Equinox+

• Equinox+ — $39.99

Last verified 30 Aug 2026

4.7 42757 ratings · App Store

1. 4/5Very Unreliable Notifications

   I actually really dislike this new app. It’s filled with glitches. The most annoying one is that the reminders to book or class start reminders do not always work so I’ve been consistently missing the window to book a class and having to waitlist which is VERY upsetting or not remembering to cancel in time. The one and only reason why Equinox works for me is because I can schedule my workouts ahead of time and I’ve only joined because of the classes so this new app has been crippling my schedule. There are several other weird things happening with it but while they’re strange they don’t actually affect the functionality of the app as much as the missed notifications do. I really hope it gets fixed quickly because as is it’s pretty useless and it’ll certainly be a huge problem moving forward. I have to say I’m really surprised they put it out with all the many issues it has rather than solving the bugs first. I’m pretty upset about it. I get it that it has added functionalities and it looks cool but if it doesn’t work for what it is really needed (booking and cancelling classes) then it’s pretty useless. So please fix it or bring back the old app that actually worked!

   fatix76 · 30 Aug 2026

2. 1/5Very slow and all the metrics are gone

   The app is extremely sluggish for everything: from checking in to a class to signing up for one. For that require selecting equipment (bike or a treadmill) the screen flashes with the list for the selection and then goes black. You have to play a mini game to be able to select quick enough. All the metrics from cycling classes and running classes are nowhere to be found now. There’s no way of selecting an instructor or a class as a favorite right from the activity history. It doesn’t make sense to go all the way back to the Home Screen and your profile to add favorites from there, you could easily link instructors profiles right to the activity, it should also be very straight forward to add a little star right there. When there are no classes booked, why is the barcode so hidden away? It should be the first thing when I open the app. You’ve also removed the option to add EQX to your Apple wallet. I could keep going, it seems like the development team is not focusing on the right features. Also, the calendar feature does not work. Nothing shows up in the phone calendar, and yes, I’ve checked the permissions.

   wotann07 · 30 Aug 2026

3. 1/5Redesigned app = epic failure

   Update - after I posted the below review the developer added a comment that the calendar sync is fixed in version 8.0.3. Obviously they didn’t read my review below where I explain it is NOT. Nor did they read the reviews of others with the same comment after updating to 8.0.3. . Also directing us to the concierge team for technical support is absurd. They have no ability to solve these issues. With version 8.0.0 the developers took two apps that worked relatively well on their own and attempted to combine the features into one app. It’s an epic failure and many of the essential features are now broken. Below I have reproduced a list that the developer shared with me - but is not widely distributing - which lists many of these broken features. It makes you wonder if they did any testing before deploying the update. With version 8.0.3 the calendar sync was supposedly fixed. Well not for me - I still get a sync failure message even after updating the app - and my classes don’t go on my calendar. Here’s the list of broken features: Some features are unavailable right now, but we are working to add them as soon as possible. Here are some important callouts: IRL class schedule will not sync to your external calendar Activity chart will not show IRL classes Check-in history is unavailable to view In some scenarios, check in button will not appear on the home screen. To check into a club: Go to the homepage Click on your initials in the upper left hand corner Under you name it should say “Barcode” You cannot cancel personal training appointments. To cancel, please call your local club where your appointment is scheduled. You cannot purchase pilates sessions, day passes, guest passes, or gift cards. Please call your local club to do so.

   BeantownFlyer · 30 Aug 2026

4. 1/5This app used to be good…

   But the pandemic happened, they needed to create an online streaming workout experience so now we all have the new and improved Equinox+ app and the loss of a once-great website. The old app worked. The new app, simply, does not. First off, it was impossible to log in. Then the calendar sync setting was there but the feature does not work. Now the sync works but now it automatically creates a new calendar for iOS and Apple’s calendar app. I use Outlook mobile app (much better, IMO, across the board) so I cannot see unless I go into Calendar and change it manually. ALSAC if you so much as look at a booked class on you app — a new appointment is created. This did not happen with the previous app. Next problem—try to book a class or cancel a class using the app. The screen goes black. Nothing. You have to close and shut down the app multiple times to achieve the desired result. Try booking online? No good—they removed all member capabilities on the webpage. They keep saying these problems will be addressed in updates but why even launch a useless app like this without proper testing.

   Brian900LSD · 30 Aug 2026

5. 1/5So disappointed with new app/Bring back old EQX app!

   I don’t know where to begin. I’ve been a member since 2013. I love group fitness. I love syncing my calendar. I love searching for classes I want to take. I love easily looking at my metrics and club check ins. It was nice to have the option of on demand / streaming classes during the pandemic — but now I am back in the gym and the excellent basic functionality of the old, basic Eqx app is just gone. The way Eqx have tried to merge everything into one app just doesn’t work. It’s not intuitive, it’s a mess to look at / search, and so much of the basic functionality - like ACTUALLY being able to sync my in-club visits and classes to my personal calendar - does not actually work. (There is a button to “sync calendar”; it DOES NOT actually DO anything.) The ability to search for group classes by name is gone. If I want to search for my favorite class, Atletica, for example, I can only search by category or instructor. I can’t search for “Atletica”, like I used to. There are many other ways in which the new app is a disaster for filtering / searching for group classes… but I also want to touch on the way metrics / data have been ruined in the new app. Gone is the simple, easy to find “view all my check ins” page, which I actually referenced often. Now, there is the hodgepodge “my activity” mess, where, for example, everything ends up… even classes I might just “save” and not end up booking / taking (or even checking into the applicable club on the given day). I could go on and on… The bottom line is, for someone who actively wants to use Eqx gyms and take live group classes regularly, the updated app is a barely-useful mess. Please bring back the old Eqx app, or at least its functionality. Thank you.

   JPatt0001 · 30 Aug 2026

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