Quick verdict
- What it is
- Store information collected; independent summary not yet available.
- At a glance
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- Free to download
Categories and search queries
Official categories
- Medical
- Health & Fitness
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Free app | Yes | Free | — | Store published |
Screens
App Store
15 store screenshots
Pricing & paywalls
App Store
- Free
Ratings & reviews
App Store
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5/5Saved my life
I was feeling increasingly ill on Christmas Day 2020 & used this app for a consult with Dr. Andrea Franks. I believe I had about a 15-minute wait to speak with her. I liked that she was an internal medicine doctor but there were many other doctors listed. I felt so awful I could barely think straight but the app was still easy. Best money I ever spent. Dr. Franks was great, listened carefully, asked questions and then said, “I think you know what I’m going to say, you need to head for the hospital.” She talked to me about where I should go & how I should sit as far away from my husband as possible on the drive over. I was admitted to St. Joe’s North in Lutz an hour later with you guessed it, COVID-19. My case was caught in time because I listened to her and sought treatment. Four days later I was released & am healing slowly. You cannot be too careful with this virus. I believed I was doing an excellent job in distancing, hygiene, masking & avoided crowds, groups and parties. If you think you are ill, please use this app & get yourself the care you need. I cannot state strongly enough that the ease of getting immediate medical advice helped save my life.
Crestedcanine · 6 Aug 2026
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5/5Super convenient
I’ve used it several times and have had great experiences each time. I’m able to upload pics, add information. I can see which providers are available when I sign on and have a provider that I’ve used several times and it lets me pick which provider I want to use so there’s more continuity. I still go to my primary at times but I use Baycare anywhere most of time because of the convenience, and it is more immediate and I’m not having to make an appointment. I used it once while I was at work so I didn’t have to miss work to go see someone. Highly recommend it.
Maddoggbooks · 6 Aug 2026
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5/5Wait!
This is my first virtual physician experience. Some advice- just wait in line. I agreed a couple of times to get a provider that could “see me sooner”. Each time you have to complete the symptoms, current location, current medications.... and you are just put back in queue with a provider having the same number of patients waiting. For the IT guys- put a radio button in for current location is same as home address! Ugh! Or better yet, don’t make us retype everything to get in line for a different provider! The physician was great! And it was easy to use.
FloridaGirl01 · 6 Aug 2026
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1/5Ronald Green
Worst mistake! Don’t use this service! I spent $45 to talk to talk to a physician about a developing sinus I He literally spent 3 min with me, rattle off some over the counter meds that I didn’t even get a chance to right down. I asked about antibiotics, although it’s been few years I’ve had a sinus infection before, and he said it was necessary. He ended the session before I could get him to repeat the OTC he recommended and had the nerve to say “patient was upset”. It’s a Saturday and my doctors office is closed and couldn’t get an appointment on Friday and I’m sick! $45 for less than 5 minutes is a pretty good scam you running. So unless a real doctor wants to contact me ASAP and prescribe what I need I will continue the negative comments by word of mouth and through social media that this service is a rip off and is taking advantage of people that are sick! I would give a 0 but that’s not an option.
msmb1963 · 6 Aug 2026
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1/5Scam!
Think twice before you use this app! I have been fighting a pretty bad cold for 2 weeks. My sister (a nurse) recommended I try Baycare. Setup was easy and I was talking to a doctor in under 20 minutes. So far so good... I met with Dr. Ljubomir Ilic. He took a personal call while on the line w me which was a little weird but fine this stuff happens. He seemed to think my issue was a pretty cut and dry case of the cold. He prescribed two different types of inhalers and said he’d send the script to my pharmacy (already provided in the app). This was at 9am. When I told my sister about the inhalers she said she thought that was a weird choice for a cold (especially since I have no nasal congestion, just a sore throat), but again said that it was probably fine. Well an hour later (10am) I head to my pharmacy and they say they have not received the script from the app/ doctor even though I was sent a receipt in app (with the right medicine and right pharmacy listed). The pharmacy says I should call back in a bit. Now it’s 2pm and the pharmacy still hasn’t received the script and I am out $60 from the app (what I paid for the appt). Worst part is Baycare customer service only operates limited hours during the week and today is Saturday. So I can’t even call to figure out what happened until Monday. And the app won’t let me re-review my experience - after I saw the doctor it forced me to pick a rating of him and the experience before I could move on .... this is total crap design given that the experience isn’t complete until I get the medicine prescribed. Honestly this feels like a huge scam. I won’t be using this app again and I’ll make sure others know the experience I had.
