AskFirst (formerly Ask NHS)

Name: AskFirst (formerly Ask NHS)
Rating: 4.4 (64 reviews)
Author: Sense.ly Corporation

by Sense.ly Corporation

iPhone · iPad

Active Last checked 6 Aug 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Medical
Health & Fitness

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

App Store

6 store screenshots

Pricing & paywalls

App Store

Free

Last verified 6 Aug 2026

Ratings & reviews

App Store

4.4 64 ratings · App Store

1/5Symptom checker buggy and unusable
Symptom checker questionnaire only returned blank questions after the first question

trojmor · 6 Aug 2026
5/5Great!
This version is much more stable than the last, everything works out fine besides 1)the opening speed is quite slow 2)still doesn't remember user name and password 3)looking forward to Olivia become smarter after trained with more real conversation! ps. Definitely should have a more explanatory version update note~

Ricky199368 · 6 Aug 2026
1/5Will not accept my zip code
Poor

Windie1951 · 6 Aug 2026
1/5It’s a joke
It won’t let me create a account and no help information

Sweetsally1969 · 6 Aug 2026
1/5No ZIP Code Entry
App will not take a postal or ZIP code. So can’t even get past first screen.

dslyoga · 6 Aug 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — Analytics — Contact Info — Other User Contact Info Developer declared
Data Linked to You — Analytics — Diagnostics — Performance Data Developer declared
Data Linked to You — Analytics — Health & Fitness — Health Developer declared
Data Linked to You — Analytics — Sensitive Info Developer declared
Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Contact Info — Name Developer declared
Data Linked to You — App Functionality — Contact Info — Other User Contact Info Developer declared
Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
Data Linked to You — App Functionality — Health & Fitness — Health Developer declared
Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — App Functionality — Sensitive Info Developer declared
Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — User Content — Audio Data Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Diagnostics Developer declared
Data Linked to You — Health & Fitness Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Sensitive Info Developer declared
Data Linked to You — Usage Data Developer declared
Data Linked to You — User Content Developer declared
Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
Data Not Linked to You — App Functionality — Location — Precise Location Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Not Linked to You — Location Developer declared

Show more Show less

Accessibility

No accessibility labels collected yet.

Versions

App Store

3.10
- Ask NHS is now AskFirst. Access your GP and NHS services anytime. You'll still be able to use the same features and more. - Try the new avatars inside the app.
3.11.1
- Ask NHS is now AskFirst. Access your GP and NHS services anytime. You'll still be able to use the same features and more. - Improvements to the app.
3.11.2
- Ask NHS is now AskFirst. Access your GP and NHS services anytime. You'll still be able to use the same features and more. - Improvements to the app.
3.11.3
- Ask NHS is now AskFirst. Access your GP and NHS services anytime. You'll still be able to use the same features and more. - Improvements to the app and important bugfixes.
3.12
- Ask NHS is now AskFirst. Access your GP and NHS services anytime. You'll still be able to use the same features and more. - Improvements to the app.
3.12.2
Enhancements to password security, 8 character minimum, and prevent the use of frequently used passwords.
3.13
HealthKit integration, Google Fit integration, Added ability to remove the account.
3.13.1
Correct missing translation text
3.13.4
iOS 16 support
3.13.5
Fix for NHS login
3.14.1
Bug fixes
3.14.2
Bug fix
3.2.6
- Important bugfixes. - New: you can speak to Molly using your voice. - We've made it faster to complete the symptom checker. - Signup and login have a new look.
3.2.7
- Important bugfixes. - New: you can speak to Molly using your voice. - We've made it faster to complete the symptom checker. - Signup and login have a new look.
3.5.1
- We've made it easier to interact with Olivia with your voice. - 16 and 17 year old users can now use the Symptom Checker. - The app is faster and more stable.
3.6
- We've improved the app performance and fixed some bugs to make your experience better. - Navigation inside the app has been redesigned - just tap on Olivia to see the navigation menu.
3.7
- Usability improvements to make it easier and faster to use the Symptom Checker.
3.7.2
- We've improved the iPad experience and made other updates to the app. - Ask NHS has a Coronavirus (COVID-19) screening at the beginning of the Symptom Checker.
3.7.3
- Video visits in Ask NHS are now available in some GP practices. See your GP practice website or ask for more detail. - Ask NHS has a Coronavirus (COVID-19) screening at the beginning of the Symptom Checker.
3.7.4
- Updates to improve the conversation experience.
3.8.3
- Parents or guardians of users under 16 years old can now create an account on Ask NHS. Note: Accounts for children aged 13 to 16 should be created with their consent (where the child has capacity to give it). - When reminders for video visits are sent, they now include a sound. - In the settings menu, you can contact our support team for issues or feedback.
3.9.1
- You can now use your NHS Login Account if your GP Practice is in the Ask NHS coverage area. Choose "Sign In" to get started. - It's easier to control avatar speaking and navigation. - Our app is now faster to use.
3.9.4
- Improvements to the app and fixes to some issues.
4.0.0
Ask First is now powered by Sensely part of Mediktor
4.0.1 · 23 Jan 2026
Session data stored securely

