Courier Journal

• Free to download
• In-app purchases

Last verified 31 Jul 2026

4.3 3192 ratings · App Store

1. 3/5Horrible programming, worse support

   I’ve been trying to get this to work for three or four months and I’m totally frustrated with their buggy sign on programming that goes into endless loops on air conditions and are even worse tech-support if you even want to call it that. I had to cancel my paid subscription once and start in with a new email address because they could not figure out how to change my old information, which was wrong. Now I am having the exact same problem I’m just simply trying to change my password so I can’t log on even though I have paid for two months already this app is not ready for prime time

   Lucidoski · 31 Jul 2026

2. 1/5Most Difficult Service Provide

   I have just decided they discourage folk from the printed copy and give poor service, gives messed up printed copies, arrogant carriers who complain. That the paper cannot be folded off the print line because of their time crunch, when I lived in Windsor Forest I stopped getting the paper because Priddy would not put it in plastic on wet days and in the CJ brick box that we had built. On the occasion it was put in plastic, it was thrown on the ground in the wet grassy area. Now to discourage purchase, they change the price for the newspaper and charge for unknown services i.e. “color edition(or the like)”, paper notice, or “special edition(or such)” and do not notify you of the days they do not deliver due to snow. I though that once I moved fromWindsor Forest that things would change. At least Priddy folded the paper correctly and seldom doubled those ad inserts. The guy who is carrier now,is so anxious to use our restrooms, that he does not have time to just give you one of inserts for ads, he is just wanting to get his money. Well I thought digital would be better, but this thing does not accept my password and then as it is changed it does not accept it again, this is a shameful excuse for a newspaper service or any service.

   Gamma 4 · 31 Jul 2026

3. 1/5Poor Customer Service

   I don’t even know where to begin. I’m so frustrated with CJ. You can’t even call them with a problem anymore. No customer service on weekends so if you don’t receive the newspaper you’ve been getting for 4 decades, well, you’re just out of luck! If you call during the week, you MAY get a call back hours later, as their employees work from home as one opened up to me on the phone about 3 months ago when this happened, AGAIN. The CSR’s are very polite but their hands are tied. Honestly feel bad for these ppl bc they get the blame for the delivery department’s fault. You’ll never get the Sunday paper like they use to bring you when they messed up. If I wanted a digital paper, I wouldn’t have signed up for a REAL NEWSPAPER! I will cancel this as of tomorrow bc I’m tired of dealing with CJ. At one time, this was a very good paper. Not anymore! If you see a one star, it’s bc I had to give it otherwise they done deserve one star!

   Tana46 · 31 Jul 2026

4. 1/5No directions to find various modes

   I want the older version of printable puzzles back. Reading descriptions of each mode does NOT provide where the modes how, how to access them, nor a clear explanation of where various icons associated with each mode are located. In developing clarity for these issues, ask a non-tech person — maybe someone older than 50 — to work through your options. We gave up on the print version of C-J because $95 per month delivered poorer content and frustrating service. We are at the breaking point with this “updated” e-version for $15 per month that has day-old news, repeated stories, and a pop-up ad for Harmony Landing that continuously appears while trying to figure out how to print something. Ever consider studying how the NYT provides its remarkable versions of stories?? It’s a variety that’s worth $17 per month…yes, just $2 more than C-J.

   DrPebbles · 31 Jul 2026

5. 1/5NOOOOO!

   This app is not easy! I can’t find most of my daily reads. I’m older, and I can handle an app. But, this app doesn’t contain the same content from the previous one. I cannot ACCESS ANY “for subscribers info” NONE. It keeps saying I don’t have a subscription, but I do! Obituaries are all mixed up, and no list is given as before. I don’t want to go thru 25 obits, looking at random peoples info. A list showing who’s newly deceased, age, and if the obit. is given via this newspaper was great! Where’s my daily word jumble? Where’s ask Annie? Where’s the classified section? This was all part of my day! I will not keep this app subscription as my newspaper. The past 2 years of chaos, trying to read the paper, maneuver the constant changes, and the despicable customer service I’ve experienced in the past, I’m realizing this may not be worth my money anymore. I hate losing my newspaper to the face of new technology aimed at weeding out us oldsters! I’ve been a customer who remained loyal for 50 years, now, I feel like I’ve lost an old friend. NOW THATS A NEWSPAPER ARTICLE YOU SHOULD COVER! How many older people will drop this paper because of its stripped down content, and its difficulty of maneuverability on this NEW app? Inquiring minds WANT TO KNOW!

   Kykisses · 31 Jul 2026

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