Convoy

• Free

Last verified 6 Aug 2026

4.7 3689 ratings · App Store

1. 5/5Booked 5 loads out of which 3 were cancelled Seattle Branch 👎👎

   Guys guys guys they cancel lots of their loads . Trust me they do cancel at the last minute leaving u stranded. Since they are so cheap in whole one year of installing their app I booked 5 loads and out of 5 loads 3 were cancelled. Out of which I only got paid $150 TONU not worth driving 135 miles to shipper then after spending all day I drove 135 miles to home what I got $150 for driving 270 miles. I won the bid on Friday morning for Tuesday pick load. Right around Noon on Monday they cancelled my load making lame excuse Shipper cancelled the load they put my same load on board lowering the bid amount from 1600( starting bid ) to $1300. Basically they can realize day to day market. They knew work is so slow and cover it for cheaper. I called them angry as I wanted the same load after the guy listened to my story he transferred me to booking team. I was made to hear music for over 40 minutes and then call hang up. It was a game. Then my load was gone and booked so I was just crying 😩😩. They have point system to monitor your performance what abt them Cancelling their loads at the last minute. I had to cancel my reload also from WA. This is the Seattle based team they have Fairfield loads they cancel a lot. No value of carriers. My friend does lots of loads with them he said it is very common practice with them sometimes they think they overpaid to carrier then they cancel ur load to find cheaper truck.

   Gary Sandhu 209 · 6 Aug 2026

2. 5/5Convoy has Uber best hands down!

   2nd review. It’s been a year and I’ve tried both Uber and convoy and I have to say convoy beats Uber hands down. Next day pay from convoy is nice when your a one truck operation cash flow is essential. Uber you have to wait they pay out on Wednesday and Friday bills have to be in by 10am PST to be included for that weeks pay. Convoy you can bid on your loads which I like. Uber nope if you bid threw Uber you have to call which to me is a waste because you can be on hold for a good while. Convoy you can text or call again a plus. Thanks convoy keep up the good work. Like to see more longer hauls out of SoCal.

   Robz1017 · 6 Aug 2026

3. 1/5Horrible communication

   They are thieves. I booked a load for $3800 from IL to CA where I have to bring back an empty trailer, it was a power only round trip. After I booked a load, they split the payment into two trips, $1801 to deliver to CA then $1999 to bring it back to IL. Once I got to CA, the warehouse told me that they don’t have any empty trailers so I called convoy, several times!!! They said we’ll find you an empty trailer. No response for 24 hours, the empty trailer pick-up deadline had passed. It was past noon in LA and I knew I wouldn’t get a load or the empty trailer any time soon so I missed out for that whole day and the day before because of them. I booked a load, assuming, no one is going to contact me since they hadn’t for two days now. I finally called them again and they say they have the empty trailer available to pick up now. After I had made other arrangements and two days of no communication. They took me off the load, didn’t compensate me the remaining $2,000 and instead sent me a TONU for $150. The audacity. The balls they had to disrespect their customer like that. I waited outside of that warehouse, without them even telling me to, for an empty trailer!!!! I’m highly disappointed with their service and lack of understanding. As a small business running back up in 2021 after a year long of slow work, we deserved better service. I got paid $1801 for a 43,000 pound loaded trailer that I dropped from Illinois to CA which is 1,800 miles!!!!! I feel highly disrespected and will refuse all future work with Convoy.

   gilltruckingcompany · 6 Aug 2026

4. 2/5Not satisfied

   I picked up this load. It was shipper fault that load wasn’t ready on time. It happened two times actually with the same shipper. I picked up the load went to delivery site they just said they cannot take those load because i was late for the delivery even though i called convoy to made sure that can I complete these deliveries convoy service people said just proceed to delivery site we’ll update you everything. I went there on both time and this happened they just ignored it. On the first delivery convoy took 7 hours to figure something out about that load. It’s been more than a week still they keep calling about that load. I got at least 25 to 30 calls just for one load. And yet no luck. I still am seeing that load stuck on my app. And same thing happening with second load took 8 hours to figure it out yet no luck. It is really really hard to explain what I’ve been doing for those loads man. It’s so so frustrating. Seriously I’m done.

   Gavy Rai · 6 Aug 2026

5. 1/5🚛🚚Unscrupulous liars with doble standards 🚛🚚

   Soon as your Empty everything changes I was at location on time and was denied my detention because of 3 mins after the fact that I was at location. I have all emails on file and there BS garbage is that the app this the app that the app that and blah blah blah blah blah that the app blows and swallows and so on and so forth everyone understands and everyone is sorry but nothing is done and nothing happens either what have i learned that app is at fault and my fault for not being 3 minutes early maybe I should ran to the gate instead of walking 2 blocks away. and not having paperwork state that I wasn’t 3 minutes over like there steam pile of a app told them no one talks nor phone calls from the app all email so there’s no person to person interaction and that’s the way they get away with unscrupulous shady BS that they getaway and try to get away with. For those that use it beware there’s a delay on the timelines and the app is not correct. If I had the money I’ll sue these STEAMING PILES. All day everyday. For false and misleading information on the timeline lines offered from there garbage app

   machinedevils · 6 Aug 2026

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