Direct Ferries

Name: Direct Ferries
Rating: 4.7 (1327 reviews)
Author: Direct Ferries

by Direct Ferries

iPhone · iPad

Active Last checked 28 Jul 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Travel
Lifestyle

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Apple Wallet	Yes	Free	App Store	Store published
Free app	Yes	Free	—	Store published

Screens

No screenshots collected yet.

Pricing & paywalls

App Store

Free

Last verified 28 Jul 2026

Ratings & reviews

App Store

4.7 1327 ratings · App Store

1/5Worst service and costly
They have the worst customer service ever. No number to contact, in case urgency you won’t get any help through app or emails. Their online price are 30% higher than the on spot price, even if you buy 2-3 days early. My car broke down on the way to ferry, so i tried to call them but there’s no contact number, i emailed them but an automated reply said it will be reviewed in 1-2 days which was too late. I tried to chat in the app but it directed me to the app to make any change but app didn’t allow. I didn’t get any refund or amendment since no way to contact them. Anyway at the jetty i had to buy the tickets again, it was 30% cheaper than the prices that i paid 2 days earlier. After 1 day they replied on email and i asked for any kind of refund but they said it’s not possible. I will not use this app or their website ever again. Thanks

Sayeed Munim · 28 Jul 2026
1/5DO NOT USE THIS COMPANY
I purchased my ticket, I get an email saying we’ve taken money out of your account, but the ticket is not confirmed. My ferry leaves in 12 hours. So I am understandably concerned. I show up at the ferry the next morning, they have no record of my booking. So I have to purchase a new ticket at the ships departure point. I tried to cancel through the app, but the cancel button is not highlighted, and I cannot click it. Go directly to the ferry that you would like to book, do not use these people who take €20 off the top

King MacBeth · 28 Jul 2026
1/5Rips you off
DON’T use this agency. Buy your tickets at official sites. They charge you twice more than the official sites if you are booking in advance. I unfortunately found it out a minute too late and made request to cancel 5 min after I paid, which was in fact 20 minutes before this site even confirmed my reservation, and this dishonest agency charged me “non refundable fee” as much as almost one third of the actual ferry ticket price (40 USD). I feel robbed. Will NEVER recommend this agency.

J-Y2015 · 28 Jul 2026
1/5Avoid avoid avoid
I think this is my first negative review ever? But I have to hand it to them, Direct Ferry has earned it 😂 I would recommend all family, friends, and acquaintances to never do business with this company. Directferry messed up our family’s booking so thoroughly we ended up having to purchase new tickets directly with the ferry company. I have to travel all the time. Hundreds of flights, ferries, hotels, and car rentals across dozens of countries. This is the first time I have EVER dealt with a 3rd party travel agency where I had to do that. I was amazed at how dysfunctional the company and support process was. Learn from our mistake 🙏 Ps Direct Ferry, we still had a GREAT vacation. So, despite your best efforts, you failed in everything - even in getting our spirits down. Party on Wayne.

ppacent · 28 Jul 2026
1/5Incorrect booking and no customer support
We booked a ticket for 3 passengers and a vehicle. At the port we realized that our vehicle was not given a ticket despite us paying for it and the app confirming we had a vehicle ticket. We were not allowed to board with the car. There is no way to contact customer service. The chat bot in the app couldn’t help us. We’re stranded because we have passenger tickets but not one for our car and no car tickets are available for 5 days

NYC ok22 · 28 Jul 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — Analytics — Location — Coarse Location Developer declared
Data Linked to You — Analytics — Other Data — Other Data Types Developer declared
Data Linked to You — Analytics — Usage Data — Advertising Data Developer declared
Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
Data Linked to You — App Functionality — Location — Coarse Location Developer declared
Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Diagnostics — Other Diagnostic Data Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Identifiers — Device ID Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Identifiers — User ID Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Location — Coarse Location Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Other Data — Other Data Types Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Usage Data — Advertising Data Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Usage Data — Other Usage Data Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Usage Data — Product Interaction Developer declared
Data Linked to You — Product Personalization — Diagnostics — Other Diagnostic Data Developer declared
Data Linked to You — Product Personalization — Identifiers — Device ID Developer declared
Data Linked to You — Product Personalization — Identifiers — User ID Developer declared
Data Linked to You — Product Personalization — Location — Coarse Location Developer declared
Data Linked to You — Product Personalization — Other Data — Other Data Types Developer declared
Data Linked to You — Product Personalization — Usage Data — Advertising Data Developer declared
Data Linked to You — Product Personalization — Usage Data — Other Usage Data Developer declared
Data Linked to You — Product Personalization — Usage Data — Product Interaction Developer declared
Data Linked to You — Third-Party Advertising — Diagnostics — Other Diagnostic Data Developer declared
Data Linked to You — Third-Party Advertising — Identifiers — Device ID Developer declared
Data Linked to You — Third-Party Advertising — Usage Data — Other Usage Data Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Diagnostics Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Location Developer declared
Data Linked to You — Other Data Developer declared
Data Linked to You — Usage Data Developer declared
Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Used to Track You — Diagnostics — Other Diagnostic Data Developer declared
Data Used to Track You — Diagnostics Developer declared
Data Used to Track You — Identifiers — Device ID Developer declared
Data Used to Track You — Identifiers Developer declared
Data Used to Track You — Usage Data — Other Usage Data Developer declared
Data Used to Track You — Usage Data Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store

