Allstate® Mobile
Manage your insurance policies and track your claims on the go.
iPhone · iPad
Quick verdict
- What it is
- The Allstate Mobile app allows users to access digital ID cards, pay bills, view policies, manage claims, and upload documents. It also provides features such as crash detection, gas price tracking, and weather alerts.
- Best for
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- someone who needs to manage their insurance policies
- someone who wants to track their claims
- At a glance
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- Free to download
Categories and search queries
Official categories
- Finance
- Utilities
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Apple Wallet | Yes | Free | App Store | Store published |
| Free app | Yes | Free | — | Store published |
| Wallet pass | Yes | Free | — |
From listing
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Screens
App Store
15 store screenshots
Pricing & paywalls
App Store
Shown for US
- Free
Ratings & reviews
App Store
Shown for US
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5/5Five star review for Allstate
After spending a year with The Hartford through AARP, I can honestly say it was the worst insurance experience I’ve ever had. Every call to the 800 number meant sitting on hold for 30 minutes. Only to reach a different representative each time who never seem to know my case their app was a nightmare while it told me what a great driver I was, and even though showed awards, I supposedly owned they still raise my rate because my wife didn’t show up on the app, even though she was already included twice I was told they would open an IT ticket and call me back that call never came. Switching to Allstate Insurance has been a complete opposite experience from the very first phone call. I was impressed when I called the office. I actually get a real person who is helpful and professional. If the representative is not available she’s always calls me back prompt a special thank you to THUY who personally walked us through every step she set up the app for us made sure we had all the coverage we needed and answered every question with patience and professionalism she turned what had been a frustrating process with my previous insurance into a smooth and stress-free experience the service has been outstanding. The communication clear and the rates are fair better than what I was paying before. I couldn’t be happier with Allstate. They’ve restored my faith in what Customer service should look like Allstate has my vote hands-down shame on AARP for recommending Hartford. I believe they should be recommending Allstate.
Denny G. · 30 Aug 2026
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5/5Hurricane damage
We live just south of Augusta and the wind blew over a 30”water oak that fell from the roots coming out of the ground. Luckily a 20” water oak only inches behind our fence kept the tree from falling but caused large branches to fall through our above ground pool and wooden deck,but if the smaller tree had not been there to support the larger tree from falling, my family would have been dead. Dad,mom and 19 year old daughter we all got in our master bedroom and the next morning realized the 30” oak tree would have fallen directly on top of our roof and the tree would have landed on top of the bed we were in. No doubt a miracle. We heard the branches snapping and immediately moved to the front of the house were no trees were an imminent threat. I called Allstate the next day after realizing the larger tree was going to over pressurize the smaller tree that it was leaning against and destroy the bedroom. The next morning Allstate sent a contractor with crane and bucket truck and dump truck removed the two trees and eliminated the real and present danger. A one day response I considered a miracle also with so many other houses that were not as lucky as us. They came out took pictures and we had a final claim completed in less than a month. I wish the other contractors could work that fast but understand the demand for repairs covered numerous states and not many homes were as lucky as ours. I have been an Allstate customer for over approximately 30 years and have never had a problem with filing a claim or having the price go up due to a claim being filed. Thank you Allstate, a very satisfied customer.
