CareAware Connect Messenger

Name: CareAware Connect Messenger
Rating: 3.0 (25 reviews)
Author: Cerner Corporation

by Cerner Corporation

iPhone · iPad

Active Last checked 6 Aug 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Medical
Health & Fitness

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

App Store

6 store screenshots

Pricing & paywalls

App Store

Free

Last verified 6 Aug 2026

Ratings & reviews

App Store

3.0 25 ratings · App Store

3/5Doximity integration doesn’t work
New integration with Doximity has ruined the calling function. Our hospital contacts consist of a main number followed by entering an extension (no direct number available) and this is not supported by Doximity. I used to be able to call directly from Messenger when the dialer went through the iPhone phone app. Now I have to manually re-enter the whole number every time. There needs to be an option to turn off Doximity integration.

TD551 · 6 Aug 2026
2/5Buggy and slow
App has been decreasing in functionality for a few months. At first when I found it, it worked well and was much better than our terrible off brand smartphones that are slow and have weird autocorrect. The app has slowed significantly and now the last week or so isn’t working well. It doesn’t open, or logs out completely which I’ve never had happen. Three times this last week it logged me out and made me go through ALL the security steps again. Face ID isn’t really working at all. Just today the app has only logged out twice. I am at my hospital on their WiFi, as well as on data to test, and it just keeps happening. I am at worked, signed into my resource role, and also have a connect phone signed in.

Bekahgrace96 · 6 Aug 2026
3/5Need louder notifications
Our institution is making a push to adopt this for all communications between nurses and doctors. Problem is that the notification alerts are all extremely short. Right now, our web paging app goes to my Messenger app, and I was able to set up a custom alert tone that is 25 seconds long and guaranteed to wake me from a sound sleep in the middle of the night. I’ll never hear the alert from this app under same circumstances.

Drtork · 6 Aug 2026
3/5No notification
I received message an hour ago but no notification at all. My phone is not mute. It’s harming the patient’s safety if this keeps happening. I think I just updated the app that’s the reason why it is not working

12MMD · 6 Aug 2026
4/5Feedback
Works well but a couple suggestions it would be nice to be able to just add people to a group instead of recreating a whole group and it would be helpful to be able to rename groups so it establishes what the group is for rather than the just the people that are in it. Otherwise it’s nice and secure and works well.

Danger Dennis · 6 Aug 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — Diagnostics Developer declared
Data Linked to You — Identifiers Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

