AskRail

Name: AskRail
Rating: 4.1 (37 reviews)
Author: Association of American Railroads

by Association of American Railroads

iPhone · iPad

Active Last checked 5 Aug 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Reference
Books

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

App Store

20 store screenshots

Pricing & paywalls

App Store

Shown for US

Free

Last verified 5 Aug 2026

Ratings & reviews

App Store

Shown for US

4.1 37 ratings · App Store

1/5Slow or non existent response
I requested access months ago. Full time first responder and filled out all the fields correctly. I haven’t heard anything back.

Ghjklpoiuy · 5 Aug 2026
1/5No Data
Nothing is listed under contact numbers and even when typing in the demo car RAIX1102, I get no results. iPhone XR MT3T2LL/A iOS 13.3.1

2126500 · 5 Aug 2026
4/5Great Resource & Information, Needs Landscape View
This app is an absolutely great resource and an absolute for any public safety organization with railway transport systems within their response area. However, I do wish the developers would allow the app to function in Landscape mode. Other apps used in responses function in Landscape, but when opening this one I have to remove my device from its mount and flip it vertically while using the app. This becomes a pain when having to switch back and forth between different apps. Given this feature being unavailable I gave a 4 Star review.

Soul Thief · 5 Aug 2026
5/5Derailment
We had a derailment in the middle of our city. This app allowed us to find out what we had leaking and what other materials we had on the train. Worked great, an absolute must for responders that have a rail in their response area.

Capt Piz · 5 Aug 2026
1/5Extremely Disappointing
As a First Responder, I am very disappointed that the app is now barring me from using it. The app is designed to work only on the latest iOS which my iPhone will not handle. Since I do not have $1000 for a new iPhone that will run the latest iOS, I will be erasing this app. I feel this requirement borders on financial discrimination by allowing only those with new, expensive phones to access potentially lifesaving information.

Arcanum1 · 5 Aug 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — Analytics — Contact Info — Email Address Developer declared
Data Linked to You — Analytics — Contact Info — Name Developer declared
Data Linked to You — Analytics — Contact Info — Other User Contact Info Developer declared
Data Linked to You — Analytics — Contact Info — Phone Number Developer declared
Data Linked to You — Analytics — Contact Info — Physical Address Developer declared
Data Linked to You — Analytics — Diagnostics — Crash Data Developer declared
Data Linked to You — Analytics — Diagnostics — Performance Data Developer declared
Data Linked to You — Analytics — Identifiers — User ID Developer declared
Data Linked to You — Analytics — Location — Coarse Location Developer declared
Data Linked to You — Analytics — Location — Precise Location Developer declared
Data Linked to You — Analytics — Search History Developer declared
Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Contact Info — Name Developer declared
Data Linked to You — App Functionality — Contact Info — Other User Contact Info Developer declared
Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
Data Linked to You — App Functionality — Contact Info — Physical Address Developer declared
Data Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — App Functionality — Location — Coarse Location Developer declared
Data Linked to You — App Functionality — Location — Precise Location Developer declared
Data Linked to You — App Functionality — Search History Developer declared
Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Diagnostics Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Location Developer declared
Data Linked to You — Search History Developer declared
Data Linked to You — Usage Data Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store