Birdheadlynch · 30 Aug 2026
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5/5Mr. Brian Mr. Anthony Taylor
Greetings Allstate Family! Firstly, we are all more messed up than we think ,however we are all worth more than you know!! Circumspectly, Mr. Brian & proprietor, Anthony Taylor the only authority that we we is when we open up the Bible! Secondly, Proverbs states that a Farmer can make the decision to plant the seeds, however he does not have the authority to create the conditions for his crops to grow! Circumspectly, the Farmer must wait on The Almighty Yawah to allow photosynthesis to occur! Cheerfully, Mr. Brian has an intrinsic work ethic couple with a super pulchritudinous spirit to match. Thirdly, I appreciate Mr. Brian ,because he understand that sometimes you can ask God for the rain, but you can’t forget about the mud but after the mud dries up the sun comes out!! Thank you, Mr. Brian for being the sun in my life! Fourthly, Sir. 🙏for your thoughts, feelings & behaviors towards the lost of my Aunt Laura that was called to heaven for her final transformation! Sir, thank you for being a caterpillar that has now transformed into a butterfly With your words of inspiration while processing the lost my Aunt! Sir, thank you for informing me that you can cut down all the flowers but you stop spring from coming! You are the morning star of the Allstate Family! Please continue to live in the moment Sir, because I’ve never seen a U-Haul behind the hearse!! Your moral compass as a young man to adapt, overcome & improvise with mercy & Grace truly, unique! Lastly, thank you 🙏 to owner Anthony Taylor of Allstate for employing Mr. Brian! I salute you Sir! The real Takela Kaye White-Taylor 🙏❤️🙏‼️
Mr. Richard Church · 30 Aug 2026
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1/5Good company but
Allstate has always treated me fairly and timely. I have been a customer for over 40 years. That said, the app is pitiful. Sometimes you can’t see the writing because it seems to be superimposed on other writing. My biggest complaint is the Drivewise program which you can only use now thru your phone. I just upgraded my iPhone only to realize that it wasn’t the phone , but the Drivewise in Allstate app using 60-70% of the phone battery. Apple says there is nothing that they can do about this that it is Allstate using location in background constantly. I obviously want to get the good driving bonus but I also need my phone to have battery life. Today alone it used 75% of my battery. Now I have to turn it off and on. I think this is very inconvenient. Why can’t the app let you use it when your phone connects to your car. That way you don’t have to sacrifice battery for bonus. I don’t think I will remember to do this everytime I get in the car. It was better when the little device was in the car. Also the app is very difficult to navigate and doesn’t do a lot of what it should. I can’t check what my car insurance payment will be next month as it is a new year and the price will most certainly go up. I hope someone monitors the conversation that happen in reviews and actually do something to fix it but I won’t hold my breath. Allstate is too expensive not to have better service and it may be time to switch. Update: now the battery issue is fixed with location on always but doesn’t record trips
Mitch8361 · 30 Aug 2026
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5/5Drivewise
I have been having problems with my Drivewise. I have called the center followed all their steps, have viewed the video, done everything, downloaded the app again, is very upsetting is refreshed the app, turned off my phone and still no trips have been logged. I called after my January 19th, trip, after waiting 4 days to see if it showed up, since then I took a trip on January 24th which I had notified the person I spoke to (Joy) and took another trip on January 28th, and planning another trip today January 30th, and nothing has been logged. I will be checking on this and call back on January 31st exactly one week after I spoke with Joy she said if nothing was logged to call in one week. I HAVE BEEN TAKING TRIPS and it is very upsetting knowing I am not getting credit for my trips!!!! Please try to resolve this matter.. Thank you. I took a trip today and was surprised it was recorded, but I’m still missing my January 19th, January 28th, and only half of my trip January 30th it recorded my trip there but not the trip back home, so I guess that means I’m still where I was.!!! Let’s hope this keeps working correctly in the future. Thanks again!!!
Drivewise not · 30 Aug 2026
Privacy & accessibility
App Store
Privacy
- Data Linked to You — Analytics — Diagnostics — Crash Data Developer declared
- Data Linked to You — Analytics — Location — Coarse Location Developer declared
- Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Linked to You — App Functionality — Location — Coarse Location Developer declared
- Data Linked to You — App Functionality — Location — Precise Location Developer declared
- Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
- Data Linked to You — Product Personalization — Location — Coarse Location Developer declared
- Data Linked to You — Diagnostics Developer declared
- Data Linked to You — Location Developer declared
- Data Linked to You — Usage Data Developer declared
Accessibility
No accessibility labels collected yet.
Versions
App Store
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19.6.1
We've been busy updating the Allstate app: • Weather Alerts - Sign up and receive proactive, localized hail and wildfire alerts. • We've fixed a few things to make the app faster and easier to use.
