AustralianETA

Shown for US

• Free

Last verified 6 Sep 2026

Shown for US

• Free to download

Last verified 30 Aug 2026

Shown for US

4.8 83599 ratings · App Store

1. 5/5Great app and fast response

   Writing a review because I want to give proper credit to a great app to apply for AUS visa. I finished my application within 5 minutes. Also got approved within 5 -10 min. When scanning the passport, I opened it flat to the page where my photo and info is and placed my phone on the center of the page. It vibrated and picked up the chip right away so I let it do it’s thing, which allowed me to go to the next step. Make sure you take your photo with a blank wall behind you so it doesn’t pick up other images. The selfie was easy enough and got accepted; even though you don’t see what your selfie looks like, it doesn’t matter because it takes the photo from your passport anyway once I completed the whole process. It’s really easy. Sorry for those who struggled or have issues. I don’t believe this is the app’s error.

   Pinkluver28 · 6 Sep 2026

2. 5/5USA residents

   App worked well for us. Not sure what our selfie pictures look like (no way to review) but our ETAs were granted within minutes of applying. We found 2 passport apps on the Apple app site where you can practice taking a photo of your passport data page and practice reading the chip on the back page of the passport. Wish they had added practice taking the selfie getting it set within the oval before it takes the picture automatically. It appears that many of the one star reviews are from countries other than the USA. Hope Australia can fix whatever the problem is. I think an online option would help those that don’t have technology skills using an app on a mobile phone.

   USA Residents · 6 Sep 2026

3. 2/5Sort of works

   1) The video instructions for US passport chip reading are incorrect. My family has a mix of the old/new style passports, and they all scanned on the front or inside cover, not the info page. 2) Reading the chip is super glitchy. It worked instantly on the 3rd try for each passport… so I think it’s a glitch rather than trying to get the chip read correctly. 3) How to handle minors is a mess, and there are zero instructions or resources available on what to do. There are no options to adjust it to a minor, so you have to fill it out as if they are an adult. And good look trying to get a small child to do the photo thing correctly. It took multiple tries with a 3 yr old, Im pretty sure it would be impossible with a kid younger than that. Overall, this process took an hour to submit 4 visas for my family, with a lot of glitches. The old online process took about 10 min, so I would definitely say the app is a big step backwards. But we got our visas in the end, so it works.

   Elspethyyy · 6 Sep 2026

4. 1/5Not a scam, but a bureaucratic scheme

   I have tried for multiple hours on over 6 different devices to apply for an ETA, which is supposedly an easy and quick process. The scanner is broken, and I keep getting the same message over and over again that my passport details are unverfiable. There is no resource outside of the app to get your ETA, and if you are having app issues, theres no way to get quick help (or any help at all). I leave for Australia in 2 weeks to visit family I haven’t seen in years, and currently am stuck with no way to get entry into Australia and nobody who will help. The other visa options are so much more money and take much longer to process. This is not user error- I have scanned my passport successfully with other apps. Whats the deal? Why not provide an actually useful resource? Why not assist people? These reviews must all be fake, or it might just work for some people, but either way there is something weird going on with this app. If you are considering traveling to Australia, do NOT rely on this service.

   CARLY SLAY JEPSEN · 6 Sep 2026

5. 1/5Won’t work for kids!!! No help available and no alternative!!!

   We might have to cancel our trip to Australia and lose thousands of dollars! Everything worked fine until it came time to take my 11 year old daughter’s photo. Then, no matter what we did, it would say “poor image quality.” We did everything suggested in the instructions and video. We tried the “contact us” option, but all they did was repeat the same instructions on taking photos (well-lit room, plain white background, etc) and said if it didn’t work, try applying for a different visa, the cheapest of which was about $150 and takes a month to process when we’re supposed to leave sooner. This has been a nightmare. We’ve tried applying on three different phones to see if it was a phone issue…no luck. The biggest problem is that there is absolutely no alternative. The last time we went to Australia, you could type in your info via website and it worked just fine, but Australia got rid of the web ETA option.

   apps227 · 6 Sep 2026

Shown for US

4.8 49930 ratings · Google Play

1. 5/5

   so slick and easy!

   Jen Sandstrom · 31 Jul 2026

2. 5/5

   easy to use!

   Doug McCann · 31 Jul 2026

3. 1/5

   why compatible !? so special new type app !!?? how to resolve !?@@

   cx.大衛 · 31 Jul 2026

4. 5/5

   Easy enough application,just ensure you have all the information ready they ask for.

   Frank Vincent · 31 Jul 2026

5. 5/5

   Easy interface

   Amy Chan · 31 Jul 2026

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• 1.22.1 · 19 Jul 2026