3.0
This release features additional hazardous material information for the initial response of a rail incident, including packing group, technical name, locomotive fuel tank capacity, as well as placard and rail car images.
3.0.1
This release features additional hazardous material information for the initial response of a rail incident, including packing group, technical name, locomotive fuel tank capacity, as well as placard and rail car images, along with some minor bug fixes.
4.0.24
- Minor Bug Fixes
4.0.3
•Location-based mapping feature with isolation zone display and relevant points of interest such as schools and medical facilities •Isolation zone calculator that leverages Emergency Response Guidebook data •Bug fixes
4.0.35
- Placard Reference - Device Management - Small Bug Fixes
4.0.39
- Bug fixes
4.1.0
- Plume Modeling - Address Search - Snap to Container Consist Search
4.1.2
- Plume Modeling - Location Search - Snap To Container Consist Search
4.1.6
- Support for latest Operating System version - Added links to training videos in “About” section
4.2.0
-Expanded the Railroad Contact Info screen to include all available railroad contact phone numbers instead of just the Class I contacts -Added traction motor type details, AC or DC, to Car Lookup and train views.
5.0.0
Security and Framework Updates
5.1.0
-PHMSA ERG 2020 updates integrated -Materials with potential to polymerize highlighted in ERG -Support Contact information on key screens, including registration, about, and profile -Internal logic updates for information displayed -Fixes for iOS 14 releases
6.0.1
- Major framework and security updates - Stability improvements - New banner indicating when no consist is available
6.1.0
· You can now export the View Train data as a CSV file · Manage your devices easier using the new Device Name field on the Registration page · Distinguish devices by Device Name when using the Manage Devices page · Experience easier device management with Device Name and Status fields on the Manage Devices page · A banner will display for UP train data describing the order of equipment · French users will experience a more accurate translation on all pages · Class I hazardous materials are now also available in the hazardous materials sections
6.2.1
Rail Mile Posts and Rail Crossings are now displayed on the isolation zone map for easier access to incidents involving rail. You can now sort your devices and easily identify the current device. The access type is accurately displayed on the profile page. Improved registration process.
6.2.2
This release will include the most recent updates to the 2020 PHMSA Isolation Zone data. Updates were also made to the End User License Agreement.
6.4.0
This release includes minor bug fixes and enhancements. Emergency Communication Centers can now use the AskRail app under their own category.
6.4.1
This release includes minor bug fixes and security enhancements. AskRail continues to support Emergency Communication Centers.
6.4.2
This release allows first responders to designate their searches as training, includes minor bug fixes, and updates to the SERTC training consist. AskRail continues to support Emergency Communication Centers.
6.4.3
This release includes minor bug fixes and enhanced error messages. AskRail continues to support Emergency Communication Centers.
6.4.4
ERG guides and isolation zones are based on 2024 PHMSA published data.
6.4.5
Minor bug fixes.
7.0.0
AskRail 7.0.0 is now available for approved users! What's New? 1. Enable push notifications to ensure you are notified when action is required 2. Users can now manage their devices when adding a new device that exceeds their device limit 3. Minor bug fixes
7.2.0
A pop-up message is displayed when there is a new version of the app available. A pop-up message is displayed upon email verification for a revoked user. Option available for users to export files as CSV or PDF.
7.4.0 · 15 Jul 2026
Descriptions displayed for car statuses Additional information provided for cars when available Enhancements to file exports 2 additional filters added

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Availability by market

No LIVE observation for GB yet.

Data quality & evidence

Page completeness: Live store listing
Last verified: 5 Aug 2026
Sources: App Store

Independent summary has not been published yet.

