Chewy - Pet Care & Pharmacy

• Free

Last verified 30 Aug 2026

4.9 1108541 ratings · App Store

1. 5/5Very helpful and useful app!

   You can find pretty much anything you would need for your fury friend either cat/dog to even other type of pets like: birds, horses, reptiles, rabbits/guinea pigs and fishes. There’s food, shampoo, health care products, treats, prescriptions, and other essentials needs for you loving pet. The delivery service is great! It will alert you when it’s being delayed but usually it’s on a 2-3 day derive of delivery. Good deals to shop for and good automatic service. The automatic service is very easy to set up. You can change it as you please of time wise of how much you want it to be automatic on certain items. You can even cancel it if you change your mind. The refunds are easy fix. They will give you your month back and what ever doesn’t work you can just donate it to a shelter dog in need on the item you didn’t please you but could please others. That goes with toys, food to even wrong items being place on the order. There’s also promo codes given by your email to even in the mail. So be on the look out for those. There’s even e-gift cards accepted from chewy to even gift cards from chew (purchased at your local stores). They offer many other ways to pay your order as well. That’s including your debit card if your wanting to use as well. This app will save you time in hauling out heavy products to hard to find products as well. I think you will snout this much I have been using it for quite some time through the years. I know for sure your pet will appreciate you.

   ElizabethLiberangirl22 · 30 Aug 2026

2. 5/5Only ONE suggestion!

   Guys, you are the HANDS DOWN the best pet supplier out there…..pricing, product selection, crazy fast shipping…I have never been disappointed!! But I have one small suggestion that has been bugging me forever, and that is the spell correction in the app’s product search function! I KNOW it has happened to me multiple times in the past w/other things, but I’ll use my tonight searches for examples…I recently bought something called “Chanca piedra,” made by the company called, “The Petz Kitchen.” Well, I wanted to look at the ingredient list on the bag, compared to a different brand, so first I try just “Chanca piedra” (supplement) as my search. I don’t see either I am looking for in what comes up (it does bring up some, but nowhere near all) and I notice then it’s because it says my search was for “chance piedra.” Then I remember, stupid spell correction- but think maybe it’s just because it’s such an odd name. So I try searching “The Petz Kitchen,” and scroll thru all that comes up, (@ 50 items) but it’s still not there. Then I realize it’s because it changed my search to “pet kitchen.” So in order to find what I need, I then have to go into the filters, choose that brand ….et voila! Now I have over 100 items in that brand. So NO TELLING how many things I’ve thought you didn’t carry when you probably do, because I didn’t pay attention that the auto correct changed my actual search. Please fix it!!!! Thank you!! (It doesn’t seem to do that on the website …..I checked!)

   Jenniferdd · 30 Aug 2026

3. 5/5not very helpful

   Update: Alexa was wonderful and helped us solve the problem (somehow our account was flagged for fraud??) She was awesome and made us feel better! We were told we would get 10% off when we called back to make sure the account was unblocked which we didn't get but I am so grateful I don't have to drive another hour or wait a week for petco! Our cat had a urinary blockage so was prescribed a wet food, we ordered it. Almost a week went by and I not only messaged customer service but I also called them 2 days ago. When I called Saturday the woman claimed everything looked good and everything was confirmed and our order would be shipped out that night (keep in mind I confirmed my identity to 2 different people now). Today, they cancelled my order and their reasoning was that they could not confirm because I didn't answer an email. I understand they sent an email but again, I called 2 days ago and was told everything was fine. I now have to drive an hour to the closest pet store to pickup the food I need. When I called 2 days ago I feel like I should have been informed that I still needed to confirm more despite calling. I did order something else in between and it came fast so just make sure you always double check. My vet recommended them but from now on I won't be ordering anything prescription through them.

   amberdoerr · 30 Aug 2026

4. 5/5It works for me!!

   I’ve been using Chewy for about two years now… I have two cats and a lot of times when I go to the grocery store they don’t have the type of food my cats like to eat and I end up buying food that they don’t like and then it’s wasted. I like the chewy offers. You can order one flavor of a wet cat food and get a whole package full of just one flavor that you pick out. And I also love the fact that there’s free shipping after $50 and you usually get your order within a couple of days. It’s nice and convenient for me because I am slightly disabled, and it isn’t easy for me to go out and carry huge bags of cat food and cases of cat food and what not from the store to my car. She delivers right to your porch and you can also order toys and colors and ID tags and all kinds of things. I only order from Chewy now. The only times I go to the grocery store as if I might run out of food and have to get a couple kids at the very end of the month but usually I order everything I need and it’s great. I love chewy. And I’ve also had packages stolen before and they replaced it without any fuss. Every single time I called them with a problem, which is only two times in three years. Their customer service is excellent. They are very understanding and very kind. And you rarely find that in customer service today.

   Gi GibTower · 30 Aug 2026

5. 5/5Compassionate caring company

   I started using Chewy because my elderly cat needed prescription food and this was the only place to get it. The process for submitting my prescription was easy. In the meantime I also found other items cheaper on this site. It was free shipping and the auto ship feature was great. I got an email reminding me if my auto shipment as it got closer so I could change it if necessary. This was very useful as it was for food so I could move the date without penalty. Sadly my cat got very sick and did not recover, after a food shipment had already been sent. I didn't have time to cancel it and it arrived the day after he was put down. I called chewy to see if I could return the food, which they said wouldn't be any trouble. When asked the reason I said we no longer had the cat, and was barely able to even get that out. He was so kind. He said that I would be refunded and to donate the food to a shelter. I was shocked. It made me so happy that I could help other cats. A couple days later I received a bouquet of roses with a condolence note from the gentleman I spoke to and the entire Chewy family. Though it made me tear up all over again it made me realize, again, that this is a great company who really cares about pets and their owners. I plan on continuing business with them and sharing my experience with other pet owners.

   waxturtle7 · 30 Aug 2026

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