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19.7
We've been busy updating the Allstate app: - Weather Alerts - Sign up and receive proactive, localized hail and wildfire alerts. - Updated Drivewise help resources to support activating Drivewise and staying active. - We've fixed a few things to make the app faster and easier to use.
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19.7.1
We've been busy updating the Allstate app: - Weather Alerts - Sign up and receive proactive, localized hail and wildfire alerts. - Updated Drivewise help resources to support activating Drivewise and staying active. - We've fixed a few things to make the app faster and easier to use and bug fixes.
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19.8
We've been busy updating the Allstate app: - Weather Alerts - Sign up and receive proactive, localized hail and wildfire alerts. - Apple Pay is now available for making one-time payments - We've fixed a few things to make the app faster and easier to use.
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19.9
We've been busy updating the Allstate app: · Weather Alerts - Sign up and receive proactive, localized alerts for hail, wildfire, tornado and hurricane. · We've fixed a few things to make the app faster and easier to use.
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20.0
We've been busy updating the Allstate app: · Easily access and review details of your upcoming policy renewal · Weather Alerts - Sign up and receive proactive, localized alerts for hail, wildfire, tornado and hurricane · Accident checklist - Crash Detection users now have access to helpful do’s and don’ts when involved in an accident · The primary insured can now easily add email addresses for drivers on the policy that do not have an email on file and send reminders to drivers to set up Drivewise
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20.1
We’ve been busy updating the app: · Weather Alerts - Sign up and receive proactive, localized alerts for hail, wildfire, tornado and hurricane · We’ve updated the Drivewise activation help video to make setting up smooth and easy
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20.1.1
We’ve been busy updating the app: · Weather Alerts - Sign up and receive proactive, localized alerts for hail, wildfire, tornado and hurricane · We’ve updated the Drivewise activation help video to make setting up smooth and easy
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20.2
We’ve been busy updating the app: · Document Upload: You can now sign and upload required documents directly in the Allstate Mobile app. · Claims Card Enhancements: Claim cards now show more details, including loss type and associated vehicle, giving you clearer claim information at a glance.
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20.2.1
We’ve been busy updating the app: · Document Upload: You can now sign and upload required documents directly in the Allstate Mobile app. · Claims Card Enhancements: Claim cards now show more details, including loss type and associated vehicle, giving you clearer claim information at a glance.
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20.3
What's new in 20.3: • Introducing Drivewise® driver score, a personalized score based on driving habits and behaviors, providing feedback on how you are driving, where you are doing great and where you can improve. Not available for all Drivewise users. • Customer Protection Reviews – Review your current protection and discover opportunities to adjust coverages to better align with your needs. • Car Maintenance – Compare pricing and schedule work at your desired shop.
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20.4
What's new in 20.4: - Updated Crash Detection notifications to be more helpful when you need them most. - Claims now showcase improved vehicle details including Year, Make, and Model of your car so that you can quickly find and get updates on your claims. - Customer Protection Reviews – Enables customers to review their current protection and discover opportunities to adjust their coverage to better align with their needs. - Car Maintenance – Enables customers to compare vehicle care providers’ pricing and schedule work at the desired shop. - Introducing Drivewise® Driver score, a personalized score based on driving habits and behaviors, providing feedback on how you are driving, where you are doing great and where you can improve. Not available for all Drivewise users
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20.5
What's new in 20.5: · Weather Alerts - Sign up and receive proactive, localized alerts for hail, wildfire, tornado, hurricane and now freeze warnings. · Drivewise® Driver score - a personalized score based on driving habits and behaviors, providing feedback on how you are driving, where you are doing great and where you can improve. Not available for all Drivewise users. · We've fixed a few things to make the app faster and easier to use.
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20.5.1
What's new in 20.5.1: · Weather Alerts - Sign up and receive proactive, localized alerts for hail, wildfire, tornado, hurricane and now freeze warnings. · Drivewise® Driver score - a personalized score based on driving habits and behaviors, providing feedback on how you are driving, where you are doing great and where you can improve. Not available for all Drivewise users. · We've fixed a few things to make the app faster and easier to use.
