Walmart: Shopping & Savings

Shown for US

• Free

Last verified 28 Sep 2026

Shown for US

• Free to download

Last verified 27 Sep 2026

Shown for US

4.8 18543155 ratings · App Store

1. 5/5Reorder

   I had to reorder my last order. I placed an order with my kids’ Christmas gifts on 12/4 it said it would be delivered 12/6. I wasn’t in a hurry to get them or anything, I actually thought I had hit Pick Up Order. I got an email and text on 12/6 saying my order would be delivered at 4:07pm. I was worried about my kids seeing the items, so I was waiting for the delivery. At 5pm I look at the app and it says delivery attempted, so I looked at my security cameras, nobody pulled into our drive. So I contacted customer help because I couldn’t track the package. They told me it was going to be delivered either before 10pm on 12/6 or during the day on 12/7. I asked if I could just pick it up from the store and was told no. So today I check and there’s still nothing. I contacted support again and was told that the person that was supposed to bring it has now “opted out” for doing the delivery, so the best thing to do was cancel my order and reorder it. I was then told that it could take up to 10 days to get my refund for the order that had to be cancelled because of someone that works for Walmart. That’s not right. I had to pay immediately for items that I didn’t get, so I should be refunded immediately also. Money is tight for people right now and $100 might not be a lot for some but when that’s budgeted for Christmas presents for kids and now I have to move money around to reorder items that it wasn’t my fault I didn’t get is ridiculous.

   Lizzyloo13 · 28 Sep 2026

2. 5/5Love everything except…

   I love this app, don’t get me wrong, but there could be some improvements. I tried to order some organization items from my local Walmart and have them delivered, and the app said they were not available for curbside pick up or delivery. The next day I went into the store to pick up a couple items, and there were over 10 of the item I was looking for. I know one of the people that stocks at that Walmart and that was not something that came in overnight. Infuriating because I needed them immediately, but ordered them because they weren’t available. The app is not very intuitive. When I’m placing an order if I wanted it delivered, I often I can’t tell until it’s in my cart and I’m ready to check out if it’s an item that must be shipped, if it can be delivered or if I can pick it up. I know that there is an indicator when you’re looking at the item, but that has often changed once I got it in my cart online. I will say I have really enjoyed scan and pay. Rather than waiting for an employee to ask me for my receipt I just have my phone out and offer it. One last thing I hope Walmart starts implementing is, do not leave items without a box or a bag scattered across my driveway when they deliver items. I ordered 30 backpacks for children at a shelter, and they were thrown in my driveway, some with no protection, and it rained. While I realize this is not directly related with the app, perhaps an option should be added to the app to have your items bagged or not bagged..

   v0ndab · 28 Sep 2026

3. 5/5Walmart ordering

   I enjoy ordering from Walmart & love Walmart. I don’t wanna have to pay a fee to order, so I understand that there’s a minimum balance to order and I have no problem with that. I’m happy is this a big timesaver. Have gone to the app and which now limits me to picking a store. So not so thrilled with that. To be honest I don’t care what store it comes from I don’t care if it takes a few extra days but I don’t wanna have to go from store to store to look for what I want. You’re a big store you should know your inventory and be able to pull that up on your own. I wish there was a better way on the app to bring up what you ordered it for so you can order it again. Like a simpler way to re-order would be really nice. Because it seems to only pull up a select items. I think Walmart should hire someone like me to do some of your product testing for the bakery, because you have some items that look nice but I totally unappealing in taste. OK so that’s my quick feedback for now. And to return items from here it’s always been easy. But items such as Waverley fabrics seem either hard to come by or wherever that fabric comes from they send the wrong one. So get some Waverly items back in stock I’ve been looking for some pink florals and the two that they have seem to be out of stock. As well as the platform sneakers although they show up on my other things when I go on the Internet but when I try to order them again they’re still out of stock. OK that’s all for now have a great evening and bye!

   Chefsandybb · 28 Sep 2026

4. 5/5Best decision of my life!

   On a whim, I purchased the Walmart plus subscription, and it has changed my life. I don’t say that lightly. I wish I had kept track of how much time having this service has saved me. Not only has it saved me the time of having to drive to the store and shop and drive everything back to my house unload it and put it away, but it has kept me on my budget. I don’t browse like I do in the store so I buy what I have on my list and that’s it. The convenience of sitting on my couch or sitting at work and placing a grocery order and not just groceries but anything else I could possibly need at the press of a button. It is the best thing ever. I will tell you this, TIP, YOUR DRIVERS WELL! I am seeing that I have the same driver frequently and when I asked, they said that they will take a order for a house they remember and you definitely get better treatment. Many many times the driver is also the person shopping for the food, they are doing you a great service, you are getting the delivery for free, tip them well. As for the Walmart app itself, it is extraordinarily fantastic to use. It never glitches, it’s easy to find things, if an item isn’t available in the store, they can usually have it to me later later that day or within the next day or two. Honestly, this app is worth its weight in gold. Again, I know Walmart gets a bad rep and I completely understand that, but the benefit of this is far too great for me to hold any grudges.

   HeatherlovesSedona · 28 Sep 2026

5. 5/5A few recommendations

   Please update your app for those of us who order Delivery/Pickup from the store, to be able to chat with the shopper & include an option for the shopper to send pictures of items unavailable. It stresses me out now that my car is in the shop to rely on workers who don’t care about their job. I have children who drink milk and I use milk in a lot of my dishes and baking. You have employees stating milk is unavailable, even when substitutions are allowed. When I spoke to an agent through Walmart chat & they provided me a phone number to contact my store, speaking to the employee who went back there stated there was milk on the shelf. He would have assisted me IF I was a Pickup order but since I was a delivery order they needed to ‘Speak to their manager who was at lunch.’ And when I used to have my vehicle and used Walmart pickup, you STILL have employees stating items are unavailable. I’ll have my husband run in the store to check & the item is right there on the shelf!!! If you’re going to hire employees who don’t care about their job, at least add the option to chat with them and send pictures of unavailable items. At least instacart does it!! And if the shopper doesn’t respond to us instacart can read the history and be able to assist us customers appropriately vs just taking our word. Not only will yall start to save money from having less refunds with bad quality items, yall can actually see who cares about their job and who doesn’t & let go of incompetent employees.

   Okeechobee, FL · 28 Sep 2026

Shown for US

4.7 7469269 ratings · Google Play

1. 3/5

   hard for older person to use

   Mike Berleue · 29 Jul 2026

2. 5/5

   Easy shopping!

   Beth · 29 Jul 2026

3. 5/5

   awesome

   Mike gamez · 29 Jul 2026

4. 1/5

   can't delete your purchase history orvyour advertising data so its awful for buying gifts....

   Paul · 29 Jul 2026

5. 4/5

   oh, the s simplicity!

   Craig Gillespie · 29 Jul 2026

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