Burner: Second Phone Number

• 1 Line Subscription (Monthly) — $4.99/month
• 1 Line Subscription (Monthly) — $6.99/month
• 1 Line Subscription (Monthly) — $9.99/month
• Standard 1 Line (Monthly) — $9.99/month
• Verified Subscription Monthly — $9.99/month
• 3 Line Subscription (Monthly) — $9.99/month
• 3 Line Subscription (Monthly) — $14.99/month
• 3 Credit Pack — $1.99
• 8 Credit Pack — $4.99

Last verified 30 Aug 2026

4.7 93555 ratings · App Store

1. 1/5Update-Terrible

   Update- This is terrible and I’m canceling my subscription. I do get text and voicemail notifications now. I can’t answer calls, I can’t make calls, text sometimes dont go through and you don’t know that until hours later when the people you are pet sitting for call panicked because they havent heard from you all day. I lose more business with this app than I would have thought possible. I found this app after not being able to get a Google Voice number. It’s ok. I have two pretty big issues though since I use this for my business. 1. There’s no text notifications. Sometimes client will text me for appointments and if I don’t constantly check the app, I might miss it. (I know because it’s happens twice now). I’ve had to set up an hourly alarm so that I remember to check for text messages. 2. When a call come through it does display as my business name which I BUT when you answer the call a message plays first “press 1 to continue, press 2 to disconnect.” Since I’m new to this, twice now I have assumed these to be spam calls and hung up. I haven’t been able to find any info on where it says this is supposed to happen. The worst part is I can’t even stop using it because I have the phone number on all of my business information. Another smaller issue I have is that besides a contact list and a message box, the app doesn’t really offer anything else. No help section or “contact us”, no FAQs. You just pay them and then you’re pretty much on your own. So…if I can find a way better way to communicate with my customers I’ll probably get rid of this even though it means discarding my business shirts and having to order new cards since both currently have this phone number on them.

   laurlaurrenee · 30 Aug 2026

2. 1/5Not working as of last version (5.4.11)

   Similar to other reviews, it used to work - albeit with hiccups - before the last update (5.4.11). After that, messages/conversations show empty when opened. That is, a tagline is visible for text messages or voice mail notifications on the Home Screen / conversation list. When opening any conversation, however, no text messages or voice mails are visible, rendering the paid number useless as no messages in the history can be read nor voice mails listened to. Even more unacceptable is that contacting support via email - the only option they seem to allow - has been ignored and unanswered. Will see if a negative review is as incentivizing to garner a response as it has proven to be in the case of other poor reviews here. Edit 1: 3 x 3 = ZERO: 3 weeks since this app’s support email was contacted and 3 days since review was posted. ZERO responses, app still not functional while being paid for. Edit 2: Thank you for the developer standard response to contact you by email. I had contacted you by email only to be told in effect that this is a bug that cannot be resolved other than by a new version of the app. No time line for when such a release may be planned. Also declined to provide access to an earlier version of the app without this bug or provide a refund for the months the app has been not functional. Zero stars review stands for zero resolution over more than a month.

   n3t5g · 30 Aug 2026

3. 1/5App fails to provide the services as described

   This app utterly fails at the main feature it’s supposed to do, namely, quickly burn numbers and give you a new one. For months, you could not burn a number then get a new one without having to contact their customer support. They seemed unconcerned about fixing this major issue and it will take you days, if at all, to resolve. Then, against my better judgement, I decided to subscribe for a “verified” number. They took my money but I have yet to be able to get a verified number. They have been giving me the run around and continually asking for personal information they do not need when they already have my main number associated with my subscription. Now, they are not even responding to follow ups, which leads me to assume they have no intention of providing the service I paid them for. Other more minor issues revolve around the hideous ui. Top of the list is quick access to the numbers assigned. Old ui loaded a little bit faster and you could easily see the numbers without additional taps. This ui, you have to pull up the list of conversations to see any number after the long app load. When you need quick access to provide a number this becomes annoying very quick. I do not recommend this app or this company in any way.

   FigaroDaCat · 30 Aug 2026

4. 1/5DO NOT TRUST!! Account Suspended without Warning or Explanation - LOSS OF BUSINESS CONTACTS & CONVO

   I’ve had the burner app. for a many years. I’ve always had a positive experience and up until my most recent experience I have been referring people to the app for a long time. Burner app gained enough of my trust to decide to use their app as a full time business line. That meant saving contacts through the app as well as keeping my conversations in the app trusting that they will be there when i need them. My burner number was actually the number on my business website as well and had gained popularity as a way for customers to reach me. Just a few days ago my I was updating my voicemail and my app crashed. Upon trying to log back in I was met with a message that my account was no longer active (mind you I have not cancelled any subscriptions nor missed payments etc). I didn’t freak out at first because in the years of trusting the app I simply reached out to support per the instructions to fix this clear error. They proceeded to tell me that my account was suspended and that I should cancel my subscription immediately but could not give a reason..simply that I need to contact the legal team. Mind you while dealing with this, my contacts for my clients are now not attainable, my messages of ongoing jobs and current/previous customers are unattainable and I had to scramble to find another platform to host a new business line and reconfigure my website around that new number. I have yet to hear back from legal, in doing online research this is something that happens without explanation and there is a 0% success rate of getting anything back. I plan on pushing back on this as hard as I need to.

   Austin313 · 31 Jul 2026

5. 1/5Thought it was gold

   I’ve used this app 3 or 4 times in the last five years for work purposes. To be honest my experience when I first started using the app was great. Through time the app has evolved, but I feel like it’s never improved much. My last experience was the worst. I tried using this app for a sales position. I got and part of the responsibilities was to find lead. I had to do a bunch of cold calling and on my first day I got locked out of the app. A window popped up and said that I had to wait 24 hours before calling out again. I waited 48 hours and 48 hours is a really long time in sales. I tried finding a customer service number but was not successful. I tried using the AI tool that was provided, but never got any help from that. I tried emailing through the AI Tool and I never got a response. I also tried setting up a call through the AI Tool and it said that I would be receiving a call within 1-6 hours but never did. I’m on day 4 I have yet to receive any communication. In the world that we live in (especially when you are providing a service), people relay on customer service and this is simply unacceptable. I’ve since moved on and canceled my subscription. I had to my carrier and activate another number (luckily my phone is set up for a dual SIM) and paid about three dollars more than what I was being charged. I haven’t had a problem since. UPDATE: I just received communication last night after waiting almost 8 business days (July 31 - Aug 12). Let’s see how they will help me going forward.

   YoureDoneSon · 30 Aug 2026

Privacy

Accessibility

No accessibility labels collected yet.