Appalachian Power

Name: Appalachian Power
Rating: 2.8 (148 reviews)
Author: American Electric Power

by American Electric Power

iPhone

Active Last checked 31 Jul 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Utilities
Productivity

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

App Store

5 store screenshots

Pricing & paywalls

App Store

Free

Last verified 31 Jul 2026

Ratings & reviews

App Store

2.8 148 ratings · App Store

3/5FIX THE APP!!!!
I have used this app for a long time and haven’t had any trouble until now! Every time I go to look at something or for instance I’m trying to add an account number I get the same thing over and over and it says “OOPS! Something went wrong on our end, try again!” I can’t even login now!!! Very frustrating!!!

DCCSGCD · 31 Jul 2026
1/5HORRIBLE SERVICE
This app doesn’t work - neither does the website. It seems others have been having the same issue for awhile ever since updating a website. You’d think with the amount of electric bills plus a recent upcoming rate increase they could improve customer service. This past bill after waiting an entire month thinking surely things would be fixed to pay my bill - didn’t happen. This results in having to write a check and mail or call which is all automated and takes FOREVER on top of an additional charge. Get it together for your customers. Every other utility company I deal with around my area has a functioning website for customers at the least.

Z_5296 · 31 Jul 2026
1/5Robbed Without a Gun
I have never deleted an app so fast but not fast enough. I was still robbed! “Make payment”means We will empty your bank account and keep going!!! Not only did I have an overdraft fee from my bank!, Apco resubmitted the fictitious payment for yet another $30 overdraft fee!! My bank just reversed the first overdraft fee (a one time courtesy) Apco charged me $10 for bad check, will not accept checks or debit/charge card for 6 months due to “bad”check! Remittance must paid by cash, certified check or money order!! Also I cannot participate in any payment extension or payment plan because of this “bad” check. Thankfully ,I was able to contact a very helpful and competent Apco employee at the 800 number that was able to override the $10 fee enabling me to schedule payments again! Now I hope that my bank can reverse this $30 overdraft fee on the same check!!! Unbelievable! Fasten your seatbelt before you use this app !

Yeah it’s mine · 31 Jul 2026
2/5App is worthless
I got this app after I signed up for paperless billing because the post office wasn’t mailing my bills consistently. I can not make a payment on the app. Never have been able to. It always says: “sorry something happened on our end. Please try again later.” I wait a couple of hours and the same thing happens. I have to end up calling and making a payment that way. The only thing is app is good for is checking to find out what my monthly balance is. Period. If your app does not do what it is suppose to then why have it?

Collegeartist · 31 Jul 2026
1/5Thieves among us
I had a seven credit score when I moved here now I’m heading towards a five just because I can’t pay my other bills because of this is the worst electric company power company I’ve ever seen in my life. I’ve lived in Florida. The highest bill I have was $70 a month. Normally it was 45 and that’s a Mobile Home with central air for five years in Maryland. I never seen anything like it. I owe 1000 and some dollars and I paid it off in February. I live in a bottom apartment with no central air with no Worcester dryer no dishwasher. It makes no absolute sense at all. I’m getting ready to go live in 10.

I’m robbed · 31 Jul 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — Analytics — Identifiers — User ID Developer declared
Data Linked to You — Analytics — Other Data — Other Data Types Developer declared
Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Contact Info — Name Developer declared
Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
Data Linked to You — App Functionality — Contact Info — Physical Address Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — App Functionality — Other Data — Other Data Types Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Other Data Developer declared
Data Linked to You — Usage Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
Data Not Linked to You — Diagnostics Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store

1.18.17
This release enhances the account summary view and includes the option to delete your digital registration.
1.18.18
This release includes a transition from an external paperless billing vendor to an inhouse solution. These changes are technical in nature and should have no customer impact. We've also included an update to our Account Summary banner message to provide more relevant content.
1.18.19
This release includes improvements to the payment process, as well as enhanced visibility into our payment assistance programs.
1.18.20
This release includes improvements to our payment process and payment programs, as well as enhanced visibility around pending disconnection notices in order to reduce the likelihood of a service disconnection.
1.18.21
This release includes minor bug fixes and a new icon!
1.18.22
This release includes several enhancements to the payment process that make the experience smoother. Payments that are currently in process now appear in your payment history, and will shows as deducted from your total account balance. New customers can now enable outage and billing alerts directly from our app.
1.18.23
This release includes bug fixes and performance enhancements.
1.19.0
Introducing a better way to view your energy usage! Understand why your bill fluctuates month-to-month (or even year-to-year) with our new bill comparison tool. It comes complete with tips to lower your usage so you can save money! See your energy usage change over time with our new and improved bar charts! Contrast your electric bill with weather trends in your area to see how temperature can affect your usage! All this and much more in our latest update!
1.19.1
This release includes bug fixes and performance enhancements.
1.19.10
Improved communications for payment arrangements and completed minor bug fix impacting login for a small number of customers.
1.19.11
This release includes a bug fix to improve maintenance window messaging.
1.19.12
Release Firebase updates to improve app reliability and resolve crash issues impacting certain users.
1.19.13
This release includes enhancements that make it easier to view your bill and update your preferences. We've also strengthened our password requirements to help keep your account even more secure.
1.19.14
Users can now navigate between multiple bills without needing to refresh or restart their session.
1.19.15
This release includes bug fixes and performance enhancements.
1.19.16
Updated messaging to clarify the difference between updating saved payment methods for one-time payments and recurring (autopay) payments.
1.19.17 · 18 Jun 2026
Enhancements to outage reporting and expanded access to request outage verification letters.
1.19.2
This release includes minor bug fixes and performance enhancements.
1.19.3
This release includes minor updates to user experience for prepay customers, bug fixes, and enhancement updates.
1.19.4
This release includes minor updates and performance enhancements.
1.19.5
This release includes an updated outage map and minor updates.
1.19.6
This release includes minor bug fixes and performance enhancements.
1.19.7
This release include diagnostic updates.
1.19.8
Improved Outage Map Access: You can now view the outage map directly from the home screen—no login required. Quickly check outage information without signing in.
1.19.9
This release includes minor performance enhancements.

Show more Show less

Alternatives

ConnectKingsport — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 31 Jul 2026
Sources: App Store

Independent summary has not been published yet.

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare Appalachian Power with ConnectKingsport.

View JSON

GET /api/v3/apps/1263463780

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          "rating": 3,
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          "author": "Yeah it’s mine",
          "date": "31 Jul 2026"
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          "author": "Collegeartist",
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          "author": "I’m robbed",
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