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20.6
What's new in 20.6: The all-new Allstate app! · Protection Reviews - now available in the app! Review your auto or home protection and see if your coverage fits your needs · What type of driver are you? New Drivewise Archetypes captures your driving style and what kind of driver you are. Not available to all Drivewise users. · Weather Alerts - Sign up and receive proactive, localized alerts for hail, wildfire, tornado, hurricane and now freeze warnings. · We've fixed a few things to make the app faster and easier to use.
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20.7
What's new in 20.7: · Drivewise Renewal Insights - Now when your auto policy renewal offer is available you can see how much Drivewise is contributing to your renewal price. Not available to all Drivewise users. · Weather Alerts - Sign up and receive proactive, localized alerts for hail, wildfire, tornado, hurricane and now freeze warnings.
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20.8
What's new in 20.8: · New customizable widgets give you quick access to Payments, ID Cards, Policies, Roadside, Drivewise and your Agent. · We've fixed a few things to make the app faster and easier to use.
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20.8.1
What's new in 20.8: · New customizable widgets give you quick access to Payments, ID Cards, Policies, Roadside, Drivewise and your Agent. · We've fixed a few things to make the app faster and easier to use.
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20.9
What's new for 20.9: - Customers with Allstate Protection Plans can now view their protection plans in the app from the Policy and Claims tabs. - Eligible customers can now access complimentary Identity Protection through the Digital Safety experience. Customers can enroll through the app and view their identity protection plan from the Policy and Claims tabs once activated. - Customers with multiple policies can now review and pay one or more policies from a single payment experience making managing policy payments easier. - Improvements to Deductible Payment Plans make them easier to review and manage.
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20.9.1
What's new for 20.9: - Customers with Allstate Protection Plans can now view their protection plans in the app from the Policy and Claims tabs. - Eligible customers can now access complimentary Identity Protection through the Digital Safety experience. Customers can enroll through the app and view their identity protection plan from the Policy and Claims tabs once activated. - Customers with multiple policies can now review and pay one or more policies from a single payment experience making managing policy payments easier. - Improvements to Deductible Payment Plans make them easier to review and manage.
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21.0
What's new in 21.0: - Eligible customers can now start an identity fraud claim from the Claims tab through the Identity Fraud Finder experience. - Eligible customers in renewal will now see clearer billing card messaging and action options in the app giving customers a better view of their payment status, any remaining balance, and available renewal actions. - Improved Drivewise driving behavior descriptions provide more clarity into Driver Score
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21.0.1
What's new in 21.0.1: - Eligible customers can now start an identity fraud claim from the Claims tab through the Identity Fraud Finder experience. - Eligible customers in renewal will now see clearer billing card messaging and action options in the app giving customers a better view of their payment status, any remaining balance, and available renewal actions. - Improved Drivewise driving behavior descriptions provide more clarity into Driver Score
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21.0.2
What's new in 21.0.2: - Eligible customers can now start an identity fraud claim from the Claims tab through the Identity Fraud Finder experience. - Eligible customers in renewal will now see clearer billing card messaging and action options in the app giving customers a better view of their payment status, any remaining balance, and available renewal actions. - Improved Drivewise driving behavior descriptions provide more clarity into Driver Score
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21.1
What's new in 21.1: - Eligible customers can now schedule future-dated minimum-due payments with Apple Pay - Eligible customers can now see clearer renewal status before their policy renewal effective date including renewal details, balance, due dates, and any needed actions - Complimentary Identity Protection through the Digital Safety experience has expanded to eligible customers in an additional 28 states. Now available in 42 states and DC
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21.2
· 30 Jun 2026
What’s new in 21.2 - Eligible Drivewise users can now preview how their driving behavior may impact their renewal premium. - You can now use Apple Messaging from the Help Center to chat with us about login assistance and ID cards or documents. - Customers with policies scheduled for future termination can continue to view their digital ID cards until the termination date.
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21.3
· 10 Aug 2026
What’s new in 21.3 - Bug fixes
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Availability by market
- US
Data quality & evidence
- Page completeness
- Independent summary published
- Last verified
- 30 Aug 2026
- Sources
- App Store