Commerzbank Banking

Name: Commerzbank Banking
Rating: 4.7 (2766 reviews)
Author: Commerzbank AG

by Commerzbank AG

iPhone

Active Last checked 31 Jul 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Finance
Productivity

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Apple Wallet	Yes	Free	App Store	Store published
Free app	Yes	Free	—	Store published

Screens

App Store

10 store screenshots

Pricing & paywalls

App Store

Free

Last verified 31 Jul 2026

Ratings & reviews

App Store

4.7 2766 ratings · App Store

1/5Won‘t increase the 2000€ credit card limit - no reason provided
Using the in-app customer service with multiple re-directions didn’t help increase the unjustified low credit card limit. At some point I‘ve been asked to call the card‘s customer service which wondered why the CS diverted me to them. After re-trying the the in-app support I‘ve been asked why I keep requesting it since they told me it is not possible, which is not true, I‘ve only been forwarded from CS to consultant, then to card‘s own support and then back to CS. I‘ve spend in total more than two hours without being provided with a reason for the rejection.

customer6000 · 31 Jul 2026
2/5App in English
App and online banking available also in the INTERNATIONAL language of English. For a country where they still resist using and speaking the INTERNATIONAL language of English, this is a big plus! One star minus because big parts are still in German. Another two stars minus because Commerzbank still discriminates against IBANs from other SEPA countries in violation of the Article 9 of the SEPA regulation. For example, one CANNOT set up a standing order to an IBAN of another European SEPA country. To do that, you still have to visit a branch! Guys wake up and evolve! Offer the functionalities other modern banks, such as N26, Revolution, etc. provide.

TheLotusMind · 31 Jul 2026
5/5No Service at all anymore since 2 weeks
Commerzbank seems to have trouble with their system since 2 weeks now, but you can‘t just leave your customers without any service! The cards don’t work, the money transfers don’t work, the chat bot never worked and nobody‘s picking up the phone anymore either. Why can‘t they at least give some information and explanation on their app? Who is reimbursing us for fees relating to unpaid bills I wonder. If it wasn‘t for my partner, who luckily isn‘t with Commerzbank, we couldn’t even buy groceries anymore! If there‘s no service at all, we can also go to online banks, where we get interest and no fees aply for acounts and cards - Commerzbank is their best agent now for sure!

Xtabu · 31 Jul 2026
4/5Quick feedback
Thanks so much for the tip on how to change the number settings in my phone in order to be able to make transfers through the app again!

Lmnpg12 · 31 Jul 2026
5/5Transaction history missing
This is a good banking app. But - it doesn’t give transaction history to quickly verify how we spent money or when we received a credit and from whom. This is a MUST HAVE feature in any banking app. Please enable viewing transaction history.

abGermany · 31 Jul 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — Analytics — Financial Info — Payment Info Developer declared
Data Linked to You — Analytics — Identifiers — Device ID Developer declared
Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
Data Linked to You — App Functionality — User Content — Audio Data Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Financial Info — Payment Info Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Usage Data — Product Interaction Developer declared
Data Linked to You — Other Purposes — User Content — Audio Data Developer declared
Data Linked to You — Product Personalization — Financial Info — Payment Info Developer declared
Data Linked to You — Product Personalization — Identifiers — Device ID Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Financial Info Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Usage Data Developer declared
Data Linked to You — User Content Developer declared
Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
Data Not Linked to You — Analytics — Diagnostics — Other Diagnostic Data Developer declared
Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
Data Not Linked to You — Analytics — Location — Coarse Location Developer declared
Data Not Linked to You — Analytics — Location — Precise Location Developer declared
Data Not Linked to You — Analytics — Search History Developer declared
Data Not Linked to You — Analytics — Usage Data — Other Usage Data Developer declared
Data Not Linked to You — Analytics — User Content — Customer Support Developer declared
Data Not Linked to You — App Functionality — Contacts Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
Data Not Linked to You — App Functionality — Location — Precise Location Developer declared
Data Not Linked to You — App Functionality — Usage Data — Other Usage Data Developer declared
Data Not Linked to You — App Functionality — User Content — Customer Support Developer declared
Data Not Linked to You — App Functionality — User Content — Emails or Text Messages Developer declared
Data Not Linked to You — Contacts Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Not Linked to You — Location Developer declared
Data Not Linked to You — Search History Developer declared
Data Not Linked to You — Usage Data Developer declared
Data Not Linked to You — User Content Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store

