Chrono24 | Luxury Watch Market

• Free

Last verified 30 Aug 2026

4.9 68390 ratings · App Store

1. 5/5I love all things bout watches.

   I’m a poor man when it comes to buying the luxury watch brands however I enjoy learning more about watches from a financial perspective. I am a self taught watchmaker, meaning I get the respect from my local Jewelry store watchmaker and I know enough to make me dangerous lol. But I bid on old vintage watches from eBay and enjoy it when I can make it run again. Im 62 years old and I’ve worn a watch since I was a kid. I appreciate Chrono24 and the opportunity for discovering new things that I didn’t know about. Thank you for all the content you provide. I finally have figured out a way to become a watch trader. And your site has allowed me to get into the luxury watch market one traded or sold watch at a time. Your site has allowed me as a poorman to finally wear a Rolex Explorer, Omega 300M, IWC portifino and a Glashutte original senator excellence. Thank you Chrono24. Ps. As a poorman it’s one watch or sometimes two watches that eventually get traded for a one watch deal. I wish I was a collector but I’ll take my watch enjoyment anyway I can get it.

   Rolex fanboy · 30 Aug 2026

2. 2/5I don't know what to think....

   So I have a lot to say and it's not positive but idk if I'm the one off so I hate to bash a company but at the same time. This could have been handled 100xs better. First off. If you are a US customer LET ME MAKE THIS LOUD AND CLEAR. Do NOT buy overseas if this is your first time. I just made this mistake. Not understanding the entire process. The app has zero phone support and 48 response time in app min. I have screen shots to prove it. The "trusted seller" didn't provide paperwork and now my 10k watch is stuck somewhere that FedEx and customs doesn't know where. If you are the broker. This is YOUR problem NOT MINE. I STRONGLY suggest people to consider this when using the app. You cannot delete messages. You cannot call chrono direct You have to wait 48 hrs plus for a response that doesn't make sense because "it's not their fault". This whole thing is beyond horrible from a first time user for this and not some $500 watch (no offense) I will never use this app again because quite frankly I don't trust anything anymore. I'm sure if this post actually gets posted they will have some response to make them look good... but let me tell you. If Ian actually the 1% that had a mess up. Sorry I don't believe it. Both and all parties should be banned from doing business this way. Btw it's been 9 days and I have ZERO idea where my watch is.

   Zaknj · 30 Aug 2026

3. 2/5Limited Likes = Frustrating Experience

   They recently decided to update the app to have parity with the website, but in the worst possible way. The website has been limited to 500 “likes” for some time now. I discovered this after a few months of using Chrono24, so when I reached that limit on their website, I became devoted to purely being an app user. Bad news bears - this is now true for the app too. So now you can have a great time using the app… until that limit is reached. From that point forward it becomes the worst inventory-management game you could experience. You now need to be very selective with your likes. When you do eventually hit the limit anyways, you have to go through the decision making process of which watches to unlike. After some time you’ll want to just scroll to the oldest likes and start removing them to save the effort. Oh, bad news again - it looks like during the same update where they introduced limited likes, they also made each item in your “likes” list take up half the screen. With that, you’ll have to scroll hundreds of times to get to the end of your “likes” list and delete the oldest ones. Not worth the effort. Frankly, if I can’t track interesting products efficiently, I’ll just turn to a competitor that doesn’t make a simple task extremely complicated and time consuming.

   StanleyBostich · 30 Aug 2026

4. 2/5Buyer beware

   Please be aware that this platform is operated heavily in favor of dealers. I purchased a watch from a “Professional Dealer”, ML Supply Co, and although the watch described as coming with a “complete set”, it didn’t come with the manufacturer’s complimentary fabric strap. Although the dealer allowed me to return the watch for a refund, he sent me a return address that was different from the original address. Chrono24’s website states that the buyer should contact them if the return address is different (there are risks in sending it to the wrong address), but Chrono24 never responded to my email. I asked the dealer to change the address to the original but he didn’t change it, so I decided to keep the watch. When I tried to write a negative review for the dealer regarding this buying process, Chrono24 didn’t allow the posting of my review. They didn’t notify me about not allowing my review, and I had to call them to figure out why. I later received an email response stating that my review didn’t meet their guidelines without any explanation of how it didn’t meet their guidelines. To this day, I still don’t know why my review was not reflected in ML Supply Co’s overall rating.

   ne14surf · 30 Aug 2026

5. 2/5Awful buying experience for US residents

   Overall a great platform for watch lovers. However, the purchasing experience is a headache for US residents. I have bought 3 watches and sold about 6 on Chrono24. Myself and purchasers of my watches get the same bad buying experience. First, being a German based company, my bank flags the purchase but once I confirm it is not fraud, Chrono24 will still not work. After repeated calls to my bank and Chrono24 I have tried everything from using a different credit card to using different browsers at the rep’s recommendation to discover that Chrono24 has locked me out for 24 hours. The rep’s and managers seem unconcerned on the matter and don’t seem to show initiative to resolve the matter. They’re a broken record telling me to try a different browser and contact my bank. I would recommend only using a wire or contact the seller to make arrangements to purchase on a different platform if you’re in the US. Very disappointed in the buying experience.

   r1chm1ke · 30 Aug 2026

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