eXciteOSA®

• Free

Last verified 31 Jul 2026

2.4 106 ratings · App Store

1. 2/5Unreliable app for an expensive medical device

   The device is only as good as the app that is required to use it. I was almost going to provide a glowing video review for the device which has greatly improved my sleep apnea symptoms UNTIL over a week ago when the app showed I needed to wait over 500 hours to do a session. It is in countdown mode and the app software specialist has yet been able to fix this problem for me. I now have Lost all trust in this device. Sleep apnea can cause multiple health issues and I thought I found a lifesaver in this device. Unfortunately I have come to realize that this therapy may not be sustainable. Sad that what I thought was finally the answer to my sleep apnea is nothing more than a pipe dream. They need a backup plan for when the app fails. I do not yet know the status of the fix . My app is still counting down with 200+ hours to go. In the meantime, I am losing sleep😭

   LynnBro · 31 Jul 2026

2. 1/5App makes compliance difficult

   App has been terrible for me. Here’s why…1. There is a compliance schedule, but the app does not tell you what it is and it is hard to find elsewhere. Miss too many days of treatment, and you are reset to the beginning without explanation. This is a PITA because electrocuting one’s tongue for 20 minutes a day any more than necessary stinks. (App should state compliance criteria clearly at beginning of therapy so users are fully informed) 2. App requires internet. This is a problem if you are trying to continue therapy while in a remote location or don’t have internet access. Miss too many days and you will be reset. (App should allow offline therapy for a period, syncing later when internet is available) 3. App only warns of low battery as you start therapy, so you must charge the unit instead of doing therapy at the desired time. It’s a problem if you don’t have time to do therapy later that day as you lose a day for compliance. (App should proactively warn at end of session that battery is too low for next session.) 4. App has frozen just before completing a session, so I lost a day for compliance as I was not going to suffer through another 20 minutes of zapping my tongue after already doing it for 19+ minutes. So, now I restart therapy at square one for the second time because of these issues. Not pleased!

   Baldazz · 31 Jul 2026

3. 2/5I hope it gets better

   I’m on Day 4 off my therapy, but the app won’t let me use the device. For some odd reason, it says that I’ve already completed a session today and have to wait three hours. It also shows that I missed yesterday’s session. None of that is true. I started three days ago and haven’t missed once, nor have I done anything today yet. I had just sat down to start, but now it won’t let me use the device until tomorrow. For something as expensive as this, this should not be happening. Quite disappointed!! It better not screw up again!

   stsorrell · 31 Jul 2026

4. 1/5Super frustrating

   I am so tired of this app quitting for one reason or another during the session without any notification (a sound would be really helpful so that a person would know to go over to the app to restart it). I try to use the time during the sessions to be productive doing other things, and I am trying to distract myself from focusing on the physical experience of using the device as it is not especially pleasant. After some period of time, I will go over to the app to confirm that the session is complete, and then I learn that it cut off at some point. To get credit, I have to do the entire session again. I have messaged with customer service countless times on the app about this issue, and no response has been satisfactory. I have some other complaints about the entire experience that I will save for another day.

   SarahtheCellist · 31 Jul 2026

5. 5/5I’ve had great customer service

   I appreciate ANYBODY who is trying to make an alternative to Cpap. Some of us poor miserable souls are desperate for a good night’s sleep and Cpap just makes us feel worse every morning. It is too soon to tell yet if this device is helping lower my apneas. However, I’ve had great customer service. The app worked great at first, then stopped working after my phone updated. I emailed the company and called them and they mailed me a new device that works with my phone. Very much appreciated.

   TiredMommyInTexas · 31 Jul 2026

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