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          "rating": 1,
          "title": "Slow or non existent response",
          "body": "I requested access months ago. Full time first responder and filled out all the fields correctly. I haven’t heard anything back.",
          "author": "Ghjklpoiuy",
          "date": "5 Aug 2026"
        },
        {
          "rating": 1,
          "title": "No Data",
          "body": "Nothing is listed under contact numbers and even when typing in the demo car RAIX1102, I get no results. iPhone XR MT3T2LL/A iOS 13.3.1",
          "author": "2126500",
          "date": "5 Aug 2026"
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          "rating": 4,
          "title": "Great Resource & Information, Needs Landscape View",
          "body": "This app is an absolutely great resource and an absolute for any public safety organization with railway transport systems within their response area. However, I do wish the developers would allow the app to function in Landscape mode. Other apps used in responses function in Landscape, but when opening this one I have to remove my device from its mount and flip it vertically while using the app. This becomes a pain when having to switch back and forth between different apps. Given this feature being unavailable I gave a 4 Star review.",
          "author": "Soul Thief",
          "date": "5 Aug 2026"
        },
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          "title": "Derailment",
          "body": "We had a derailment in the middle of our city. This app allowed us to find out what we had leaking and what other materials we had on the train. Worked great, an absolute must for responders that have a rail in their response area.",
          "author": "Capt Piz",
          "date": "5 Aug 2026"
        },
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          "title": "Extremely Disappointing",
          "body": "As a First Responder, I am very disappointed that the app is now barring me from using it. The app is designed to work only on the latest iOS which my iPhone will not handle. Since I do not have $1000 for a new iPhone that will run the latest iOS, I will be erasing this app. I feel this requirement borders on financial discrimination by allowing only those with new, expensive phones to access potentially lifesaving information.",
          "author": "Arcanum1",
          "date": "5 Aug 2026"
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          "title": "Data Linked to You",
          "detail": "Usage Data",
          "source": "Developer declared"
        }
      ],
      "accessibility": []
    }
  ],
  "changes": [
    {
      "store": "apple",
      "version": "3.0",
      "released_at": null,
      "notes": "This release features additional hazardous material information for the initial response of a rail incident, including packing group, technical name, locomotive fuel tank capacity, as well as placard and rail car images."
    },
    {
      "store": "apple",
      "version": "3.0.1",
      "released_at": null,
      "notes": "This release features additional hazardous material information for the initial response of a rail incident, including packing group, technical name, locomotive fuel tank capacity, as well as placard and rail car images, along with some minor bug fixes."
    },
    {
      "store": "apple",
      "version": "4.0.24",
      "released_at": null,
      "notes": "- Minor Bug Fixes"
    },
    {
      "store": "apple",
      "version": "4.0.3",
      "released_at": null,
      "notes": "•Location-based mapping feature with isolation zone display and relevant points of interest such as schools and medical facilities •Isolation zone calculator that leverages Emergency Response Guidebook data •Bug fixes"
    },
    {
      "store": "apple",
      "version": "4.0.35",
      "released_at": null,
      "notes": "- Placard Reference - Device Management - Small Bug Fixes"
    },
    {
      "store": "apple",
      "version": "4.0.39",
      "released_at": null,
      "notes": "- Bug fixes"
    },
    {
      "store": "apple",
      "version": "4.1.0",
      "released_at": null,
      "notes": "- Plume Modeling - Address Search - Snap to Container Consist Search"
    },
    {
      "store": "apple",
      "version": "4.1.2",
      "released_at": null,
      "notes": "- Plume Modeling - Location Search - Snap To Container Consist Search"
    },
    {
      "store": "apple",
      "version": "4.1.6",
      "released_at": null,
      "notes": "- Support for latest Operating System version - Added links to training videos in “About” section"
    },
    {
      "store": "apple",
      "version": "4.2.0",
      "released_at": null,
      "notes": "-Expanded the Railroad Contact Info screen to include all available railroad contact phone numbers instead of just the Class I contacts -Added traction motor type details, AC or DC, to Car Lookup and train views."
    },
    {
      "store": "apple",
      "version": "5.0.0",
      "released_at": null,
      "notes": "Security and Framework Updates"
    },
    {
      "store": "apple",
      "version": "5.1.0",
      "released_at": null,
      "notes": "-PHMSA ERG 2020 updates integrated -Materials with potential to polymerize highlighted in ERG -Support Contact information on key screens, including registration, about, and profile -Internal logic updates for information displayed -Fixes for iOS 14 releases"
    },
    {
      "store": "apple",
      "version": "6.0.1",
      "released_at": null,
      "notes": "- Major framework and security updates - Stability improvements - New banner indicating when no consist is available"
    },
    {
      "store": "apple",
      "version": "6.1.0",
      "released_at": null,
      "notes": "· You can now export the View Train data as a CSV file · Manage your devices easier using the new Device Name field on the Registration page · Distinguish devices by Device Name when using the Manage Devices page · Experience easier device management with Device Name and Status fields on the Manage Devices page · A banner will display for UP train data describing the order of equipment · French users will experience a more accurate translation on all pages · Class I hazardous materials are now also available in the hazardous materials sections"
    },
    {
      "store": "apple",
      "version": "6.2.1",
      "released_at": null,
      "notes": "Rail Mile Posts and Rail Crossings are now displayed on the isolation zone map for easier access to incidents involving rail. You can now sort your devices and easily identify the current device. The access type is accurately displayed on the profile page. Improved registration process."
    },
    {
      "store": "apple",
      "version": "6.2.2",
      "released_at": null,
      "notes": "This release will include the most recent updates to the 2020 PHMSA Isolation Zone data. Updates were also made to the End User License Agreement."
    },
    {
      "store": "apple",
      "version": "6.4.0",
      "released_at": null,
      "notes": "This release includes minor bug fixes and enhancements. Emergency Communication Centers can now use the AskRail app under their own category."
    },
    {
      "store": "apple",
      "version": "6.4.1",
      "released_at": null,
      "notes": "This release includes minor bug fixes and security enhancements. AskRail continues to support Emergency Communication Centers."
    },
    {
      "store": "apple",
      "version": "6.4.2",
      "released_at": null,
      "notes": "This release allows first responders to designate their searches as training, includes minor bug fixes, and updates to the SERTC training consist. AskRail continues to support Emergency Communication Centers."
    },
    {
      "store": "apple",
      "version": "6.4.3",
      "released_at": null,
      "notes": "This release includes minor bug fixes and enhanced error messages. AskRail continues to support Emergency Communication Centers."
    }
  ],
  "alternatives": [],
  "evidence_summary": {
    "index_state": "S1",
    "evidence_level": 1,
    "level_label": "Live store listing",
    "indexable": true,
    "last_verified_at": "2026-08-05",
    "unknown_fields": [
      "Independent summary has not been published yet."
    ],
    "sources": [
      "App Store"
    ]
  },
  "availability_markets": {
    "live": [
      "us"
    ],
    "selected": "gb",
    "note": "No LIVE observation for GB yet."
  },
  "feature_events": {
    "events": []
  },
  "features_slice": {
    "plans": [
      {
        "code": "free",
        "label": "Free",
        "kind": "free",
        "status": "inferred",
        "prices": [],
        "trial": null
      }
    ],
    "features": [],
    "unknown_features": [],
    "data_cutoff": "5 Aug 2026"
  }
}