Dutch Bros

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 28 Aug 2026

4.9 863648 ratings · App Store

1. 5/5Amazing Coffee Shop

   Hi, absolutely love all the stuff here are the energy here I have been going to Starbucks for years. I’ve gone to many coffee places and this is by far the best customer service the best vibes here are the best coffee I’ve had it Starbucks has gone so downhill. Their customer service is horrible. Every time I go the customer service has become absolutely horrible and general really on a lot of places and I am one to go and say hey are you having a bad day or are you just not liking your job that you’re treating your customers the way that you’re treating them. Y’all are rude. Y’all are always messing up the drinks and so I finally went to Dutch Bros coffee and high absolutely love the energy. I love every person I’ve come in contact with here oh, Mari is absolutely amazing. I don’t know any of the other names because I usually see her at the window but everybody works as a team to even looks like a fun place to work. They all love their job they all say they love their job it has good vibes. Good energy. Amazing customer service and amazing coffee to where my fiancé’s daughter wants to drive all the way down from corpus just to get Dutch Bros coffee and my kids absolutely love their hot cocoa. So to me this is beyond a five star I have absolutely nothing bad to say about this establishment. Y’all are amazing and I am so glad that y’all have come to San Antonio Texas because I am absolutely in love with the coffee and everything about this place!!!!! ❤️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️☕️

   lulunovo89 · 30 Aug 2026

2. 5/5By accident, frequent flyer

   I go to Dutch Bros because of My Mom most of the time and I’ve had her buy me a couple of cups of coffee from different ones and a lot of them have the one thing nobody else shows respect and the fact that they actually care about their customers and not about the money they’re making even though their workers they actually show exactly what you want from a cup of coffee even when you tell them to just hold off for a sec they even guarantee they’re gonna get it done when you asked them to start it. They love what they do and they do perfect at their job and I think out of Starbucks and all the other coffee shops they want to pop up. I really think Dutch Bros is one of the best that I’ve seen and I’m 37 years old. I’ve dealt with coffee and I ain’t never tasted iced coffee like this before now I’m addicted. But yet to come I will try the rest of the stuff they got there. I’ll give you a review because I want everybody to make their money right and also give all the customers the right respect they need specially with a good honest review. Thank you, Dutch Bros for allowing me the opportunity to get to speak my mind about your product

   kingdaul · 30 Aug 2026

3. 1/5Horrible app redux >:(

   The new app interface is unintuitive to use, lacks crucial features the previous version had, and actively discourages me from going to Dutch Bros. Checking dietary facts is now incredibly frustrating; you now have to load a TWENTY FOUR-page PDF in your browser and hunt through the wall of tiny text rows to find your drink, then read through FOURTEEN different columns to find the specific nutrition stat you need. Before the update you would simply click on the drink you wanted and then read that specific drink’s nutrition facts quickly and easily. You used to be able to open the app and instantly look through the menu. Sometimes I would read through the menu for fun and would end up going to Dutch Bros when I hadn’t even planned to. NOW, however… I open the app and have to go to the order tab, find the location I want, and click the menu button because nowhere near me even has this new order ahead feature. These extra steps are just so unnecessary! When I’m in the drive through I just want to quickly look at the menu without having to load multiple useless pages. I have genuinely gone to Dutch Bros about 50% less than I did prior to this update. I’ve seen nothing but similar negative experiences from other users, particularly on Reddit, and sincerely hope that the update gets walked back. Completely reverting to the old app and just adding another tab for ordering ahead would be the best move to make here.

   DevinEdwards8 · 30 Aug 2026

4. 1/5Another Person Who Can No Longer Login

   I had been using the app with no problems. Then, I started getting requests to verify my email account, except that no email verifications ever reached me - not my inbox, junk box, or even quarantine folders. I spent 2-3 months in multiple conversations with customer service via email or chat. We switched my email to another account. I never got a verification email there either. I’ve deleted the app many times and tried to sign in again. In short, when I go to sign in, I get directed to create a new account. Then, I get stuck at the last page saying the app is “unable to create account.” I finally got through by phone to someone at the corporate office. They said they were aware many were having this issue and hopefully it would be fixed soon. When I said it had been going on for months, they said hopefully by the end of November it would be fixed. With the lack of live people to talk to, everyone passing the buck, and people trying to appease you for the moment but never really fixing the issue, this is starting to feel like a Fyre Fest scenario. I am especially disturbed by the reviewer who said over $1400 was taken from her account when she tried to upload a small amount to her app for purchases and she kept getting the run around. App customer service is HORRIBLE, and I would never link my bank account now for purchases.

   Atchleye · 30 Aug 2026

5. 5/5Greatest drinks ever

   Yesterday was MY 3rd time going to Dutch bro’s I’ve heard of them b4 but never went to any locations..So My kids purchased a caramel apple smoothie for ME Thursday night an frm there I was hooked..MY husband an I made it Friday date night so he cld try this amazing drink as well..He ended up getting a caramelizer an loving it an I got yup u guessed it a caramel apple smoothie such a heavenly drink..That led to ME craving to GO there again on Saturday an yup u guessed it WE went..This tyme I downloaded the app got a free drink plus an 2 other drinks..The young man who took MY order was so very pleasant an friendly,on top on ME getting the caramel apple smoothie I wanted to try a Dutch bro soda so I asked his opinion an omg he was so knowledgeable of the drinks flavors ect he took his time with detail info to help ME make MY final decision an yes I love the soda too(an normally I don’t drink soda at all)..When WE reached the drive through window the young ladie workn was so frndly an kind a lil small tlk an she had bundles of positive energy..Over all Dutch bro’s is an awesome place both the drinks and staff r amazing I will b going back regularly an can’t wait for the Dutch bro’s to open up near ME..KEEP up the great work guys 😃😃

   lala027900 · 30 Aug 2026

4.5 119569 ratings · Google Play

1. 5/5

   Love my local Dutch Bros. Everyone is always so friendly and the drinks are amazing! I go almost everyday for the smiles and the tea.

   Izzy Hernandez · 29 Jul 2026

2. 5/5

   better than Starbucks, hands down!

   Rick Rick · 29 Jul 2026

3. 5/5

   great service, friendly employees,willing to help

   Elmerena Oliver · 29 Jul 2026

4. 5/5

   slightly addictive experience, I love their coffee!

   Katy Bell · 29 Jul 2026

5. 1/5

   does not work can't even see manu to order

   jer5500 · 29 Jul 2026

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• 3.20.1 · 22 Jul 2026
• 3.22.0 · 19 Aug 2026