13.10.4
With the new version of the banking app, your financial compass gets a new overview to get you started: you can see your individual financial recommendations at a glance and start right from here with actions for a strong foundation, more security and your financial future.
13.10.6
With the new version of the banking app, your financial compass gets a new overview to get you started: you can see your individual financial recommendations at a glance and start right from here with actions for a strong foundation, more security and your financial future.
13.11.6
For the new version of the app, we have been busy tinkering in the background to make your banking experience even better. We have optimised, fixed small bugs and improved performance so that you can take even better care of your finances.
13.12.6
With this update, you can once again change your credit card PIN directly in the app. Conversations with Ava are now more convenient: you can move freely within the app and return to the conversation at any time via the Ava button. In the analysis, you can also adjust your evaluation more closely to your needs by setting the start date yourself and aligning your evaluation with your incoming salary. In the service section, you will also find more options to complete your banking tasks even faster.
13.13.4
With our latest update, you can now decide in your profile under “Contact options” whether we may reach you by email or by phone. In addition, we will occasionally ask you after login to review or update your personal information. This way, we ensure your details are correct and your banking remains protected.
13.14.4
For the new version of the app, we have been busy tinkering in the background to make your banking experience even better. We have optimised, fixed small bugs and improved performance so that you can take even better care of your finances.
13.15.6
For the new version of the app, we have been busy tinkering in the background to make your banking experience even better. We have optimised, fixed small bugs and improved performance so that you can take even better care of your finances.
13.4.0
Our latest update is all about fine-tuning: We've fixed a few bugs and have continued to improve performance. Your app will be faster and more reliable and your mobile banking experience a little bit better yet again.
13.5.2
We‘re bringing even more advisory to the app: From now on, you can book and manage advisory appointments in the branch or for phone calls.
13.6.4
Our latest update is all about refinement: We've fixed a few bugs and continued to work on improving performance. Your app will be faster and more reliable, and your mobile banking experience that little bit better. We‘re bringing even more advisory to the app: From now on, you can book and manage advisory appointments in the branch or for phone calls.
13.7.2
With the new update, the login screen comes in our new design and with a few slight adjustments to improve your experience. We have taken your feedback on the new transfer feature seriously and simplified transfers to your own accounts or cards. We are also continuing to work on accessibility: the banking app now also supports landscape mode.
13.8.0
Behind the scenes, we’ve been working as usual on the new version of the app to make your banking experience even smoother - with targeted improvements, bug fixes, and a better performance.
13.9.0
With this update, you can now add your credit card for Apple Pay directly in your Wallet and easily confirm it in the Mobile Banking App.
26.1.4
With this release, our app gets another little bit better for you: we've optimised, fixed bugs and improved performance. For a really good mobile banking experience!
26.1.6
With this release, our app gets another little bit better for you: we've optimised, fixed bugs and improved performance. For a really good mobile banking experience!
26.2.2
Our latest update is all about fine-tuning: We've fixed a few bugs and have continued to improve performance. Your app will be faster and more reliable and your mobile banking experience a little bit better yet again.
26.2.4
Our latest update is all about fine-tuning: We've fixed a few bugs and have continued to improve performance. Your app will be faster and more reliable and your mobile banking experience a little bit better yet again.
26.3.4
Our latest update brings you an improved financial compass. We have worked on design and performance and also enhanced the product range: You can now purchase Allianz funeral insurance BestattungsSchutzbrief directly in the app.
26.3.6
For the new version of the app, we have been busy tinkering in the background to make your banking experience even better. We have optimised, fixed small bugs and improved performance so that you can take even better care of your finances.
26.4.100
With this release, our app gets another little bit better for you: we've optimised, fixed bugs and improved performance. For a really good mobile banking experience!
26.5.102
With this release, our app gets another little bit better for you: we've optimised, fixed bugs and improved performance. For a really good mobile banking experience!
26.5.202
For our latest update we've fixed some bugs and have continued to improve performance. Your app will be faster and more reliable and your mobile banking experience a little bit better yet again.
26.6.108
It's the little things that make the difference: For our latest update, we've optimised the banking app, fixed bugs and improved performance so you can enjoy a smooth banking experience.
26.7.100
The new update brings a new depot feature into your app: Automatic reinvestment ensures that your dividends are reinvested directly into the same fonds. That way, you automatically take advantage of the power of compounded interest to grow your capital long-term. Automatic reinvestment is available for dividends of €10 or more with no additional purchase fees.
26.7.200 · 29 Jul 2026
Our latest update is all about fine-tuning: We've fixed a few bugs and have continued to improve performance. Your app will be faster and more reliable and your mobile banking experience a little bit better yet again.

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Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 31 Jul 2026
Sources: App Store

Independent summary has not been published yet.