Show more Show less

Alternatives

Doctor Care Anywhere — Same category + similar ratings
SymptomMD — Same category + similar ratings
mymediktor - Symptom Checker — Same category + similar ratings
Everyone Active — Same category + similar ratings
Ada - your health portal — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 6 Aug 2026
Sources: App Store

Independent summary has not been published yet.

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare AskFirst (formerly Ask NHS) with Doctor Care Anywhere.

View JSON

GET /api/v3/apps/1222121280

{
  "app_id": 1222121280,
  "canonical_url": "https://appcorpus.com/apps/askfirst-formerly-ask-nhs-1222121280",
  "identity": {
    "name": "AskFirst (formerly Ask NHS)",
    "slug": "askfirst-formerly-ask-nhs",
    "developer": {
      "name": "Sense.ly Corporation",
      "url": "https://appcorpus.com/developers/sense-ly-corporation-developer_9348328d8ce7c63426e5d4a8a10e1489"
    },
    "icon_url": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/e4/15/a6/e415a61d-5a24-c89b-12b1-9fb272bad882/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/512x512bb.jpg",
    "stores": [
      "apple"
    ],
    "platforms": [
      "iphone",
      "ipad"
    ],
    "status": {
      "state": "active",
      "label": "Active",
      "last_checked": "2026-08-06",
      "last_checked_label": "6 Aug 2026",
      "banner": null,
      "region_note": null
    }
  },
  "listings": [
    {
      "store": "apple",
      "status": "ACTIVE",
      "url": "https://apps.apple.com/us/app/askfirst-formerly-ask-nhs/id1222121280?uo=4",
      "rating": 4.4,
      "rating_count": 64,
      "formatted_price": "Free",
      "is_free": true,
      "has_iap": false,
      "has_subscription": false,
      "version": "4.0.1",
      "updated": "2026-01-23",
      "currency": "USD"
    }
  ],
  "summary": {
    "one_liner": null,
    "summary": null,
    "best_for": [],
    "not_for": [],
    "status": "fallback",
    "at_a_glance": [
      "Free to download"
    ]
  },
  "categories": {
    "official": [
      "Medical",
      "Health & Fitness"
    ],
    "appcorpus": [
      {
        "category_id": "medical",
        "label": "Medical",
        "url": "https://appcorpus.com/categories/medical"
      },
      {
        "category_id": "health-fitness",
        "label": "Health & fitness",
        "url": "https://appcorpus.com/categories/health-fitness"
      }
    ]
  },
  "use_cases": [],
  "features": [
    {
      "capability_id": "free_app",
      "label": "Free app",
      "availability": "yes",
      "access_level": "free",
      "scope": null,
      "evidence": "Store published"
    }
  ],
  "pricing": [
    {
      "store": "apple",
      "formatted_price": "Free",
      "is_free": true,
      "has_iap": false,
      "has_subscription": false,
      "currency": "USD",
      "market": "us",
      "last_verified": "2026-08-06",
      "rows": [
        "Free"
      ]
    }
  ],
  "screens": [
    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/78/8f/2b/788f2b45-8ed1-779e-ae97-5a41169965c1/ipad_screenshot__U00281_U0029.png/1600x1600bb.jpg",
      "store": "apple",
      "platform": "ipad",
      "alt": "AskFirst (formerly Ask NHS) ipad screenshot 1"
    },
    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/78/8f/2b/788f2b45-8ed1-779e-ae97-5a41169965c1/ipad_screenshot__U00281_U0029.png/360x480bb.jpg",
      "store": "apple",
      "platform": "ipad",
      "alt": "AskFirst (formerly Ask NHS) ipad screenshot 2"
    },
    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/a3/43/d9/a343d9a8-98fc-b6f5-db31-8dc23e4dc52f/ios_1.png/1284x1600bb.jpg",
      "store": "apple",
      "platform": "iphone",
      "alt": "AskFirst (formerly Ask NHS) iphone screenshot 3"
    },
    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/78/09/65/78096563-f77c-4b46-647f-6ec8d6575a0c/ios_2.png/1284x1600bb.jpg",
      "store": "apple",
      "platform": "iphone",
      "alt": "AskFirst (formerly Ask NHS) iphone screenshot 4"
    },
    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e1/ee/13/e1ee13f1-78be-0e35-74ed-d07f64d1838e/ios_3.png/1284x1600bb.jpg",
      "store": "apple",
      "platform": "iphone",
      "alt": "AskFirst (formerly Ask NHS) iphone screenshot 5"
    },
    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/53/c8/e4/53c8e4aa-e8eb-089f-a844-85b28a72ea7f/ios_4.png/1284x1600bb.jpg",
      "store": "apple",
      "platform": "iphone",
      "alt": "AskFirst (formerly Ask NHS) iphone screenshot 6"
    }
  ],
  "ratings": [
    {
      "store": "apple",
      "average": 4.4,
      "count": 64,
      "market": "us",
      "observed_at": "2026-08-06",
      "reviews": [
        {
          "rating": 1,
