99: Rides, Food, Pay

• Free

Last verified 6 Sep 2026

• Free to download

Last verified 28 Aug 2026

4.7 16636 ratings · App Store

1. 5/5The latest version of the app is the worse

   The latest version of the app is the worse. The discount codes disappear shortly after you register them or don't work at all even though they are still valid (I tested them in my friend's phone who still had the old version and they worked just fine). My saved addresses also disappeared, as well as my old rides. The customer service should be easily reached through the app, like in the Uber app, but instead you have to send an email to the company (and probably never hear back or don't have you problem solved/a refund).

   Vitorgrama · 6 Sep 2026

2. 1/5Nonexistent customer service

   I needed a ride to the bus terminal this morning. The first driver was much too far and so I ordered an Uber instead who was able to provide a much closer driver. The 99 application allowed me to cancel without charge because I canceled within a minute. Upon arrival at the bus terminal (10 minutes later), I saw that the 99 app is ***still*** assigning drivers to my house! I requested a cancellation fee refund and was DENIED!!! Application being deleted as soon as I submit this review. Uber gets my business at least 4-5 times PER DAY and 99 lost any chance of taking that business over automated customer support that denied my refund in SECONDS after submitting for it. Now when I try to delete the app, it says I must wait 15 days until ***after*** my last ride “in case there is a complaint!”

   John Carlos · 6 Sep 2026

3. 5/5Worst app!! Pior App!!!

   🇺🇸They sent me a discount for a ride I canceled because the driver accepted my ride while still driving another passenger for another app, I tried using the discount on another ride but instead of having the discount applied I was charged for the full amount of the ride plus a cancellation fee for that ride I just mentioned. I sent a message to the company they replied with a coupon for the next ride which I’ve tried to use in the next 6 or 7 rises but never worked! I have all the prints! The estimated amounts before finding a driver, the drivers and the total after every single ride ended which never had any discounts. For this reason I am giving this app a ONE STAR because I can’t rate it any lower. I wanted to post all the prints as proof for my frustration, but whatever! There’s plenty of good transportation apps out there! Hasta la vista 99!! —————————- 🇧🇷Eles me enviaram um desconto para uma viagem cancelada porque o motorista aceitou minha viagem enquanto ainda dirigia outro passageiro por outro aplicativo. Tentei usar o desconto em outra viagem, mas, em vez de aplicarem o desconto, fui cobrado pelo valor total da viagem mais uma taxa de cancelamento por aquela corrida que acabei de mencionar. Enviei uma mensagem à empresa e eles responderam com um cupom para a próxima corrida que tentei usar nas próximas 6 ou 7 corridas, mas nunca funcionou! Eu tenho todos os prints! Os valores estimados antes de encontrar um motorista, os motoristas que aceitaram e o total após cada corrida terminada, que nunca tiveram descontos. Por esse motivo, estou atribuindo a este aplicativo UMA ESTRELA, porque não posso classificá-lo mais baixo. Queria postar todos os prints como prova da minha frustração, mas pra mim agora tanto faz! Existem muitos aplicativos de transporte bons por aí! Hasta la vista 99 !!

   souzaalex · 6 Sep 2026

4. 3/5Drivers that cancel rides should be banned

   Tired of drivers that simply cancel the rides after accepting it, sometimes several minutes after doing so. There should be some kind of punishment to them. Also getting rid of the annoying notification on app start would be a good idea

   Potew1 · 6 Sep 2026

5. 1/5Terrible experience / experiência terrível!

   I had a terrible experience with this app. I used it in Rio to go to Botafogo from Leblon (that’s a 15 minutes ride without traffic) and the driver managed to get us in Rio Comprido. The driver was completely lost and didn’t know how to follow the GPS. Rio de Janeiro is a very dangerous city and this happened night time. I felt totally unsafe passing through very dangerous neighborhoods for almost an hour. When I made a complaint at the app, I got absolutely zero support or solution. They simply gave me back the money that had exceeded from the predicted fee. Needless to say I immediately deleted the app afterward. ****************************************** Eu tive uma péssima experiência com o aplicativo quando utilizei aqui no Rio, para ir do Leblon para Botafogo (uma viagem de aproximadamente 15 minutos sem trânsito) e o motorista conseguiu nos levar até Rio Comprido. O motorista estava completamente perdido e não sabia seguir o GPS. Rio de Janeiro é uma cidade muito perigosa e isso aconteceu de noite. Eu me senti completamente insegura passando por bairros perigosos por quase uma hora. Quando fiz uma reclamação no aplicativo, não recebi nenhum apoio ou solução. Simplesmente estornaram o dinheiro que excedia a taxa/preço previsto para a viagem. Não preciso nem falar que apaguei o aplicativo imediatamente depois.

   TatianaP07 · 6 Sep 2026

4.2 3077063 ratings · Google Play

1. 1/5

   99 começou a entregar comida. O serviço tem se mostrado péssimo. O time de marketing acertou em dar o orçamento ao público, pois aí os problemas ficaram visíveis. De 5 pedidos, 2 atrasaram mais de uma hora. Como é entrega de comida, um atraso de mais de uma hora resulta em fome, comida fria, insatisfação/revolta... E recorrentemente a insatisfação com o serviço vem de existir outras entregas no caminho. Os restaurantes preparam a tempo, é a entrega da 99 que falha. E muito!

   Rafael Guimarães · 29 Jul 2026

2. 1/5

   me cobraram 40reais em uma corrida de 27 reais porque o motorista errou o caminho

   Anthony de Paula · 29 Jul 2026

3. 1/5

   It's a good app expensive and I gotta edit all this it's insane how pricesses rise like seriously 😳 it's expensive and drivers cancels most times thats why black is better . Absolutely nonsense I payed twice for the ubber however checking my balance it's just the same amount as earlier I think 🤔 it's totally unfair 😞 tell me why it goes from 35 to 98 in just 2 mins I think I will stop using this App!

   Kojas Kojas · 29 Jul 2026

4. 5/5

   Corridas baratas

   Thales Renã · 29 Jul 2026

5. 5/5

   melhor que o Uber, muiiiiito melhor que o Uber!!!! gostei bastante

   Heitor Bonfim · 29 Jul 2026

Privacy

Accessibility

No accessibility labels collected yet.

Privacy

Accessibility

No accessibility labels collected yet.

• 6.62.6 · 17 Jul 2026
• 6.63.4 · 27 Aug 2026