Couchsurfing Travel App

• Free to download
• In-app purchases

Last verified 28 Jul 2026

4.5 9101 ratings · App Store

1. 5/5Life changing App

   This has been by far the best App I have downloaded. It has enhanced my life and taught me things about the world and life itself. The people I meet seem to have very little expectations of a host and their travels other than experiencing someone and something new. I can’t tell you how refreshing that is or how it has helped me shift my consciousness to be grateful and just be in the moment. I’ve learned a lot from my guests and am just so thankful for all the experiences I have been lucky to share. I also love that I’ve been able to expose my children to a world and perspective outside of our own. The ONLY downside (and I caution all single women who host or travel) is hosting single men for safety reasons and or just plain overt sexual attempts. Please read reviews of single male guests and make sure they have at least 5. I had a couple of very uncomfortable experiences and now know to only accept men with at least 5 reviews. Other than that this App is amazing and my life is better for it.

   eeikamynhier · 28 Jul 2026

2. 4/5App is a must for budget travelers

   A week ago when i began my journey, I couldn’t believe i was opening up my wallet for my already too expensive 3-month long travel plans, the costs of almost none of which had yet hit my bank account. I also couldnt believe, as a 20-something female, that i was considering crashing on people’s couches to save a few bucks. One week in, literally, one week, and i have not a clue how much i paid to verify my account - whatever it was, it’s worth its weight in gold. Ive met numerous friends organically in the three cities i’ve visited these last 8 days, but the real connections were made with other open-minded surfers through this app. Ive spent zero dollars on lodging, got local tips on great places to eat for cheap, tourist traps to avoid, and began networking with friends of friends across the plethora of other cities/countrysides i plan to visit over the course of the next few months. I’m completely rejuvenated in life and inspired to continue budget traveling for as long as i can. Its crazy to think how new social media/app networking is in the scheme of how long humans have travelled. You guys are just scratching the surface and I’m so excited to be here for the journey. 4 stars instead of 5 simply, because it still needs to be a little more user friendly. It’s hard to see when people reply directly to you in hangouts. Not super navigable... a few interface changes in a few more updates and this thing will be ready to rock. Love you guys and thanks for helping me see the world 🙌🏼😭☮️🌏

   lizloveslaughs · 28 Jul 2026

3. 1/5They took money from me only to suspend my account for other people’s behavior

   We need a better alternative. I was forced to pay $3 every month to be able to use the application but that’s not the main problem. I largely enjoyed using the application because I met many people from all over the world who I have become friends with and had good experiences with. But the administrators of the application have a very poor management style. I once hosted a guy at my house who ended up causing many problems, including stealing my keys. I made sure to complain to the CS team about this, and provided videos. All they did was suspend his account for a week. There were also multiple instances of people using the application to sexually harass people including myself. The application allows anyone to block you for any reason and with no follow-up. That’s not what’s problematic. What’s problematic is that after taking your money, the team suspends your account if “too many people” block you. There are people with multiple accounts who have blocked me because they either wanted to cause trouble at my house or sexually harass me. It’s common for people to abuse the block function. But the CS team refused to investigate these blocks and just suspended my account with no details. I have invested in my account and built up over the years, and it’s sad to see how one can get victimized like that.

   Traveler and Lawyer · 28 Jul 2026

4. 1/5Verification scam $$

   I’ve used the app 3 years ago and on my recent travel I decided to download it again. I was updating my profile & was prompted that I would have a higher chance of getting approved if I verified my account. They asked for a credit card to verify my account but did not indicate that a charge was to be made or how entering my cc details would result in a $60 charge! I entered my cc details thinking that it was just to verify that I am who I say I am regarding my name etc. Returning home from my holiday I received an email stating that I have been charged $60!!! I emailed their customer support stating my situation - I was unaware of the charge, amount, & ultimately being mislead. Jenny a customer service agent said they do not refund outside of the 7 day window (mind you I was only 2 days outside of the 7 day window) and asked for them to make an exception and she insisted that a refund cannot be processed. Very upsetting considering that I didn’t end up using the app. Terrible customer service! Absolutely Money hungry! *UPDATE* - stop responding to reviews advising them to contact customer service when you know very well your customer service agents will refuse to help out especially regarding any sort of refund. If you actually read my review you would see that I WANT A REFUND! & if you were genuine with helping me out you would provide a specific email and a claim number to ensure that I indeed get my refund!!

   WaikikiCheeky · 28 Jul 2026

5. 1/5Redesign ruined hosting

   Why is a paid app harder to use after a redesign than it was before? I've been an active Couchsurfing host for about six years, and I've hosted more than fifty travelers. The redesign has made the app far more tedious, especially for hosts. Searching for travelers coming to my city is now disorganized, with inconsistent travel-date formatting and no clear chronological order. The flow takes more clicks, adds unnecessary loading screens, and buries key information. Traveler photos are constantly blocked by a photo overlay that can't be moved, and the dark visual design makes profiles even harder to scan, because the details that matter no longer stand out. I gave this feedback shortly after launch. It was never addressed. I now open the app less and offer to host less, because using it is so frustrating. Patrick Dugan owns this. Under his leadership, Couchsurfing has shown weak product vision, poor execution, and a long-running failure to fix the core problems active hosts and travelers actually live with. He shipped a redesign full of obvious bugs, let the one-star reviews pile up, and still has not meaningfully engaged with the people paying for it. So what is the priority here? If it is not a stable, usable product and a real response to paying customers after a botched redesign, what is your team actually doing? I've canceled my subscription. I'm tired of paying a company that takes my money and ships a worse product every year. If you're weighing whether to subscribe or renew, ask yourself whether this team has earned it. Until the core host and traveler workflows are fixed, I can't recommend giving Couchsurfing another dollar.

   Shenzhouraptor · 28 Jul 2026

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