          "title": "Symptom checker buggy and unusable",
          "body": "Symptom checker questionnaire only returned blank questions after the first question",
          "author": "trojmor",
          "date": "6 Aug 2026"
        },
        {
          "rating": 5,
          "title": "Great!",
          "body": "This version is much more stable than the last, everything works out fine besides 1)the opening speed is quite slow 2)still doesn't remember user name and password 3)looking forward to Olivia become smarter after trained with more real conversation! ps. Definitely should have a more explanatory version update note~",
          "author": "Ricky199368",
          "date": "6 Aug 2026"
        },
        {
          "rating": 1,
          "title": "Will not accept my zip code",
          "body": "Poor",
          "author": "Windie1951",
          "date": "6 Aug 2026"
        },
        {
          "rating": 1,
          "title": "It’s a joke",
          "body": "It won’t let me create a account and no help information",
          "author": "Sweetsally1969",
          "date": "6 Aug 2026"
        },
        {
          "rating": 1,
          "title": "No ZIP Code Entry",
          "body": "App will not take a postal or ZIP code. So can’t even get past first screen.",
          "author": "dslyoga",
          "date": "6 Aug 2026"
        }
      ]
    }
  ],
  "privacy": [
    {
      "store": "apple",
      "declarations": [
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Contact Info — Other User Contact Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Diagnostics — Performance Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Health & Fitness — Health",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Sensitive Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Usage Data — Product Interaction",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Contact Info — Email Address",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Contact Info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Contact Info — Other User Contact Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Contact Info — Phone Number",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Health & Fitness — Health",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Identifiers — Device ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Identifiers — User ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Sensitive Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Usage Data — Product Interaction",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — User Content — Audio Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Contact Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Diagnostics",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Health & Fitness",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Identifiers",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Sensitive Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Usage Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "User Content",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Diagnostics — Crash Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Location — Precise Location",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Diagnostics",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Location",
          "source": "Developer declared"
        }
      ],
      "accessibility": []
    }
  ],
  "changes": [
    {
      "store": "apple",
      "version": "3.10",
      "released_at": null,
      "notes": "- Ask NHS is now AskFirst. Access your GP and NHS services anytime. You'll still be able to use the same features and more. - Try the new avatars inside the app."
    },
    {
      "store": "apple",
      "version": "3.11.1",
      "released_at": null,
      "notes": "- Ask NHS is now AskFirst. Access your GP and NHS services anytime. You'll still be able to use the same features and more. - Improvements to the app."
    },
    {
      "store": "apple",
      "version": "3.11.2",
      "released_at": null,
      "notes": "- Ask NHS is now AskFirst. Access your GP and NHS services anytime. You'll still be able to use the same features and more. - Improvements to the app."
    },
    {
      "store": "apple",
      "version": "3.11.3",
      "released_at": null,
      "notes": "- Ask NHS is now AskFirst. Access your GP and NHS services anytime. You'll still be able to use the same features and more. - Improvements to the app and important bugfixes."
    },
    {
      "store": "apple",
      "version": "3.12",
      "released_at": null,
      "notes": "- Ask NHS is now AskFirst. Access your GP and NHS services anytime. You'll still be able to use the same features and more. - Improvements to the app."
