Bird — Ride Electric

• Free to download

Last verified 30 Sep 2026

• Free to download

Last verified 30 Sep 2026

4.9 1499522 ratings · App Store

1. 1/5Faulty system

   I would’ve given you guys five stars. I bought the Ride Pass that was $20 for ten FREE rides up to 30minutes each. Had an amazing time, but then the cracks started to come through. Dragging heavy ah scooter because it doesn’t tell you you’re out of the ride zone until you’re far into it. Not to mention, me and my cousin both bought the ride passes, the first few rides was fine, the scooter stops after 30 minutes. Well, someone from support said it is supposed to notify you but I was never notified, and they took $48 from me, when it was supposed to be paid for BY MY RIDE PASS THAT I BOUGHT. It’s very misleading how they advertise it, and even more upsetting their system is so faulty— one minute you have 7 rides left, not even thirty minutes later it goes to 3…smh. I never exceeded 300 allotted minuted i BOUGHT, yet they are so greedy they took my money anyways. On the phone they told me to email support and I would get a solution in 24-48 business hours— well I didn’t. They just all wanted to argue, and say it was my fault, but one of then even admitted to the system being faulty and the scooters are supposed to alert you, which they did NOT! After emailing its been over 52 hours and nobody has even helped me!! Very disappointed. Use the lime scooters instead, at least they don’t mislead and lie, nor are their scooters faulty and shut off randomly so you have to drag them to a parking spot.

   starlightbay · 30 Sep 2026

2. 1/5Horrible Operation Partner Functionality

   How is it possible after so many updates you still haven’t made looking at nests to plan a release of captured scooters better as an operation partner better? I can’t click on a nest without it opening up full screen and it not allowing me to minimise it back down to see the map. It doesn’t do this when going into a vehicle. However that functions, nests should too. It being stuck open and opening so fast prevents me from seeing the outline of the nest when I need to release captures. Who designed this? Fire them. I have to kill the app and reopen it and look at the map really close while it opens a nest to possibly see the outline where I can release. This happens on three different phones. FIX IT!!! Also, you need to fix requiring being so close to a scooter to report it as on private property or unretrievable. MANY apartments have gates that you cannot get past to get close enough to the scooter to do anything about it. I shouldn’t have to be that close to tell the system it is stuck where it cannot be reached. Also, why can I not see how many tasks I’ve completed? Want to know how this should work… go look at Lime Supply. You fixing your software would be awesome for so many of us who fight with it nonstop. Maybe make a way where we can actually report bugs? Please do better because you are impacting my ability to make money.

   elemental80 · 30 Sep 2026

3. 1/5Charger Help is NO help at all!!

   I became a charger less than a month ago. I don’t need the money but loved the idea and enjoyed it when the app worked. One morning (my 2nd week in) they had a network error as I was out dropping off Birds. The app would NOT allow you to release all your Birds! I followed all their app help instructions of what to do and went on my way. I located a $12 Bird on my way home and went to scan it. Due to their network error I was unable to scan the scooter. I opened a help ticket and took the bird with me. I charged it and waited to hear from them. Eventually they got to me and said that since I didn’t capture the bird I would not receive payment; to just go ahead and put the scooter outside. I also didn’t get paid for 1 of the birds that I released when the network error occurred. They assured me that I would but I still have yet to be paid. I have picture and documented everything. This past weekend (Dec 22) I went to release 7 birds and there were no nests. It was 5:45 AM. Again, another network error. Was told to release birds and document everything, that we’d be paid. I followed their instructions and I was only paid for 2 full birds and 1 partial. So, not paid for 4 birds! I’ve messaged the help section multiple times a get NO response! I’ve received a few cookie cutter messages that they haven’t forgotten about me; but I really don’t think they care! There is no number to call so if THEY have an error, you’re screwed out of all the work you do! Still waiting to hear back......

   mac0617 · 30 Sep 2026

4. 1/5Don’t work for this company

   I became a charger for this company and just completed my first release today. All was well, I released the Bird to the correct location, completed my task and went on my way. At 10 am I began receiving notification that my Bird was late to release. I went to check my tasks and nothing was there but I also noticed that my pay out was not listed either. I contacted support and was told that they did see the release completed so they “removed” it from my tasks (although it was never there). When I responded asking for my payout, I was asked to provide screenshots of my location on the Bird map, a screenshot of the error I received when releasing, and a picture of the location I was releasing. As it was now 6.5 hours since I released the Bird, it was impossible for me to provide this information. When I responded stating this information, I was essentially told “Too bad, so sad. Next time do all these things because you will have to request a pay out every time you release.” When I asked again for my payout, I given a link to an article in the FAQs as to the reason for my lack of payout due to faulty release, even though I was never told that there was actually an issue. By the time this was said and done, this company wasted more time and money creatively telling me no than it would have cost to just pay out the measly $3. I am throwing away my chargers and discouraging anyone I can from using or working for this company.

   Mrs.Ruffcorn · 30 Sep 2026

5. 1/5Seemed like fun, until I couldn’t end the ride

   Some friends and I decided to use the scooters while exploring some bars by the beach. We didn’t realize that there was a certain point the scooter would go up to. At that point we could end the rides because the app would say “it’s snoozing time” this was around 2:00am I believe maybe earlier. We thought if we tried to click end ride quickly before the screen changed to snoozing time we wouldn’t get charged. We kept trying to no avail until somehow the scooters ended up having the red light, to which we knew “okay it’s over we should be charged” I woke up the next morning to another $25 charge almost when I hadn’t been using the scooter. It totaled up to approx. $35, nonsense. My friend was even charged another $50 because of the same issue (not sure why I was charged less, maybe a glitch in the app) I politely asked for a refund because I should have used not more than $15 and they only credited me 12 and it went back into the app instead of my debt card... i don’t want to us this app anylongwr along with your scooter I want a full refund for the app issues I had to face and gas I had to use to drive back to the scooter to double check it was “off” which it seemed to be. Just be cautious using this app, they keep your card on auto refill and if the app malfunctions, they don’t seem to care On top of all this I also had issues with the “lock” options when pausing for a moment to wait for friends, the time would still run and cause me to end the ride (when I had no issues) and re start it for an extra dollar....

   nicoledearmas · 30 Sep 2026

4.8 291151 ratings · Google Play

1. 1/5

   Dead battery or broken, the app shows its good to go. It does not go.

   Liam Faulkner · 31 Jul 2026

2. 4/5

   crazy shoyld have helmets

   Patricia Frederiksen · 31 Jul 2026

3. 5/5

   great ride quite intuitive

   Andre Herbst · 31 Jul 2026

4. 3/5

   hard to stop ride charge at end of ride had to tunn blue tooth on and off so app would register helmet was clipped into bike so ride would end.

   Dean Linkletter · 31 Jul 2026

5. 1/5

   Scooters are often damaged and the app frequently tells you you're in a no parking zone on GPS despite being nowhere near the no parking area IRL. Use Lime instead.

   Cameron Greene · 31 Jul 2026

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