4.0.0
Launching our new Direct Ferries look to improve your booking experience with us. We've added USD, NZD, AUD and CAD to the currency options for ferry searches. We've improved the user experience for the booking cancellation process. Bug fixes.
4.0.1
This update includes improved translations, fixes to the booking and ticket screens, enhanced privacy policy support, and performance improvements.
4.1.0
- You can now add your ferry ticket to your digital wallet for quicker and easier boarding. - We've made a series of customer experience improvements.
4.1.2
We’ve made some important improvements to ensure a smoother experience.
4.2.0
- We’ve enabled additional push notifications in the app, allowing you to receive exclusive in-app offers and deals. - The post-booking experience has been enhanced to make managing your trip even easier. - Bug fixes.
4.2.2
We’ve made some updates to improve the app’s performance.
4.3.0
We've enhanced app performance, improving stability and resolving bugs.
4.3.1
We've enhanced app performance, improving stability and resolving bugs.
4.3.2
We've enhanced app performance, improving stability and resolving bugs.
4.3.4
We've enhanced app performance, improving stability and resolving bugs.
4.4.0
- We’ve added a new push notification that’s sent 24 hours before your sailing to help you plan your trip.
4.5.0
Access your ferry e-ticket directly from the lock screen.
4.6.0
We've enhanced app performance, improving stability and resolving bugs.
4.7.0
You can now chat with customer support seamlessly across your devices.
4.7.1
We've enhanced app performance, improving stability and resolving bugs.
4.7.2
We've enhanced app performance, improving stability and resolving bugs.
4.7.3
We've enhanced app performance, improving stability and resolving bugs.
4.8.0
We’ve improved the Direct Ferries app to make managing your trips easier. Enjoy a smoother start with our new onboarding, more reliable ferry tracking, and the option to turn notifications back on if you skipped them before. We’ve also improved performance for a more stable app.
4.8.1
We’ve improved the Direct Ferries app to make managing your trips easier. Enjoy a smoother start with our new onboarding, more reliable ferry tracking, and the option to turn notifications back on if you skipped them before. We’ve also improved performance for a more stable app.
5.0.0
We’ve redesigned My bookings experience with new, more intuitive screens, improved offline access, easier trip management, and enhanced notifications along with performance improvements and bug fixes.
5.1.0
You can now view visa and travel document requirements, add your trip to your calendar with more relevant details, and see clearer cancellation policies for your trip.
5.1.1
We've made some improvements to the overall experience of the app.
5.2.0
We’ve improved our notification system to make updates more reliable, timely, and relevant when you travel.
5.3.0
We’ve improved account creation, making it easier to get started in the app and access your bookings.
5.3.1 · 21 Jul 2026
We've made some improvements to the overall experience of the app.
5.3.2 · 28 Jul 2026
We've made some improvements to the overall experience of the app.

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Alternatives

Openferry: Ferry Tickets — Same category + similar ratings
Volotea — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 28 Jul 2026
Sources: App Store

Independent summary has not been published yet.
Screenshots: not yet collected

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare Direct Ferries with Openferry: Ferry Tickets.

View JSON

GET /api/v3/apps/731410353

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          "author": "Sayeed Munim",
          "date": "28 Jul 2026"
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        {
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          "author": "King MacBeth",
          "date": "28 Jul 2026"
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          "rating": 1,
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          "body": "DON’T use this agency. Buy your tickets at official sites. They charge you twice more than the official sites if you are booking in advance. I unfortunately found it out a minute too late and made request to cancel 5 min after I paid, which was in fact 20 minutes before this site even confirmed my reservation, and this dishonest agency charged me “non refundable fee” as much as almost one third of the actual ferry ticket price (40 USD). I feel robbed. Will NEVER recommend this agency.",
          "author": "J-Y2015",
          "date": "28 Jul 2026"
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          "body": "I think this is my first negative review ever? But I have to hand it to them, Direct Ferry has earned it 😂 I would recommend all family, friends, and acquaintances to never do business with this company. Directferry messed up our family’s booking so thoroughly we ended up having to purchase new tickets directly with the ferry company. I have to travel all the time. Hundreds of flights, ferries, hotels, and car rentals across dozens of countries. This is the first time I have EVER dealt with a 3rd party travel agency where I had to do that. I was amazed at how dysfunctional the company and support process was. Learn from our mistake 🙏 Ps Direct Ferry, we still had a GREAT vacation. So, despite your best efforts, you failed in everything - even in getting our spirits down. Party on Wayne.",
          "author": "ppacent",
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          "date": "28 Jul 2026"
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    },
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      "notes": "We’ve improved the Direct Ferries app to make managing your trips easier. Enjoy a smoother start with our new onboarding, more reliable ferry tracking, and the option to turn notifications back on if you skipped them before. We’ve also improved performance for a more stable app."
    },
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      "notes": "We’ve improved the Direct Ferries app to make managing your trips easier. Enjoy a smoother start with our new onboarding, more reliable ferry tracking, and the option to turn notifications back on if you skipped them before. We’ve also improved performance for a more stable app."
    },
    {
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      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 635331043,
      "name": "Volotea",
      "url": "https://appcorpus.com/apps/volotea-635331043",
      "reason": "Same category + similar ratings"
    }
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    "level_label": "Live store listing",
    "indexable": true,
    "last_verified_at": "2026-07-28",
    "unknown_fields": [
      "Independent summary has not been published yet.",
      "Screenshots: not yet collected"
    ],
    "sources": [
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    ]
  },
  "availability_markets": {
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    "selected": "us",
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    "data_cutoff": "28 Jul 2026"
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}