Syd RR · 6 Aug 2026
Privacy & accessibility
App Store
Privacy
- Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
- Data Linked to You — App Functionality — Contact Info — Name Developer declared
- Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
- Data Linked to You — App Functionality — Contact Info — Physical Address Developer declared
- Data Linked to You — App Functionality — Financial Info — Payment Info Developer declared
- Data Linked to You — App Functionality — Identifiers — User ID Developer declared
- Data Linked to You — App Functionality — User Content — Audio Data Developer declared
- Data Linked to You — App Functionality — User Content — Emails or Text Messages Developer declared
- Data Linked to You — App Functionality — User Content — Photos or Videos Developer declared
- Data Linked to You — Product Personalization — Health & Fitness — Health Developer declared
- Data Linked to You — Contact Info Developer declared
- Data Linked to You — Financial Info Developer declared
- Data Linked to You — Health & Fitness Developer declared
- Data Linked to You — Identifiers Developer declared
- Data Linked to You — User Content Developer declared
- Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
- Data Not Linked to You — Diagnostics Developer declared
- Data Not Linked to You — Location Developer declared
Accessibility
No accessibility labels collected yet.
Versions
App Store
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10.2.112
We continue to improve the patient experience with these new features: • Patients that have been in a provider’s waiting room for an extended time are now given the option of transferring to a more available provider. This feature will automatically reach out to providers that might be able to see the patient sooner • With this release, you can now edit your account information at any time in “My Account”. This includes name, date of birth, gender, address, email and phone number. Additionally, you can now edit your payment information via “Settings” • When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile
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10.3.303
We continue to improve the patient experience with these new features: • Patients that have been in a provider’s waiting room for an extended time are now given the option of transferring to a more available provider. This feature will automatically reach out to providers that might be able to see the patient sooner • With this release, you can now edit your account information at any time in “My Account”. This includes name, date of birth, gender, address, email and phone number. Additionally, you can now edit your payment information via “Settings” • When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile
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10.4.106
We continue to improve the patient experience with these new features: • Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.
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11.0.003
We continue to improve the patient experience with these new features: • We have enhanced the service browsing experience to make finding services easier • We have added a feature for our providers, staff & administrators that allows them to invite guests to your scheduled visits • You can now start a visit straight from the text message appointment reminder • Patients using the consumer mobile app will now be able to change their password via My Account
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11.1.206
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
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11.1.318
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
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11.2.016
We continue to improve the patient experience with these new features: • Patients requesting an on-demand visit on the web platform or consumer mobile app will be able to choose to have a phone visit
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11.3.105
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
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11.4.106
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
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11.4.301
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
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11.5.700
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
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12.0.1603
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
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12.0.1906
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
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12.0.627
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
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12.10.006
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
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12.16.106
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
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12.19.103
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
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12.20.003
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
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12.21.003
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
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12.21.006
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
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12.22.100
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
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12.22.300
Performance enhancements to increase reliability and speed
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12.22.400
Performance enhancements to increase reliability and speed
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12.23.000
· 22 Jun 2026
Performance enhancements to increase reliability and speed
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12.6.006
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
Alternatives
- AdventHealth — Same category + similar ratings
- Florida Blue — Same category + similar ratings
Availability by market
- US
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 6 Aug 2026
- Sources
- App Store
- Independent summary has not been published yet.