3.12.1
• Connect Messenger now supports the display of some non-numeric characters when initiating a phone call from a Care Team member's contact details. • Critical Alert Reminders are now dismissed if the user launches the application or responds to a critical alert from the notification. • Resolved an issue where incorrect amounts of new messages and alerts were displaying.
3.13.0
The application icon has been updated.
3.14.0
The application now requests microphone permission to support speech to text.
3.14.1
This update mitigates log-in issues caused by changes to authorization data storage implemented in iOS 13.4 and iPadOS 13.4 prior to upgrading.
3.15.2
• Connect Messenger now supports the ability to open a patient's care team directly from an external application. • An issue has been addressed, which in some scenarios caused the UI to not properly display when opening the application after having reached the PIN lock duration. • New visuals for security workflows. • Native resolution support for iPad Pro models. • Connect Messenger requires iOS 13.2 or iPadOS 13.2 or greater. • Connect Messenger requires your site to be on Cerner Millennium 2015.01.21 (or later), or have EP 94465 installed. • Connect Messenger supports mouse and keyboard on iPadOS 13.4 or greater.
3.16.0
• Bluetooth is now supported when using speech to text to compose a message. • Improved the session unlock experience when bringing the application to the foreground. • An issue has been addressed which caused the application to unexpectedly terminate for a small percentage of users when opening the app.
3.17.1
The application now supports the ability for users to allow critical alerts to play a sound and display on the lock screen while the device is on Do Not Disturb or silenced.
3.18.0
• An issue has been resolved where users may have received push notifications intended for the previous user of a device if the current user is not provisioned to the same facility (communication cluster) as the device, and the previous user did not log out of their CareAware Connect Messenger session. • An issue has been resolved in which the login prompt would display twice in a row if a user with an existing attempted to launch the application again after the session became locked.
3.18.1
An issue has been addressed which caused the application to unexpectedly terminate.
3.19.0
• The application now provides the ability to set the priority of a message to urgent. • The application now supports the ability to remove alert notifications from the notification center when they've been addressed by any recipient.
3.20.0
An update has been made in preparation for future support of SSO on iPhone 13 devices
3.21.0
iPhone SE (3rd generation) is now supported. The minimum required iOS version has been updated to iOS 14.5.
3.22.0
CareAware Connect Voice and CareAware Connect Messenger session management is optimized to support advancements in the iOS operating system.
3.23.0
CareAware Connect Voice and CareAware Connect Messenger session management supports updates to Apple iOS
3.24.0
CareAware Connect Voice and CareAware Connect Messenger session management supports updates to Apple iOS. The application is now supported in Sweden & Ireland regions.
3.25.0
The application no longer unexpectedly changes the device screen orientation from Portrait to Landscape.
3.26.0
Updates are made to support advancements in the Apple iOS platform
3.27.0
Updates are made to support advancements in the Apple iOS platform An issue has been addressed where the keyboard would not resize correctly if the screen orientation was changed on Apple iPad devices.
3.28.0
The View Record/Chart button in Oracle Health Messenger is now only displayed when a supported clinical app is installed on the device.
3.29.0
Patient-centered conversations can now be started from other iOS clinical applications, such as PowerChart Touch. Oracle Health Messenger now supports integration with Doximity. Initiating phone calls to other Oracle Health Messenger contacts on a personal mobile device will default to using Doximity as the dialer when it is installed.
3.30.0
Updates are made to support advancements in the Apple iOS platform. An issue has been addressed where in some instances, users get stuck on the Cerner logo screen when attempting to open the application. An issue has been addressed where in some instances, users were prompted to reauthenticate immediately after a successful authentication.
3.31.0
* Oracle Health Messenger for iOS now requires iOS version 17.4 or its replacement. * The application icon has been updated.
3.32.0
Updates are made to support advancements in the Apple iOS platform
3.33.0
Updates are made to support advancements in the Apple iOS platform.
3.34.0 · 22 Jul 2026
Updates are made to support advancements in the Apple iOS platform.

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Alternatives

New Innovations — Same category + similar ratings
Solventum Mobile Microphone — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 6 Aug 2026
Sources: App Store

Independent summary has not been published yet.

Report a correction

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Example prompt

Compare CareAware Connect Messenger with New Innovations.

View JSON

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          "title": "Doximity integration doesn’t work",
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          "author": "Drtork",
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          "author": "12MMD",
          "date": "6 Aug 2026"
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          "rating": 4,
          "title": "Feedback",
          "body": "Works well but a couple suggestions it would be nice to be able to just add people to a group instead of recreating a whole group and it would be helpful to be able to rename groups so it establishes what the group is for rather than the just the people that are in it. Otherwise it’s nice and secure and works well.",
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      "version": "3.12.1",
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      "notes": "• Connect Messenger now supports the display of some non-numeric characters when initiating a phone call from a Care Team member's contact details. • Critical Alert Reminders are now dismissed if the user launches the application or responds to a critical alert from the notification. • Resolved an issue where incorrect amounts of new messages and alerts were displaying."
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      "version": "3.18.1",
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      "version": "3.19.0",
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      "version": "3.20.0",
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      "version": "3.22.0",
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      "version": "3.23.0",
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      "version": "3.24.0",
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      "version": "3.25.0",
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      "version": "3.28.0",
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      "notes": "The View Record/Chart button in Oracle Health Messenger is now only displayed when a supported clinical app is installed on the device."
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      "version": "3.29.0",
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      "notes": "Patient-centered conversations can now be started from other iOS clinical applications, such as PowerChart Touch. Oracle Health Messenger now supports integration with Doximity. Initiating phone calls to other Oracle Health Messenger contacts on a personal mobile device will default to using Doximity as the dialer when it is installed."
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