Apple Wallet

• Free

Last verified 5 Sep 2026

4.8 7387286 ratings · App Store

1. 1/5What a rip off!!

   I made an in app purchase on a game. The charge never went through a day or so later I got a random charge for an amount. I was unfamiliar with contacted my bank tried to contact Apple conveniently their customer care close 10 minutes prior to my call. They attempted to charge me at least 5+ times overnight for this random amount. So I contacted my bank to lock my card until I could get in touch with Apple. Come to find out there was a glitch on the game I'm playing so they charged my card. The game offered me my money back so I contact Apple customer support because I'm trying to add my new payment method to my Apple Pay because I canceled my previous debit card that they repetitively tried to charge over and over. I never received a text message I never received an email. I never received any notification from Apple as to why they were repetitively charging me this random amount. Now today I get told by Apple that I can no longer at my situation and I must now purchase Apple gift cards from them if I even want to download a free app or update any of my old apps. When I advise this to be a ridiculous suggestion, and that I had a new debit card, I wanted to add I have never had a prev issue with my account or making payments. I was told to bid to delete my iCloud and start fresh. That is the absolute worst customer service by a company. The man who answered my question, was told to basically tell me too bad so sad with no real solution to a long time paying customer who is never one time had an issue of any sort absolutely disgusting Apple. Your company is getting more greedy by the day and honestly you treat people like trash.

   Ikyflaintnoway · 5 Sep 2026

2. 5/5Very convenient & user friendly, but would love some other features were available

   I do love this app! Not only can I store my debit & cards in it, but also my car insurance, all the “customer rewards cards” for grocery & most other stores with a customer rewards program. I do appreciate how you can scan “cash back” rewards & even “some” gift cards as well. Definitely helps organize and to minimize cards in the wallet. With this, you don’t need to bring all your cards with you! It’s also very simple to add cards, tickets, coupons, etc. Sometimes you can just go to the company's app & easily “add” to the wallet from there. But I do wish more stores/company's had this feature. One thing that would make this app so much better was if it allowed other cards to be manually entered in. Hopefully in the future it will give more options than just “add credit/ debit card or transit.” Those are the only options that are available currently when manually adding a card to the wallet. It would be so nice if there was an “other” option to be able to add ANY card or coupon. This app is especially helpful with the Apple Card, reminding you of payments that are due and making it super simple and convenient to pay, while also seeing how much interest you will be charged. I’d love it if all my credit cards had this feature available through the Wallet app! All in all, I do love this app, it’s super convenient and user friendly. However I do wish there was an option of manually adding cards that you can’t currently add.

   B262683 · 5 Sep 2026

3. 1/5Apple Pay Support has banned my only source of income

   The team did not tell me the problem after speaking with them after seeing my account has been closed temporarily restricted then contacted them again to say my details of getting a new phone so I had to wait a few days for them to contact me about pending case for why it was restricted even though several times I’ve told them the issue that I had a new phone they never told me any solutions for the problem which had an answer to delete Apple Gmail from my other phone from Apple Pay, so it “created 2 accounts” even though there is one Apple ID. Which says I created them which is a violation of terms and services so they made a permeate band on my SSN for using Apple Pay because I got a new IPhone. There should not be an option to make 2 accounts if it’s against terms and if you don’t want one source of income on my account on a different ohone then you should have warned me before making the decision to using your services to get help from my restriction , now it’s banned because I asked for assistance and they didn’t tell me what the problem was until they pended a premanent ban on me and Apple Pay was my only source of income I WILL NEVER BUY ANOTHER APPLE PRODUCT EVER ! APPLE EATS APPLE WORLD DOG EATS DOG AND YOU STARTING EATING YOUR TAIL WITH THAT ONE THIS WILL HAPPEN TO SO MANY PEOPLE. -_- MAYBE MAKE IT CLEAR TO CUSTOMER SERVICE WORKERS TO MAKE SURE TO DELETE WALLET ID APPLE CARD ON OTHER PHONE WHICH IS SUCH A STUPID REASON TO BAN SOMONE LET ALONE RESTRICT THEM .

   Neverbuyingappleagain · 5 Sep 2026

4. 5/5B-

   The wallet app allows for a chance to find different ways to move money, products, gifts, thank you’s, and allows us a chance to be different in a technological advancing world. Being different than eras before this current one by using a differentiation in monetary application through the app is rewarding, fast, and fun! I loved when I worked in retail and people had the option to use Apple Pay. I’m going to highlight the AfricanAmericans/Blacks across all generations. This market of consumers really benefits from this technology because they are amongst those that easily share knowledge of services like this. I have witnessed it and have been encouraged and encouraged others to use Apple Pay/ Wallet. It gives us a chance to have a easy way to connect through transactions by either making transactions easier, faster, friendly, and sanitary (less contact for everyone especially those concerned after COVID-19) I just added my Drivers License, I said to self “Here’s a chance to be different with a cool service being offered) In doing so I am saving time looking for my ID if ever carded. I love the wallet app. “Come here pin pads” *Tap To Pay* PS. I love that the app doesn’t need much maintenance or service center calls to fix issues. It’s just me and my wallet app taking on transactions. I wish more apps and business transactions worked like this!

   Rod.H.216 · 5 Sep 2026

5. 5/5Flagged as a sketchy account by mistake!

   I just can’t find how to get to support so I’m hoping someone sees this here. I love this app it makes life so much easier. I happen to maybe like it to much because all of my friends from everywhere use it to send me money for gifts to get food, we play a game there’s over 40 of us in a twitter group chat we have numbers assigned and we randomly generate 1 through 40 whoever’s number is picked has to buy the next 2 people assigned to the numbers generated after the first winner. I have been lucky and won the prizes many times we play multiple times a day as well I know this is very bizarre but it was a lot of transactions and I noticed as a local friend was sending me some money for a gift it came up on his screen that my account is suspicious and may be involved in fraud. I also use the app to send and receive money from my girlfriend, send money to friends when out if they are short on money at a restaurant, like yes I used the app for a lot of transactions but it is a mistake to label me as something I am not I was very offended when I saw that pop up on his screen in regards to my Apple Pay! I also sell shoes and have a clothing brand, I sell pokemon cards as well so I rely on this app to help me in many ways given a lot of people pay cash in person but more and more people are switching over and I enjoy using Apple Pay just don’t know why I am being labeled this way for spending too much money or transferring too much for my account? Is there a limit to how much and if I went over shouldn’t it have just declined me when I went to far and told me to wait? Thank you anyone reaching out on support would be greatly appreciated I genuinely cannot find it

   DreamNickname · 5 Sep 2026

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• 1.6 · 12 Dec 2025

  Bug Fixes and Feature Enhancements