message flashed in green at the top of the screen. I said flashed because it disappeared so quickly I had to attempt to screenshot it several times to try to see what it said. It said that *if* that’s a valid email address I’ll receive an email. Never did after multiple attempts. So I had to register a new account. That process, too was glitchy. And I never knew if I successfully registered. Finally, I got an email for that after multiple attempts. Then, the search feature to look up tracking numbers says it will save your recent searches, five minutes later, it’s completely blank which requires looking up my tracking number again. They attempted to deliver my package multiple times during the day when I’m at work, but it requires a signature, so they keep trying to deliver it but don’t get back to the center until after the facility closes. I try to leave delivery instructions but the app tells me an error and supposedly goes back to the tracking screen, but it never loads. Go back to the Home Screen and the screen is blank again.

   TheRovingBear · 30 Aug 2026

3. 1/5Poor App and poor service

   I had a scheduled packaged that was supposed to arrive at my apartment on Friday by the end of the day and required a signature. I called to remove the signature requirement as I didn’t want to waste my time staring out the window waiting for the FedEx truck to come. They said they couldn’t remove the signature requirement and I also couldn’t sign digitally on the app. I then asked for them to call me before they arrive and they said that their drivers don’t call and aren’t allowed to carry phones. I waited patiently the entire day only for the status update to change to delayed and that they would try again on Saturday. Saturday came and I had a little more hope as the status update on the app said my package was on the truck and out for delivery. Again my entire Saturday was wasted waiting and the package which never came. Today is Sunday and I see on the app it will be delivered by the end of the day today. I still don’t have my package and loosing hope I’ll ever get it delivered. The app does not give an estimated time for delivery and does not allow you to sign remotely. Also the app does not have GPS tracking so I have no idea how many stops are left prior to it arriving. FedEx you need to do better than this!!! Now that I know FedEx can’t deliver a large 80 pound package I’m going to have to rent a pickup truck since my car is too small and drive to their warehouse to pick it up. This is a total waste of my time and money. FedEx does not deserve to be in business.

   drewbugs176 · 30 Aug 2026

4. 1/5Pushy App adds nothing

   I was trying to manage a delivery from the mobile site like I always used to but for some reason “Manage Delivery” showed “unavailable”. I also had to open a separate tab just to log in because FedEx hid the log in option on the mobile tracking info screen. All this was to force me to download the app or go to a desktop browser. So I downloaded the app as I wasn’t near a PC. I was immediately bombarded with questions before being allowed to use the app after logging in. I killed the app and tried again and was mercifully able to avoid the questions. However I was next assaulted with requests to enable notifications. I declined and I was finally allowed to enter my tracking number and magically able to manage my delivery! Wow! I guess the website is just randomly broken, while pestering users to get the app, but the app works! Amazing! Oh and one of the apps best features: every single time you track a package you have to either allow notifications or decline the offer. Every single time until you let FedEx push notifications to your device at will. Guess what? Your app offers nothing novel, your website is broken and your shameless effort to get more information from me and my device is disgusting. I uninstalled the app the moment I made necessary changes. But I guess fedex won and got their app onto my device, however briefly, by making their website unusable.

   GasherPrime · 30 Aug 2026

5. 1/5No notifications and no communication at all

   This isn’t the first time that this happened to me with FedEx. Before the shipment was even shipped, I requested all the notifications as much as possible so I can get the real time updated status even if home or not home. Turned out it doesn’t matter anyway. No notifications, no updates, and no communication at all. Just because the gate at my residence was closed (and the apartment staff is off work), doesn’t mean you cannot come in…? That was only around 5-6:00 PM, when in fact, I know that FedEx is always out of deliver until 9-10:00 PM. After the estimated day that my shipment was supposed to be delivered, I went back to check up on the app again, out of no where it says that “the delivery was unable to deliver” at 6 PM when at that time, I got NOTHING for the notifications. I’ve been home all day and I had no idea where my package was. The only thing it says on the tracking category was “out for deliver since 6:50 AM”. They could’ve have contacted or something in order to get inside and deliver some packages. Or at least if I get notified by a text right away because that was the option I chose to be notified if there’s an exception for a delivery, or there’s something happening and is unable to deliver. Again, like I said, NOTHING for the notifications, no updates at all, and no communication. And ALWAYS late/delay when it comes to deliver a shipment.

   Skypanpan · 30 Aug 2026

Shown for US

3.7 296936 ratings · Google Play

1. 5/5

   fabulous

   Eric Smith · 31 Jul 2026

2. 5/5

   Exceptional app, User friendly. thank you

   David Garcia · 31 Jul 2026

3. 1/5

   app hasn't been usable for a while. As soon as I open the app I get a popup about the app not responding and asking if I want to exit the app but it seems like a false error. I get a text for my login code and the code is wrong. Then I get another and it's wrong and that just keeps happening. this has been happening for the past few months now.

   D Rich · 31 Jul 2026

4. 1/5

   they took my package to the wrong place and let someone else sign my name and would NOT go get it back nor show me proof of the signature . Then they would not reimburse me for my package either....,

   Mary E · 31 Jul 2026

5. 1/5

   APP ISN'T WORKING AT ALL

   M. MCCARTY · 31 Jul 2026

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• 9.30.2 · 6 Jul 2026
• 9.31.0 · 6 Aug 2026