    },
    {
      "store": "apple",
      "version": "3.12.2",
      "released_at": null,
      "notes": "Enhancements to password security, 8 character minimum, and prevent the use of frequently used passwords."
    },
    {
      "store": "apple",
      "version": "3.13",
      "released_at": null,
      "notes": "HealthKit integration, Google Fit integration, Added ability to remove the account."
    },
    {
      "store": "apple",
      "version": "3.13.1",
      "released_at": null,
      "notes": "Correct missing translation text"
    },
    {
      "store": "apple",
      "version": "3.13.4",
      "released_at": null,
      "notes": "iOS 16 support"
    },
    {
      "store": "apple",
      "version": "3.13.5",
      "released_at": null,
      "notes": "Fix for NHS login"
    },
    {
      "store": "apple",
      "version": "3.14.1",
      "released_at": null,
      "notes": "Bug fixes"
    },
    {
      "store": "apple",
      "version": "3.14.2",
      "released_at": null,
      "notes": "Bug fix"
    },
    {
      "store": "apple",
      "version": "3.2.6",
      "released_at": null,
      "notes": "- Important bugfixes. - New: you can speak to Molly using your voice. - We've made it faster to complete the symptom checker. - Signup and login have a new look."
    },
    {
      "store": "apple",
      "version": "3.2.7",
      "released_at": null,
      "notes": "- Important bugfixes. - New: you can speak to Molly using your voice. - We've made it faster to complete the symptom checker. - Signup and login have a new look."
    },
    {
      "store": "apple",
      "version": "3.5.1",
      "released_at": null,
      "notes": "- We've made it easier to interact with Olivia with your voice. - 16 and 17 year old users can now use the Symptom Checker. - The app is faster and more stable."
    },
    {
      "store": "apple",
      "version": "3.6",
      "released_at": null,
      "notes": "- We've improved the app performance and fixed some bugs to make your experience better. - Navigation inside the app has been redesigned - just tap on Olivia to see the navigation menu."
    },
    {
      "store": "apple",
      "version": "3.7",
      "released_at": null,
      "notes": "- Usability improvements to make it easier and faster to use the Symptom Checker."
    },
    {
      "store": "apple",
      "version": "3.7.2",
      "released_at": null,
      "notes": "- We've improved the iPad experience and made other updates to the app. - Ask NHS has a Coronavirus (COVID-19) screening at the beginning of the Symptom Checker."
    },
    {
      "store": "apple",
      "version": "3.7.3",
      "released_at": null,
      "notes": "- Video visits in Ask NHS are now available in some GP practices. See your GP practice website or ask for more detail. - Ask NHS has a Coronavirus (COVID-19) screening at the beginning of the Symptom Checker."
    },
    {
      "store": "apple",
      "version": "3.7.4",
      "released_at": null,
      "notes": "- Updates to improve the conversation experience."
    }
  ],
  "alternatives": [
    {
      "app_id": 882607302,
      "name": "Doctor Care Anywhere",
      "url": "https://appcorpus.com/apps/doctor-care-anywhere-882607302",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 304628823,
      "name": "SymptomMD",
      "url": "https://appcorpus.com/apps/symptommd-304628823",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 725611856,
      "name": "mymediktor - Symptom Checker",
      "url": "https://appcorpus.com/apps/mymediktor-symptom-checker-725611856",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 974698722,
      "name": "Everyone Active",
      "url": "https://appcorpus.com/apps/everyone-active-974698722",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 1099986434,
      "name": "Ada - your health portal",
      "url": "https://appcorpus.com/apps/ada-your-health-portal-1099986434",
      "reason": "Same category + similar ratings"
    }
  ],
  "evidence_summary": {
    "index_state": "S1",
    "evidence_level": 1,
    "level_label": "Live store listing",
    "indexable": true,
    "last_verified_at": "2026-08-06",
    "unknown_fields": [
      "Independent summary has not been published yet."
    ],
    "sources": [
      "App Store"
    ]
  },
  "availability_markets": {
    "live": [
      "us"
    ],
    "selected": "us",
    "note": null
  },
  "feature_events": {
    "events": []
  },
  "features_slice": {
    "plans": [
      {
        "code": "free",
        "label": "Free",
        "kind": "free",
        "status": "inferred",
        "prices": [],
        "trial": null
      }
    ],
    "features": [],
    "unknown_features": [],
    "data_cutoff": "6 Aug 2026"
  }
}