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          "rating": 1,
          "title": "Won‘t increase the 2000€ credit card limit - no reason provided",
          "body": "Using the in-app customer service with multiple re-directions didn’t help increase the unjustified low credit card limit. At some point I‘ve been asked to call the card‘s customer service which wondered why the CS diverted me to them. After re-trying the the in-app support I‘ve been asked why I keep requesting it since they told me it is not possible, which is not true, I‘ve only been forwarded from CS to consultant, then to card‘s own support and then back to CS. I‘ve spend in total more than two hours without being provided with a reason for the rejection.",
          "author": "customer6000",
          "date": "31 Jul 2026"
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          "body": "App and online banking available also in the INTERNATIONAL language of English. For a country where they still resist using and speaking the INTERNATIONAL language of English, this is a big plus! One star minus because big parts are still in German. Another two stars minus because Commerzbank still discriminates against IBANs from other SEPA countries in violation of the Article 9 of the SEPA regulation. For example, one CANNOT set up a standing order to an IBAN of another European SEPA country. To do that, you still have to visit a branch! Guys wake up and evolve! Offer the functionalities other modern banks, such as N26, Revolution, etc. provide.",
          "author": "TheLotusMind",
          "date": "31 Jul 2026"
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          "rating": 5,
          "title": "No Service at all anymore since 2 weeks",
          "body": "Commerzbank seems to have trouble with their system since 2 weeks now, but you can‘t just leave your customers without any service! The cards don’t work, the money transfers don’t work, the chat bot never worked and nobody‘s picking up the phone anymore either. Why can‘t they at least give some information and explanation on their app? Who is reimbursing us for fees relating to unpaid bills I wonder. If it wasn‘t for my partner, who luckily isn‘t with Commerzbank, we couldn’t even buy groceries anymore! If there‘s no service at all, we can also go to online banks, where we get interest and no fees aply for acounts and cards - Commerzbank is their best agent now for sure!",
          "author": "Xtabu",
          "date": "31 Jul 2026"
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          "body": "Thanks so much for the tip on how to change the number settings in my phone in order to be able to make transfers through the app again!",
          "author": "Lmnpg12",
          "date": "31 Jul 2026"
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          "rating": 5,
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          "body": "This is a good banking app. But - it doesn’t give transaction history to quickly verify how we spent money or when we received a credit and from whom. This is a MUST HAVE feature in any banking app. Please enable viewing transaction history.",
          "author": "abGermany",
          "date": "31 Jul 2026"
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      "notes": "With this update, you can once again change your credit card PIN directly in the app. Conversations with Ava are now more convenient: you can move freely within the app and return to the conversation at any time via the Ava button. In the analysis, you can also adjust your evaluation more closely to your needs by setting the start date yourself and aligning your evaluation with your incoming salary. In the service section, you will also find more options to complete your banking tasks even faster."
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      "notes": "With our latest update, you can now decide in your profile under “Contact options” whether we may reach you by email or by phone. In addition, we will occasionally ask you after login to review or update your personal information. This way, we ensure your details are correct and your banking remains protected."
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      "notes": "For the new version of the app, we have been busy tinkering in the background to make your banking experience even better. We have optimised, fixed small bugs and improved performance so that you can take even better care of your finances."
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      "store": "apple",
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      "released_at": null,
      "notes": "Our latest update is all about fine-tuning: We've fixed a few bugs and have continued to improve performance. Your app will be faster and more reliable and your mobile banking experience a little bit better yet again."
    },
    {
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      "version": "13.5.2",
      "released_at": null,
      "notes": "We‘re bringing even more advisory to the app: From now on, you can book and manage advisory appointments in the branch or for phone calls."
    },
    {
      "store": "apple",
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      "released_at": null,
      "notes": "Our latest update is all about refinement: We've fixed a few bugs and continued to work on improving performance. Your app will be faster and more reliable, and your mobile banking experience that little bit better. We‘re bringing even more advisory to the app: From now on, you can book and manage advisory appointments in the branch or for phone calls."
    },
    {
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      "notes": "With the new update, the login screen comes in our new design and with a few slight adjustments to improve your experience. We have taken your feedback on the new transfer feature seriously and simplified transfers to your own accounts or cards. We are also continuing to work on accessibility: the banking app now also supports landscape mode."
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      "notes": "Our latest update brings you an improved financial compass. We have worked on design and performance and also enhanced the product range: You can now purchase Allianz funeral insurance BestattungsSchutzbrief directly in the app."
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      "notes": "With this release, our app gets another little bit better for you: we've optimised, fixed bugs and improved performance. For a really good mobile banking experience!"
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